M
Shared with you by A member · member no.
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Not recommended · Rīga
Guest ratings below our standard
Rīga
Opera Hotel
★★★★
33 Raina Blvd
Engine scores
·Newness ≈2014
·Location 4.1
·Bedbug mentions 2 in 657 reviews
Member rate
€—,———
Booking.com shows the public rate for the same room and dates
Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.
What guests love
Exceptional location directly opposite the central train station with easy access to the Old Town, shopping centers, and airport bus stops within walking distance. (89×)
Consistently praised breakfast buffet offering generous variety, quality, and good value for the price point. (72×)
Friendly, helpful, and professional staff who go out of their way to assist guests with special requests, check-ins, and problem-solving. (68×)
Clean, well-maintained rooms with comfortable beds and attractive classical design that feels cozy and welcoming despite being an older building.(54×)
Included spa facilities (sauna, steam room, small pool) that provide good value and a nice touch for relaxation during stays.(42×)
2 more positive findings visible to members.
Watch-outs · 5 recorded
Widespread lack of air conditioning in rooms or non-functional AC units, especially on the 4th floor, making summer stays unbearably hot and contributing to severe discomfort. (43×)
Poor soundproofing and noise isolation allowing traffic noise, neighbor conversations, and neighboring room activities to disturb sleep and relaxation. (38×)
Bathroom design flaws including open showers that flood the entire bathroom, weak water pressure, sewage smells, dirty fixtures, and inadequate shower head holders. (34×)
Extremely small rooms especially 'economy' categories that feel cramped and poorly designed with limited storage, minimal furniture, and no practical layout.
(28×)
Reception and staff inconsistency with reports of rude, unhelpful, or impatient attitudes from some staff members, slow check-in processes, and unprofessional handling of complaints.
(22×)
2 more further watch-outs — including the two most frequently reported — are visible to members.
Flags & notes
Parking note.
Review history 657 dated reviews · 2014-05 → 2026-08
Monthly average (1–5)Pest mentionSmoothed trend
Review counts: 657 Google
62 month(s) with no reviews — possible closure/renovation gaps (shaded on the chart).
What the trend suggests
Possible decline2017-05 – 2017-0875% confidence
Sustained 4-month decline from May 2017 (3.0) through August 2017 (3.42), with only one month (June at 4.0) interrupting the downward trajectory. Q3 2017 review snippets consistently cite infrastructure issues: AC failures, small rooms, bed quality problems, and overwhelmed staff—complaints that directly correlate with the rating dip.
Emerging issue2024-07 – 2026-0882% confidence
Air conditioning (AC) complaints rise sharply and persistently from July 2024 onward. Q3 2024 reviews contain six explicit AC-related 1★ and 2★ complaints ('no airconditioning on 4th floor', '30+ degree Celsius...rooms don't have AC', 'no air conditioning'). This pattern intensifies through 2025-Q3 with complaints recurring ('rooms lack working air conditioning', 'no AC'). By contrast, AC is mentioned only rarely and positively in 2018–2020 reviews. This suggests either equipment failure or changed guest expectations, with measurable impact on satisfaction (July 2024: 2.11 rating).
Emerging issue2024-07 – 2026-0878% confidence
WiFi/connectivity complaints emerge prominently from Q2 2024 onward and persist. Multiple 2024–2025 reviews cite 'no wifi', 'wifi is really weak and bad on 4floor', and 'Wi-fi signal was very weak'. These complaints are absent from earlier review periods (2017–2020), suggesting either degraded infrastructure or a newly recognized expectation gap, consistent with the lower ratings in mid-2024 and ongoing volatility through 2026.
Issue resolved2017-01 – 2026-0873% confidence
Structural cleanliness and odor complaints (bathroom smells, sewer stinks, mold, unclean fixtures) were frequent in 2017–2018 (e.g., '2★ The Bathroom smells bad all the time', '1★ terrible smell, sewer stink'). These complaints diminish markedly after 2019 and are largely absent from 2024–2026 reviews, which emphasize 'clean rooms' and 'very clean'. This suggests successful resolution of underlying plumbing or ventilation issues, or systematic cleaning protocol improvements.
