For travellers who read the reviews before they book
People who book their own hotels and want to know about bed bugs, noise, hidden fees and serious complaints before they arrive.
The problem
A 9.2 on a booking site can sit on top of pest reports and a year of noise complaints. Nobody has time to read four thousand reviews across five platforms.
What you get
- Free public research pages on more than a thousand hotels, with the problems named and dated.
- As a member: the full research on every hotel, unblurred, and a deep analysis of any hotel you ask about.
- Member rates, usually a few percent under Booking.com.
Membership: €500 a year
Membership is €500 a year. When you apply it is a hold on your card, not a charge. The card is charged only if the application is accepted. If it is declined, the hold is released and nothing is charged. Once accepted, the €500 sits on your account as credit to spend on rooms. The fee is waived by booking €500 or more of hotels with us in the year.
How we research a hotel
- Every hotel page is built from our own analysis of public guest reviews across platforms, not from what the hotel says about itself.
- We look for what guests report and star ratings hide: bed bugs and other pests, noise, hidden fees, and serious complaints.
- Each page shows how many reviews were read and the date of the analysis.
- No hotel pays to be listed or to be rated. There is no advertising.
- Our own 1 to 5 rating starts high only for hotels guests score 9.0 or more, and any pest, noise or fee problem pulls it down hard.
Other ways to work with us
Tour operatorsHeads of product, contracting and quality at tour operators.
Luxury travel designers, advisors and agentsIndependent advisors and members of Virtuoso, Signature, Internova and other consortia.
Hotel owners and general managersOwners and general managers of independent and boutique hotels.
Hotel chains and management companiesBrand standards, quality and revenue teams responsible for many properties.