How is Melia Athens rated?

Melia Athens scores 9.3/10 on Booking.com and 4.3/5 on Google.

How many guest reviews were analysed for Melia Athens?

HotelShortlist analysed 500 guest reviews for Melia Athens to build this verified profile.

Is Melia Athens a 4-star hotel?

Yes — Melia Athens is a 4-star property in Athens.

How do I get the member rate?

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Assessment visible · Rates members only

HotelShortlist rating

1.5/5

Not on the HotelShortlist: Noise complaints in 6% of guest reviews; Guests report hidden fees.

Athens

Melia Athens

Name: Melia Athens
Address: Athens

★★★★

9.3

Booking score

4.3

Google rating

2,302

Total reviews

★★★★

Star rating

≈2012

Built / renovated

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2012 ·Location 4.3

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Melia Athens Worth It? The Honest Verdict

9.3/10 Booking.com4.3/5 Google500 reviews read4-star

As of 2 October 2026, 500 guest reviews give Melia Athens 9.3/10 on Booking.com and 4.3/5 on Google.

Most-repeated praise: Exceptionally warm and attentive staff who go above and beyond, with guests repeatedly praising front desk employees like Olga, Danae, and Yannis by name for genuine hospitality and personalized recommendations. 87 reviews.

Complaints

Noise and Room Complaints at Melia Athens: Which Rooms to Avoid

Consistent poor housekeeping with rooms cleaned infrequently during multi-day stays, dirty dishes not removed, and used amenities not replenished despite paying premium rates. 12 reviews
Rooftop pool and bar frequently closed for maintenance or seasonal reasons, contradicting website advertising and disappointing guests who booked specifically for this feature. 31 reviews
Dated and worn interior decor with visible stains on carpets and furniture, old-fashioned bathrooms, and general sense of neglect despite 4-star pricing. 19 reviews

Rooms to avoid

1st and 2nd floor rooms on street side facing busy Omonia traffic
Any room overlooking the main street with poor window insulation
Lower floors experience motorcycle and emergency vehicle sirens

What guests praise

Melia Athens Reviews — What Guests Actually Say vs the Marketing

Melia Athens sells itself as a 4-star hotel. What guests repeat most:

Exceptionally warm and attentive staff who go above and beyond, with guests repeatedly praising front desk employees like Olga, Danae, and Yannis by name for genuine hospitality and personalized recommendations. 87 reviews
Stunning rooftop pool and bar with panoramic views of the illuminated Acropolis and Parthenon at night, described as a magical and unforgettable experience. 98 reviews
Excellent and generous breakfast buffet with fresh ingredients, diverse selections, and multiple options for all dietary preferences. 74 reviews

Room requests

Which Room Should You Ask For at Melia Athens?

Ask for

8th floor or higher away from street noise
Inner courtyard-facing rooms quieter than street-facing rooms
Second floor rooms on courtyard side reported as quieter

Method

How HotelShortlist Researched Melia Athens

We read 500 public guest reviews of Melia Athens, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-10-02. If you represent Melia Athens and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptionally warm and attentive staff who go above and beyond, with guests repeatedly praising front desk employees like Olga, Danae, and Yannis by name for genuine hospitality and personalized recommendations. (87×)

Stunning rooftop pool and bar with panoramic views of the illuminated Acropolis and Parthenon at night, described as a magical and unforgettable experience. (98×)

Excellent and generous breakfast buffet with fresh ingredients, diverse selections, and multiple options for all dietary preferences. (74×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Consistent poor housekeeping with rooms cleaned infrequently during multi-day stays, dirty dishes not removed, and used amenities not replenished despite paying premium rates. (12×)

Rooftop pool and bar frequently closed for maintenance or seasonal reasons, contradicting website advertising and disappointing guests who booked specifically for this feature. (31×)

Dated and worn interior decor with visible stains on carpets and furniture, old-fashioned bathrooms, and general sense of neglect despite 4-star pricing. (19×)

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Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Mem (11×)

5 more watch-outs are visible to members.

Parking note. Adequate — Public parking available 1 minute walk away at 10€/day; hotel has no dedicated parking but nearby lot suffices for most guests.

What guests report

View

Rooftop and upper floors offer stunning Acropolis views; lower floors and street-side rooms face busy traffic or abandoned buildings across the street.

Bed & mattress

Beds consistently praised as very comfortable, though some guests found mattresses too soft; high-quality linens with cotton and silk blends noted.

Bathroom & water

Jacuzzi tubs in premium rooms highly praised; water pressure generally good with powerful showers; some older bathrooms with worn fixtures and moldy shower heads reported.

Wi-Fi

Free WiFi very slow and unreliable; premium WiFi available for 3 days free then charged; Meliá loyalty members receive complimentary high-speed access.

Breakfast

Generous and fresh buffet with wide variety; breakfast fee 19€ if not included; worth including in booking.

AC / heating

Centrally controlled, not individually adjustable; guests report rooms running too hot or too cold; no personal control despite in-room thermostats.

Local knowledge

Request a room on the 8th floor or higher to minimize street noise from the busy Omonia area below.

Book the rooftop pool and bar area in advance during peak season; non-guests can pay to access it, causing overcrowding.

Bring your own water bottle; complimentary water is not provided in rooms, and minibar bottles cost 3€.

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Room intel

Quiet rooms / wings

8th floor or higher away from street noise
Inner courtyard-facing rooms quieter than street-facing rooms
Second floor rooms on courtyard side reported as quieter

Noisy rooms to avoid

1st and 2nd floor rooms on street side facing busy Omonia traffic
Any room overlooking the main street with poor window insulation
Lower floors experience motorcycle and emergency vehicle sirens

Extra charges guests were surprised by

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Character & facilities

Gym & fitness Basic

Small cramped room with minimal equipment
One or two treadmills, limited dumbbells up to 10kg, basic cable machine
Top floor location with Acropolis view is the main positive

Family facilities

Spacious rooms accommodating extra beds for children
Staff exceptionally patient and attentive to families with young children
Rooftop pool area with safe access and shallow sections
Breakfast buffet with diverse options for picky eaters

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