What the trend suggests
Possible decline2025-06 – 2025-0975% confidence
Four consecutive months of falling ratings from June 2025 (2.89) through September 2025 (4.71), with a low point in July 2025 (3.30). This represents a sustained decline of approximately 1.4 points over the period, consistent with operational or staffing deterioration. Review snippets from 2025-Q3 cite rude staff, long wait times (85+ minutes), and quality issues (cold food, poor desserts).
Emerging issue2025-06 – 2026-0872% confidence
Staffing and service quality complaints emerge prominently in 2025-Q2 onwards and persist through 2026-Q3. Specific recurring complaints include: rude/inattentive waiters (2025-Q2, 2025-Q3, 2026-Q3), slow service and long waits (2025-Q3, 2026-Q3), language barriers (2025-Q2), and inconsistent professionalism. This contrasts sharply with 2022–2024 reviews emphasizing 'excellent service' and 'professional staff.' The pattern suggests a systematic staffing or training degradation beginning mid-2025.
Emerging issue2024-06 – 2026-0871% confidence
Food quality and freshness concerns escalate from 2024-Q2 onwards. Complaints include: stale/rotten fish (2024-Q2, 2025-Q2), oversalted or underseasoned dishes (2024-Q3, 2026-Q1), cold food on arrival (2025-Q3), and portion downsizing despite premium pricing (2025-Q2). Earlier periods (2022–2023) featured minimal food quality criticism. This suggests kitchen consistency or supply-chain issues emerging in late 2024 and worsening through 2026.