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HotelShortlist rating
4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Athens

Ava Hotel and Suites

★★★★
9.3
Booking score
4.7
Google rating
270
Total reviews
★★★★
Star rating
≈2011
Built / renovated
3+
Highest floor guests reported
1%
Noise mentions
Engine scores ·Newness ≈2011 ·Location 4.7
Member rate
€—,———
Booking.com shows the public rate for the same room and dates
Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.
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Verdict

Is Ava Hotel and Suites Worth It? The Honest Verdict

9.3/10 Booking.com4.7/5 Google286 reviews read4-star

As of 2 October 2026, 286 guest reviews give Ava Hotel and Suites 9.3/10 on Booking.com and 4.7/5 on Google.

Most-repeated praise: Unbeatable location in the heart of Plaka within walking distance to the Acropolis, Hadrian's Arch, Temple of Olympian Zeus, museums, restaurants, and shops—everything needed is accessible on foot 187 reviews.

Complaints

Noise and Room Complaints at Ava Hotel and Suites: Which Rooms to Avoid

  • Building age and dated furnishings that do not align with 4-star expectations; decor and furniture appear worn despite cleanliness 3 reviews
  • Sound insulation issues allowing guests to hear water running in other rooms, overhead noise from upper floors, and children crying through walls 2 reviews
  • Limited or poor hospitality in emergency situations; one review criticized lack of care for guests requiring urgent toilet access
Rooms to avoid
  • Ground-level rooms adjacent to Plaka pedestrian street activity
  • Rooms on floors with shared heating systems
What guests praise

Ava Hotel and Suites Reviews — What Guests Actually Say vs the Marketing

Ava Hotel and Suites sells itself as a 4-star hotel. What guests repeat most:

  • Unbeatable location in the heart of Plaka within walking distance to the Acropolis, Hadrian's Arch, Temple of Olympian Zeus, museums, restaurants, and shops—everything needed is accessible on foot 187 reviews
  • Stunning panoramic views from balconies and rooftop showcasing the Acropolis, Hadrian's Arch, and city skyline, creating memorable photo moments and romantic evenings 172 reviews
  • Exceptionally friendly, attentive, and professional staff who go above and beyond with personalized service, restaurant recommendations, local tips, special accommodations, and genuine warmth 168 reviews
Room requests

Which Room Should You Ask For at Ava Hotel and Suites?

Ask for
  • Upper floors (third floor mentioned)
  • Rooms on side streets away from main pedestrian thoroughfare
Method

How HotelShortlist Researched Ava Hotel and Suites

We read 286 public guest reviews of Ava Hotel and Suites, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-10-02. If you represent Ava Hotel and Suites and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Unbeatable location in the heart of Plaka within walking distance to the Acropolis, Hadrian's Arch, Temple of Olympian Zeus, museums, restaurants, and shops—everything needed is accessible on foot (187×)
Stunning panoramic views from balconies and rooftop showcasing the Acropolis, Hadrian's Arch, and city skyline, creating memorable photo moments and romantic evenings (172×)
Exceptionally friendly, attentive, and professional staff who go above and beyond with personalized service, restaurant recommendations, local tips, special accommodations, and genuine warmth (168×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full (145×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see (127×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members (89×)
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Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full M(68×)
5 more positive findings visible to members.

Watch-outs · 8 recorded

Building age and dated furnishings that do not align with 4-star expectations; decor and furniture appear worn despite cleanliness (3×)
Sound insulation issues allowing guests to hear water running in other rooms, overhead noise from upper floors, and children crying through walls (2×)
Limited or poor hospitality in emergency situations; one review criticized lack of care for guests requiring urgent toilet access (1×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in (1×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full M (1×)
Members see this finding in full Members see this finding in full Members see this finding in full Membe (1×)
Members see this finding in full Members see this finding in full Members see this find (1×)
Members see this finding in full Members see this finding in full Members see this findin (1×)
5 more watch-outs are visible to members.
Parking note. Problematic — One review mentions valet service would be helpful for the challenging central Athens location; another notes taxi/transfer arrangements are preferred over self-parking.

What guests report

View
Balcony views of Acropolis and Hadrian's Arch; premium on higher floors facing main street; some rooms overlook courtyard/neighboring building
Bed & mattress
Comfortable and spacious beds; some reviews note bedding could be softer but generally praised for quality
Bathroom & water
Well-appointed marble bathrooms with good water pressure; one report of shower drainage issue causing slippery floor
Wi-Fi
Excellent free wifi throughout the property with strong connectivity
Breakfast
Outstanding daily breakfast buffet with fresh-squeezed orange juice, made-to-order eggs, varied selections, and room-service option; worth the included cost
AC / heating
Excellent air conditioning with reliable climate control even in extreme summer heat; some units on central floor basis
Elevator
Available

Local knowledge

Request a suite with a balcony facing the Acropolis or Hadrian's Arch for premium views and a private evening retreat
Book airport transfers through the hotel (approximately 50 EUR each way) rather than public transport for seamless arrival after long flights
Ask staff for restaurant recommendations early in your stay; they provide excellent local insider tips that rival guidebooks
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Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see
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Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Memb
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Room intel

Quiet rooms / wings
  • Upper floors (third floor mentioned)
  • Rooms on side streets away from main pedestrian thoroughfare
Noisy rooms to avoid
  • Ground-level rooms adjacent to Plaka pedestrian street activity
  • Rooms on floors with shared heating systems
Extra charges guests were surprised by
  • Members see this finding in full Members s
  • Members see this finding in full Members see this find
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Character & facilities

Family facilities
  • Multiple bed configurations including pull-out couches in living rooms for children
  • Spacious suites with separate living areas allowing families to spread out
  • High chairs and roll-away beds set up in advance for families with young children
  • Staff willingness to prepare early-morning packed breakfasts for families with early tours
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Questions about Ava Hotel and Suites

How is Ava Hotel and Suites rated?
Ava Hotel and Suites scores 9.3/10 on Booking.com and 4.7/5 on Google.
How many guest reviews were analysed for Ava Hotel and Suites?
HotelShortlist analysed 286 guest reviews for Ava Hotel and Suites to build this verified profile.
Is Ava Hotel and Suites a 4-star hotel?
Yes — Ava Hotel and Suites is a 4-star property in Athens.
What do guests love about Ava Hotel and Suites?
The most-mentioned positive in guest reviews: Unbeatable location in the heart of Plaka within walking distance to the Acropolis, Hadrian's Arch, Temple of Olympian Zeus, museums, restaurants, and shops—everything needed is accessible on foot
How do I get the member rate?
HotelShortlist is a private members’ club. Ask for an introduction and, once admitted, member rates are unlocked on every verified hotel.

How Ava Hotel and Suites Compares to Other Athens Hotels

Ava Hotel and Suites: Booking.com 9.3/10, 4-star. Other researched hotels in Athens:

See all verified hotels in Athens →

Review data verified & refreshed 2026-10-02.