For tour operators: check the hotels in your programme
Heads of product, contracting and quality at tour operators.
The problem
Find the pest reports, bought reviews and failing air conditioning in your programme before your guests film them.
What you get
- A Reputation Intelligence Brief on every property, then a monthly digest across every platform, red, amber or green: the whole review history, and what changed since the last one. Swap properties in and out as your programme changes.
Monitoring, priced per property, per month
20 properties€133
per property, per month
per property, per month
40 properties€102
per property, per month
per property, per month
100 properties€72
per property, per month
per property, per month
200 properties€55
per property, per month
per property, per month
Any number from 10 to 300 properties, on the same smooth scale: the more you watch, the less each one costs.
Send five hotels. We check them free.
Five properties from your current programme, any destination. The full due diligence on each, inside a week. Complimentary, no strings.
How we research a hotel
- Every hotel page is built from our own analysis of public guest reviews across platforms, not from what the hotel says about itself.
- We look for what guests report and star ratings hide: bed bugs and other pests, noise, hidden fees, and serious complaints.
- Each page shows how many reviews were read and the date of the analysis.
- No hotel pays to be listed or to be rated. There is no advertising.
- Our own 1 to 5 rating starts high only for hotels guests score 9.0 or more, and any pest, noise or fee problem pulls it down hard.
Other ways to work with us
Travellers who check before they bookPeople who book their own hotels and want to know about bed bugs, noise, hidden fees and serious complaints before they arrive.
Luxury travel designers, advisors and agentsIndependent advisors and members of Virtuoso, Signature, Internova and other consortia.
Hotel owners and general managersOwners and general managers of independent and boutique hotels.
Hotel chains and management companiesBrand standards, quality and revenue teams responsible for many properties.