For hotel chains and management companies
Brand standards, quality and revenue teams responsible for many properties.
The problem
Brand audits visit once a year. Guests report every night, on every platform, in every language. A pest report at one property shows up in searches for the brand.
What you get
- The same written monthly digest hotel owners get, for every property in your portfolio, ranked so the weakest properties come first.
- Pest, theft, safety, violence and fraud signals flagged in that digest, property by property.
Portfolio Watch
Priced quoted by portfolio size. Write to us for a quote.
Start with one property. Free.
Name one property from your portfolio and we run the full check inside a week, as a private report.
How we research a hotel
- Every hotel page is built from our own analysis of public guest reviews across platforms, not from what the hotel says about itself.
- We look for what guests report and star ratings hide: bed bugs and other pests, noise, hidden fees, and serious complaints.
- Each page shows how many reviews were read and the date of the analysis.
- No hotel pays to be listed or to be rated. There is no advertising.
- Our own 1 to 5 rating starts high only for hotels guests score 9.0 or more, and any pest, noise or fee problem pulls it down hard.
Other ways to work with us
Travellers who check before they bookPeople who book their own hotels and want to know about bed bugs, noise, hidden fees and serious complaints before they arrive.
Tour operatorsHeads of product, contracting and quality at tour operators.
Luxury travel designers, advisors and agentsIndependent advisors and members of Virtuoso, Signature, Internova and other consortia.
Hotel owners and general managersOwners and general managers of independent and boutique hotels.