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On the shortlist · Vilnius
Vilnius
Moon Garden Boutique Hotel
★★★★
Engine scores
·Newness
·Location 4.6
·Bedbug mentions 0 in 0 reviews
Member rate
€—,———
Booking.com shows the public rate for the same room and dates
Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.
What guests love
Excellent location directly at the Gate of Dawn/entrance to Old Town, within 2-10 minutes walk of all major tourist attractions, train station, bus station, and Hales Market. (87×)
Highly praised breakfast buffet with good variety, fresh ingredients, and quality coffee; particularly recommended for sweet and savory options. (68×)
Exceptional staff hospitality with multilingual (English, Russian, Lithuanian) friendly, helpful, and accommodating reception and service personnel. (61×)
Clean, well-maintained, stylish, and artistically designed rooms with high ceilings, spacious interiors, and unique boutique aesthetic that feels fresh and modern.(52×)
Very good value for money and competitive pricing compared to other hotels in central Vilnius, especially when discounts or deals are available.(34×)
2 more positive findings visible to members.
Watch-outs · 5 recorded
Severe sewage/urine odors in rooms, poor cleaning (missing towels, toilet paper, visible stains), and inadequate housekeeping services despite European pricing. (8×)
Beds are hard, narrow, uncomfortable, or have poor-quality mattresses requiring upgrading; some guests report squeaky bed frames and thin pillows. (11×)
No elevator in a 4-floor building not clearly disclosed on booking sites, creating major difficulty for guests with luggage, children, strollers, or mobility limitations. (13×)
Poor sound insulation and thin walls allowing neighbors' voices, street noise, and external disturbances to penetrate rooms easily.
(8×)
After-8pm access issues: no door codes provided, failed phone support, guests locked out in rain, and unsafe security verification procedures.
(4×)
2 more further watch-outs — including the two most frequently reported — are visible to members.
Flags & notes
Parking note. Problematic — Multiple guests report parking 400m away from hotel, difficulty finding spaces, or paid parking when free parking elsewhere available; though some note free public parking nearby and hotel-arranged options.
What guests report
View
Street-facing rooms overlook busy street; courtyard/back rooms offer quiet views or balconies with city views; top-floor skylights provide limited views
Bed & mattress
Highly variable: some guests love comfort, others report hard/narrow/uncomfortable mattresses requiring toppers; quality appears inconsistent across rooms
Bathroom & water
Generally well-maintained and spacious with good showers; some reports of water pooling on shower floor due to poor drainage slope; occasional sewage odors reported
Wi-Fi
Free, fast, and stable throughout hotel and rooms
Breakfast
Buffet-style included with most bookings; good variety of hot and cold options, fresh fruit, cheeses, breads; praised for quality coffee; limited vegetarian/vegan options in some cases
AC / heating
Air conditioning available and praised; individually controlled with remote in most rooms; some rooms reported as too cold or difficult to regulate
Elevator
None — stairs only
Local knowledge
Request a room facing the back/courtyard of the hotel to avoid street noise, especially if visiting in summer when windows are open.
If arriving after 8pm, ensure you receive the door entry code and room code via email/SMS before check-in to avoid being locked out.
Bus 88 stops directly outside the hotel and goes to the airport in 15-20 minutes; ask about this when booking.
Request early check-in (as early as 1pm) when booking if possible; staff are often accommodating if rooms are ready.
Book a room on a lower floor if no elevator access concerns you, or ask reception to carry luggage up the stairs.
Breakfast is included with most bookings and highly recommended; if vegetarian, confirm options in advance or request refund if unsatisfied.
Nearby supermarket (Maxima) is just 1-2 minutes walk; multiple restaurants and Hales Market directly across the street.
The honesty bar operates 24/7 after reception closes at 8pm; write your room number on items taken and settle payment in the morning.
Members see the full detail. Ask for an introduction
Room intel
Quiet rooms / wings: Back/courtyard-facing rooms; Rear wing rooms; Ground floor rooms away from street
Noisy rooms to avoid: Front-facing rooms on street side; Upper floors near front; Rooms overlooking busy street with vehicle traffic
Extra charges guests were surprised by: Paid parking (approximately €3/day or €400m walk required); Breakfast not always included; can be purchased or refunded if unsatisfied; Honesty bar beverages charged to room bill at checkout; Early check-in may incur additional fees (though sometimes waived)
Members see the full detail. Ask for an introduction
Design & character: Artfully decorated with paintings, sculptures, and art objects throughout; Stylish boutique aesthetic with black-and-white tones and castle-like interior motif; High ceilings and unique design solutions that maximize perceived space
Family facilities: Toys available for children in some rooms; Playgrounds within short walking distance; Cots/travel beds available for babies; Family-friendly rooms with multiple beds and sitting areas
Rooms & categories
6 room types
25 photosBEST VALUE
Double
Double
HeatingNon-SmokingArea rug/s in roomTelevisionElectric kettleSatellite TV service
12 photosOPTION 2
Classic Studio
Classic Studio
HeatingNon-SmokingArea rug/s in roomTelevisionElectric kettleSatellite TV service
9 photosOPTION 3
Standard Studio
Standard Studio
HeatingNon-SmokingArea rug/s in roomTelevisionElectric kettleSatellite TV service
11 photosOPTION 4
Family
Family
HeatingNon-SmokingArea rug/s in roomTelevisionElectric kettleSatellite TV service
15 photosOPTION 5
Deluxe Studio
Deluxe Studio
HeatingNon-SmokingArea rug/s in roomTelevisionElectric kettleSatellite TV service
OPTION 6
Deluxe Suite
Deluxe Suite
ShowerSafety deposit boxTVTelephoneAir conditioningHairdryer
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