Can a 5-star or 9.0+ hotel have bed bugs?

Yes. 0 of 0 (0%) hotels rated 9.0+ in our scan had a review mentioning bed bugs or another pest.

Does one bed bug review mean the hotel is infested?

No. It means one guest reported it. Recent, repeated reports are the signal to take seriously.

Why 9.0+ rated hotels still get pest reports

0 hotels scanned · data refreshed 2026-11-13

A 9.0 average hides the reviews that matter. Of 0 hotels rated 9.0 or higher on Booking.com, 0 of 0 (0%) had at least one review mentioning bed bugs or another pest.

How many 9.0+ hotels have bed bug or pest reviews?

Big names are no shield either: see hotel chains with bed bug reports.

Why a high rating hides pest reports

A score averages thousands of stays. One guest who found bed bugs barely moves a 9.2 — and that review sinks below newer, happier ones within days.

The only way to see it is to read every review, which is what our dossiers do.

How to read hotel reviews for pest problems

Open the hotel’s reviews on the booking site and on Google Maps, sort by newest, and search for "bed bugs", "bites", "bugs", "cockroach" and "mice".

Read the dates. One report from three years ago means far less than two from last month. Then read the hotel’s reply: a specific answer ("we closed the room and treated it the same day") is a better sign than a template apology.

The full routine: how to tell if a hotel has bed bugs before you book.

Browse researched hotels

Cities where every listed hotel has a full HotelShortlist review dossier:

Alytus Athens Barcelona Birštonas Bona Breuil-Cervinia Cervinia Cortina d'Ampezzo Davos-Klosters Dubai Gstaad Holzgau Jamaica Jennersdorf Kaunas Kitzbühel Kraków Kretinga Lisbon Madonna di Campiglio Magland Megève Milano Méribel Palanga Paris Pärnu Riga Rimini Rubuliai San Vigilio Sanya St. Anton am Arlberg St. Moritz Tartu Tauperlitz Trakai Trento Utzmannsbach Vilnius Vysoké Tatry Wagrain Warsaw Zakopane Zermatt Łódź Žiaukos

How we counted

We scanned the English-language guest reviews of 0 hotels for mentions of bed bugs and other pests (cockroaches, mice, ants, fleas and similar). Reviews that deny a problem ("no bed bugs") are excluded, and each hotel counts once however many reviews mention it.

A mention is a guest’s report, not an inspection result — it may be old, and the hotel may have dealt with it since. This page shows totals only and never names a hotel. If you represent a hotel and believe a figure is wrong, write to members@hotelshortlist.com and we will review it.

Questions

Can a 5-star or 9.0+ hotel have bed bugs?: Yes. 0 of 0 (0%) hotels rated 9.0+ in our scan had a review mentioning bed bugs or another pest.
Does one bed bug review mean the hotel is infested?: No. It means one guest reported it. Recent, repeated reports are the signal to take seriously.

More guides

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