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On the shortlist · St. Anton am Arlberg
Landeck, St. Anton am Arlberg
Hotel Enzian
★★★★
Engine scores
·Newness ≈2012
·Location 4.7
·Bedbug mentions 0 in 146 reviews
Member rate
€—,———
Booking.com shows the public rate for the same room and dates
Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.
What guests love
Ski-in/ski-out location directly at the lift with immediate slope access—perfect positioning for maximizing skiing time without transport delays. (28×)
Exceptionally warm, personalized hospitality from the Elsensohn family and entire staff who treat guests like family members rather than customers. (32×)
Outstanding Austrian cuisine including signature Wiener schnitzel, Käsespätzle, Kaiserschmarrn, and fondue that consistently exceeds guest expectations. (24×)
Meticulous daily room cleaning with evening turndown service, fresh linens, chocolate treats left for guests, and attention to detail throughout.(18×)
High-quality half-board dining with impressive buffet breakfasts featuring fresh-baked bread, homemade pastries, and made-to-order egg dishes.(16×)
Spacious, well-maintained rooms with comfortable beds and balconies offering Alpine views, creating a cozy retreat atmosphere.(12×)
Small but perfectly appointed wellness area with sauna, steam bath, and relaxation amenities providing genuine restorative experiences.(9×)
Multilingual staff creating an inclusive, internationally welcoming environment with exceptional service responsiveness to special requests and dietary needs.(8×)
5 more positive findings visible to members.
Watch-outs · 3 recorded
Serious hygiene issues in bathroom (urine traces on toilets) and visible contamination on mattresses when examined closely despite outward presentation. (1×)
Room cleanliness concerns with housekeeping entering rooms against explicit guest requests, creating privacy and contamination anxieties. (1×)
Unspecified serious issue that deeply concerned guest (review rated 1-star but content not fully elaborated in provided text). (3×)
further watch-outs — including the two most frequently reported — are visible to members.
Flags & notes
Parking note.
Review history 146 dated reviews · 2012-06 → 2026-09
Monthly average (1–5)Smoothed trend
Review counts: 146 Google
113 month(s) with no reviews — possible closure/renovation gaps (shaded on the chart).
What the trend suggests
Possible review removal2012-07 – 2016-1175% confidence
Extremely long 53-month gap (July 2012 – November 2016) with zero reviews during the entire period, despite a 5-star baseline before and after. The delta is +0.00, indicating no improvement upon resumption. This protracted silence followed by flat return suggests reviews were either removed or the property was closed/unlisted, rather than undergoing renovation.
Issue resolved2018-01 – 2025-0972% confidence
Early period (2018–2019) mentions specific product appreciation ('Enzian Hamburger', 'soup', 'Austrian food', 'Wienerschnitzel'). From 2022 onward, reviews consistently praise the family-run character, personal service, and location, with zero complaints about food quality or kitchen equipment. No dated facilities, AC, or infrastructure issues appear in any recent snippet (2023–2026). This shift from product-centric to service/atmosphere-centric feedback, combined with sustained 4.8–5.0 averages in recent years, suggests operational consistency and absence of the minor quality concerns visible in early reviews.
What guests report
View
Rooms with balcony views over Zürs are preferable; some standard rooms face rock walls with limited views
Bed & mattress
Beds are very comfortable with high-quality linens; one guest noted some mattresses less supportive for back comfort
Bathroom & water
Not specifically mentioned; basic functionality implied through general cleanliness praise
Breakfast
Exceptional buffet with fresh-baked bread, homemade pastries, fresh fruit, cheeses, charcuterie, marmalade; made-to-order egg/omelet/pancake service excellent value and quality
AC / heating
Heating/temperature control functional; drying equipment available for wet gear
Local knowledge
Book early for summer; Hotel Enzian is one of the few properties open year-round in Zürs for hiking and mountain biking season.
Request a room with a view over Zürs rather than facing the rock wall; many standard rooms have limited views.
Try the Enzian Hamburger at lunch—it's a signature dish combining Austrian and international flavors with generous portions.
Order egg dishes, omelets, and pancakes à la carte at breakfast; Frau Elsensohn personally takes orders from each table.
Arrive with wet hiking gear without hesitation; staff will happily provide ski room access, towels, drying facilities, and hot beverages.
The Fondue evenings are special Austrian experiences that should not be missed when scheduling your stay.
The Lech Card (included with summer stays) provides free daily cable car rides—use it to explore multiple peaks and see marmots.
Contact Marion directly if you need special arrangements (early breakfasts for events, missed luggage, special diets); the family goes far beyond standard service.
Members see the full detail. Ask for an introduction
Family facilities: Playroom for children up to 3 years old; Children's menu with generous portions; Lech Card providing free daily cable car access for family exploration; Family-friendly atmosphere with staff accommodating children's needs
Rooms & categories
3 room types
3 photosBEST VALUE
Junior Suite
Junior Suite
Safety deposit boxTVTelephoneHairdryerBalconyBathrobe
9 photosOPTION 2
Double
Double, Twin Bed
Safety deposit boxTVTelephoneHairdryerBalconyBathrobe
3 photosOPTION 3
Terrace Suite
Terrace Suite
Safety deposit boxTVTelephoneHairdryerBalconyBathrobe
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