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On the shortlist · Megève
Thyez, Megève
La Ferme du Lac
★★★★
Engine scores
·Newness ≈2012
·Location 4.4
·Bedbug mentions 0 in 217 reviews
Member rate
€—,———
Booking.com shows the public rate for the same room and dates
Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.
What guests love
Stunning chalet-style architecture and design with warm wood interiors, modern decor, and a genuinely cozy Alpine aesthetic that guests repeatedly praise as charming and inviting (22×)
Excellent restaurant with refined Savoyard cuisine, locally-sourced seasonal ingredients, generous portions, and impressive presentation earning consistent comparison to fine dining (28×)
Exceptionally warm, attentive, and professional staff who go above and beyond to welcome guests, accommodate special requests, and create a genuinely welcoming atmosphere (31×)
Beautiful natural setting directly beside Lac de Thyez with picturesque mountain views, peaceful wooded surroundings, and excellent proximity to cycling routes and outdoor activities(19×)
Clean, well-maintained rooms with comfortable modern furnishings, quality linens, and thoughtful amenities like kettles, mini-fridges, and separate toilets(24×)
Impressive spa and fitness facilities including sauna, steam rooms, gym, and wellness services that add genuine value for relaxation-focused stays(7×)
Generous and varied breakfast buffet featuring fresh pastries, quality regional products, excellent tea and coffee service, and accommodating dietary options(12×)
Excellent value proposition for business travel with convenient location near major employers, professional amenities, and secure bike/vehicle storage options(8×)
5 more positive findings visible to members.
Watch-outs · 8 recorded
Serious disconnect between 4-star rating and actual service delivery: poor communal spaces, limited bar seating, and inadequate staff capacity to serve restaurant guests or provide basic hospitality (7×)
Breakfast service severely overpriced at €14–17/person with industrial-quality pre-cut stale bread, limited non-dairy milk options, inconsistent buffet restocking, and no staffing by 9:30am (8×)
Deceptive hidden fees and poor pricing transparency: electric vehicle charging at extortionate per-minute rates (€0.20/min unposted), bike storage fees matching car parking, overcharged resort fees with no remedies offered (5×)
Room size inconsistencies and poor allocation: undersized family rooms with inadequate windows/ventilation, beds split into singles despite marketing as doubles, lack of desk outlets or storage space
(6×)
Restaurant operational failures including Friday/Saturday closures without warning, reservation double-bookings, dismissive staff attitude toward walk-ins, and indifferent service recovery
(5×)
Inconsistent maintenance and infrastructure failures: cold showers, non-functional heating, broken hammam from previous guest injury, poor electrical fixtures, broken radios, cold rooms upon arrival
(4×)
Questionable staff honesty and customer service ethics: denial of lost items (airpods) despite phone app tracking, dismissive tone when addressing complaints, lack of accountability for billing errors
(3×)
Restaurant overpriced for quality and portion size: fondue at €22/person with supermarket-quality charcuterie, semi-gastronomic menu at €38 with microscopic portions, inconsistent ingredient quality versus cost
(5×)
5 more further watch-outs — including the two most frequently reported — are visible to members.
Flags & notes
Parking note. Adequate — Hotel parking is small but a larger public lot directly across the street provides overflow; bike storage incurs unexpected fees.
Review history 217 dated reviews · 2012-08 → 2026-09
Monthly average (1–5)Smoothed trend
Review counts: 217 Google
78 month(s) with no reviews — possible closure/renovation gaps (shaded on the chart).
What the trend suggests
Possible review removal2012-09 – 2013-0975% confidence
13-month gap with only 1 review counted post-gap (2013-10). Delta is -0.67, suggesting no operational improvement. The extended silence followed by a single 5★ review, combined with minimal review volume throughout 2012–2013, is consistent with reviews being suppressed or archived rather than a genuine service recovery.
Possible decline2017-09 – 2017-1078% confidence
Sharp drop from 4.5★ (4 reviews, Sept 2017) to 2.25★ (4 reviews, Oct 2017), a decline of -2.25 points in a single month. While only 2 consecutive months, the magnitude and consistency of review counts make this a statistically significant negative shift. Snippets from 2023-Q1 show recurring complaints about 'unfriendly' reception and poor early check-in policy, suggesting operational friction may have surfaced around this period.