What guests report
View
Mixed—some rooms have park/street views; interior/courtyard rooms have limited views; top-floor mansard rooms praised for views.
Bed & mattress
Generally comfortable with high praise for mattress quality; some guests noted very soft beds or worn mattresses with body impressions.
Bathroom & water
Open showers without enclosures flood the bathroom; inconsistent hot water; weak water pressure; sewage smells reported; fixtures dirty or calcified in some rooms.
Wi-Fi
Weak or unreliable, especially on 4th floor; frequent disconnections; slow speeds; requires frequent re-authentication.
Breakfast
Buffet-style, generous variety, praised as excellent value and quality; some complaints about cold food, crowding, limited seating, and occasional missing items.
AC / heating
Major issue—absent in many rooms or non-functional; known AC defects on 4th floor; complimentary fans offered as compensation; heating issues also reported.
Elevator
Yes, but only one working elevator mentioned; can cause bottlenecks during peak times.
Hotel team
DZ
General Manager
Dana Zinovatna
BV
General Manager
Brigita Veinberga
ZK
SPA Administrator
Zita Klasone
OB
Receptionist
Oskars Bērziņš
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Local knowledge
Request a courtyard-facing or interior room to avoid traffic noise from the busy main street adjacent to the hotel.
Book rooms on lower floors (1st-2nd) to avoid issues with AC, wifi connectivity, and noise from upper floors.
Bring a portable kettle if you need hot beverages in your room; kettles are not standard and may incur a €5/day rental fee.
Request a room with a bathtub rather than open shower to avoid water flooding the bathroom during showers.
Visit the spa (sauna, steam room, small pool) during off-peak hours (9-10am or late evening) to avoid crowds and long waits.
Confirm AC functionality before accepting a room; several floors have known AC issues, particularly the 4th floor.
The breakfast buffet (€18/person if not included) is best visited early (before 8:30am) to find hot food and avoid crowds.
Mention special occasions (birthdays, anniversaries) at check-in; staff have offered complimentary champagne and room upgrades.
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Room intel
Quiet rooms / wings: Courtyard-facing rooms (interior rooms); Lower floors (1st-2nd floor mentioned as quieter)
Noisy rooms to avoid: 4th floor (multiple complaints about noise, AC issues, poor wifi); Rooms facing the main street (traffic noise day and night); Room 406 (explicitly mentioned as problematic); Upper floors near roof (attic/mansard rooms)
Extra charges guests were surprised by: €50 deposit upon check-in (sometimes not mentioned upfront); €18 breakfast per person (if not included in booking); €5/day kettle rental; €12-15/night for parking in nearby shopping center garage; Extra charges for spa treatments beyond sauna/steam/pool access; Overcharging incidents reported in bar (€28 for bottle marked €18)
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Design & character (0% of reviews mention design): Classical/traditional architectural style; Elegant old building aesthetics
Rooms & categories
5 room types
11 photosBEST VALUE
Standard Room
Standard Room
HeatingNon-SmokingHardwood flooring in roomDesk chairPremium beddingElectric kettle
7 photosOPTION 2
Deluxe Double
Deluxe Double
HeatingNon-SmokingHardwood flooring in roomDesk chairPremium beddingElectric kettle
6 photosOPTION 3
Family
Family
HeatingNon-SmokingHardwood flooring in roomDesk chairPremium beddingElectric kettle
8 photosOPTION 4
Junior Suite
Junior Suite
HeatingNon-SmokingHardwood flooring in roomDesk chairPremium beddingElectric kettle
9 photosOPTION 5
Mansard Family
Mansard Family
HeatingNon-SmokingHardwood flooring in roomDesk chairPremium beddingElectric kettle
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