How is 11 Enteka Acropolis Suites rated?

11 Enteka Acropolis Suites scores 9.1/10 on Booking.com and 4.5/5 on Google.

How many guest reviews were analysed for 11 Enteka Acropolis Suites?

HotelShortlist analysed 174 guest reviews for 11 Enteka Acropolis Suites to build this verified profile.

Is 11 Enteka Acropolis Suites a 4-star hotel?

Yes — 11 Enteka Acropolis Suites is a 4-star property in Athens.

How do I get the member rate?

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HotelShortlist rating

1.5/5

Not on the HotelShortlist: Noise complaints in 5% of guest reviews; Guests report hidden fees.

Athens

11 Enteka Acropolis Suites

Name: 11 Enteka Acropolis Suites
Address: Athens

★★★★

9.1

Booking score

4.5

Google rating

171

Total reviews

★★★★

Star rating

≈2020

Built / renovated

Anna

Owner

Noise mentions

Engine scores ·Newness ≈2020 ·Location 4.5

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is 11 Enteka Acropolis Suites Worth It? The Honest Verdict

9.1/10 Booking.com4.5/5 Google174 reviews read4-star

As of 2 October 2026, 174 guest reviews give 11 Enteka Acropolis Suites 9.1/10 on Booking.com and 4.5/5 on Google.

Most-repeated praise: Manager Anna delivers exceptional, personalized hospitality including proactive airport transfers, restaurant recommendations, local area tips, and genuine warmth that makes guests feel welcomed and cared for 47 reviews.

Complaints

Noise and Room Complaints at 11 Enteka Acropolis Suites: Which Rooms to Avoid

Air conditioning system is unreliable with temperature control limited by eco-hotel settings, inability to cool rooms adequately at night, and system shutting off during sleeping hours causing uncomfortable heat 7 reviews
Non-refundable booking policy applied rigidly without compassion in medical emergencies, bereavement, travel restrictions, or unforeseen circumstances despite other hotels showing flexibility 6 reviews
Serious security vulnerabilities including elevator opening directly into rooms, email-based security codes that are hackable, and doors left open during checkout creating safety concerns for families with children 2 reviews

Rooms to avoid

Rooms facing the opposite building undergoing construction (7am noise daily)

What guests praise

11 Enteka Acropolis Suites Reviews — What Guests Actually Say vs the Marketing

11 Enteka Acropolis Suites sells itself as a 4-star hotel. What guests repeat most:

Manager Anna delivers exceptional, personalized hospitality including proactive airport transfers, restaurant recommendations, local area tips, and genuine warmth that makes guests feel welcomed and cared for 47 reviews
Prime location within walking distance to the Acropolis Museum, Acropolis entrance, Plaka neighborhood, restaurants, shops, metro station, and major archaeological sites with easy navigation 51 reviews
Modern, newly-renovated rooms with clean aesthetics, high-quality furnishings, spacious layouts, comfortable beds, and thoughtful design elements that exceed expectations for a 4-star boutique property 38 reviews

Method

How HotelShortlist Researched 11 Enteka Acropolis Suites

We read 174 public guest reviews of 11 Enteka Acropolis Suites, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-10-02. If you represent 11 Enteka Acropolis Suites and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Manager Anna delivers exceptional, personalized hospitality including proactive airport transfers, restaurant recommendations, local area tips, and genuine warmth that makes guests feel welcomed and cared for (47×)

Prime location within walking distance to the Acropolis Museum, Acropolis entrance, Plaka neighborhood, restaurants, shops, metro station, and major archaeological sites with easy navigation (51×)

Modern, newly-renovated rooms with clean aesthetics, high-quality furnishings, spacious layouts, comfortable beds, and thoughtful design elements that exceed expectations for a 4-star boutique property (38×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Air conditioning system is unreliable with temperature control limited by eco-hotel settings, inability to cool rooms adequately at night, and system shutting off during sleeping hours causing uncomfortable heat (7×)

Non-refundable booking policy applied rigidly without compassion in medical emergencies, bereavement, travel restrictions, or unforeseen circumstances despite other hotels showing flexibility (6×)

Serious security vulnerabilities including elevator opening directly into rooms, email-based security codes that are hackable, and doors left open during checkout creating safety concerns for families with children (2×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this findin (3×)

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Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this find (4×)

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5 more watch-outs are visible to members.

Parking note. Problematic — Multiple reviews note the alley location makes car access impossible and finding parking nearby is very difficult or non-existent for guests with vehicles.

What guests report

View

Some rooms have private balconies with pleasant views; opposite side faces construction site and is noisy

Bed & mattress

High-quality comfortable mattresses with premium linens and pillows praised consistently

Bathroom & water

Large walk-in showers with excellent water pressure and hot water; some rooms noted sparse toilet paper and single small bottle of toiletries for multiple guests

Wi-Fi

Generally good speed and reliability when working; occasional outages reported with slow follow-up from staff

Breakfast

Not provided on-site (suspended post-pandemic despite space available); guests must find external options

AC / heating

Modern system but limited manual control; eco-hotel settings disable nighttime cooling; temperature difficult to adjust and unreliable

Elevator

yes (opens directly into some rooms creating security concerns)

Local knowledge

Request a room away from the opposite building undergoing construction to minimize early morning noise

Contact Anna before arrival to arrange airport transfers—she coordinates professional drivers and can help with ferry/port transportation

Bring your own water bottles or accept the €1 minibar water charge—complimentary water policy is unclear

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Room intel

Noisy rooms to avoid

Rooms facing the opposite building undergoing construction (7am noise daily)

Extra charges guests were surprised by

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Character & facilities

Design & character 7% of reviews mention design

Modern sleek architecture with contemporary furnishings
Thoughtfully designed room layouts with loft beds and multi-level suites
High-end aesthetic with stylish interiors and personal touches

Family facilities

Two-bedroom suites with loft beds suitable for families with children
Junior suites and family rooms accommodating 4+ people
Spacious layouts allowing children to have their own sleeping areas
Safe keypad entry system and quiet location away from main street

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