Emerging issue2022-Q1 – 2025-Q482% confidence
Breakfast quality and pricing emerge as recurring complaints starting Q1 2022 and persisting through 2025-Q4. Multiple recent reviews (2025-Q1, 2025-Q3, 2026-Q1) cite 'expensive breakfast' (€14–17), stale/reheated bread, industrial pastries, and insufficient choice—e.g. 'pain frais du boulanger' expected but not delivered. This issue appears absent from 2020–2021 snippets and grows more vocal in 2024–2026, suggesting a deterioration in breakfast standards or perceived value.
Emerging issue2023-Q3 – 2025-Q474% confidence
Room size and 4-star rating mismatch become increasingly voiced from mid-2023 onward. Complaints appear in 2024-Q3, 2025-Q1, and 2025-Q3 that rooms are 'too small for a 4-star,' beds are 'two singles pushed together,' and chambers lack expected space and comfort. This critique is absent from 2020–2023 early reviews and suggests either a shift in guest expectations, recent downsizing of offerings, or changing market positioning.
What guests report
View
Rooms vary: best views face lake and mountains with patios; avoid small family rooms with single 80cm window overlooking roofs
Bed & mattress
Comfort consistently praised; queen beds split into two singles despite marketing; literie quality high but pillows sometimes thin
Bathroom & water
Large, modern with two sinks in suites; separate WC; generally good water pressure; occasional cold shower failures reported
Breakfast
Varied buffet with regional products, but overpriced at €14–17/person; quality drops mid-morning as pre-cut bread dries and buffet depletes
AC / heating
Air conditioning functional; heating inconsistently reliable (cold rooms upon arrival, non-functional heaters reported)
Hotel team
LC
Hôtel 4* / Restaurant
La Ferme Du Lac Au Vieux Chalet
Members see the full detail. Ask for an introduction
Local knowledge
Arrive early for breakfast—by 7:30am items run out and quality degrades; pre-cut bread becomes stale by late morning
Restaurant closes Saturday and Sunday; confirm in advance or dine elsewhere; weekday reservation advised
Electric vehicle charging is charged by time (€0.20/min), not kWh used—this can exceed €100+ for overnight charging; clarify all fees upfront
Bike storage in garage costs €12/bike (same as car parking) with no pump or maintenance service—bring your own or negotiate
Rooms vary dramatically: avoid small family rooms with tiny windows; request rooms with patios or normal windows
Check-in is 14:00–16:00 (not standard 15:00); breakfast service officially ends by 10:00–10:30
Non-dairy milk and specialty teas are not stocked by default; request at reception upon arrival
Spa facilities are poorly signposted and location not clearly communicated; ask staff at check-in for directions
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Room intel
Noisy rooms to avoid: Room 20 (small family room with noise from hallway corridor); Rooms with mezzanine lofts (frame squeaks audibly)
Extra charges guests were surprised by: Electric vehicle charging: €0.20/minute (unposted rate) = €100+ for overnight charge; Bike storage: €12/bike (no pump or service included); Breakfast: €14–17/person (not always included); Late check-out fees implied but not explicitly stated
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Design & character (9% of reviews mention design): Alpine chalet aesthetic with extensive warm wood interiors consistently praised; Modern, thoughtful contemporary furnishings within traditional mountain lodge style; Clean architectural lines and well-maintained aesthetic throughout common spaces
Gym & fitness: Decent — Dedicated gym facilities present; Sauna and steam rooms available; Modest equipment—adequate for basic fitness routines
Family facilities: Playground/games area near lake; Children's menu available at restaurant; Triple/family rooms with extra sleeping alcoves; Family-friendly atmosphere and welcoming staff with pets/children
Rooms & categories
7 room types
BEST VALUE
Classic Double
Classic Double
HeatingNon-SmokingHardwood flooring in roomHeated floorsDigital TV serviceElectric kettle
OPTION 2
Comfort Double
Comfort Double
HeatingNon-SmokingHardwood flooring in roomHeated floorsDeck or patioDigital TV service
OPTION 3
Superior Double
Superior Double
HeatingNon-SmokingHardwood flooring in roomHeated floorsDigital TV serviceElectric kettle
4 photosOPTION 4
Triple
Triple
HeatingNon-SmokingHardwood flooring in roomHeated floorsDigital TV serviceElectric kettle
7 photosOPTION 5
Family
Family
HeatingNon-SmokingHardwood flooring in roomHeated floorsDigital TV serviceElectric kettle
OPTION 6
Double
Double
Tea/Coffee makerMinibarSafety deposit boxTVTelephoneAir conditioning
OPTION 7
Quadruple
Quadruple
Tea/Coffee makerMinibarSafety deposit boxTVTelephoneAir conditioning
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