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HotelShortlist rating
1/5

Not on the HotelShortlist: Cockroaches, mice or other pests mentioned in 2 guest reviews; Noise complaints in 4% of guest reviews; Guests report hidden fees.

Flagged
Pest reports found in reviews · Elevated noise complaints in reviews
Barcelona

ABaC Hotel Boutique 5 GL

★★★★★
9.2
Booking score
4.5
Google rating
277
Total reviews
★★★★★
Star rating
≈2019
Built / renovated
4%
Noise mentions
Engine scores ·Newness ≈2019 ·Location 4.5
Member rate
€—,———
Booking.com shows the public rate for the same room and dates
Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.
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Verdict

Is ABaC Hotel Boutique 5 GL Worth It? The Honest Verdict

9.2/10 Booking.com4.5/5 Google277 reviews read5-star

As of 11 October 2026, 277 guest reviews give ABaC Hotel Boutique 5 GL 9.2/10 on Booking.com and 4.5/5 on Google.

Most-repeated praise: Michelin-starred restaurant with Chef Jordi Cruz delivering exceptional tasting menus that guests describe as transformative culinary experiences with meticulous attention to flavor and presentation 48 reviews.

Pest check

Bed Bugs and Pest Reports at ABaC Hotel Boutique 5 GL — What 277 Reviews Say

2 of the 277 guest reviews we read for ABaC Hotel Boutique 5 GL mention cockroaches, mice or other insects. The reviews are dated June 2022 to July 2026. These are guest reports, not inspection results. Members see the verbatim quotes.

Complaints

Noise and Room Complaints at ABaC Hotel Boutique 5 GL: Which Rooms to Avoid

  • Jacuzzi amenities advertised in premium penthouse suites frequently non-functional, cold, or broken with management failing to disclose the issue upfront and offering only future-stay discounts rather than immediate compensation 5 reviews
  • Air conditioning system unreliable or completely non-functional in multiple rooms, with staff dismissing guest concerns, providing incorrect troubleshooting, and refusing to move guests to working rooms until late checkout times 7 reviews
  • Breakfast service despite high prices marked by confusion, forgotten items, missing menu components, inadequately trained staff unfamiliar with offerings, and substandard pastries from cheap suppliers 4 reviews
Rooms to avoid
  • Rooms near lift/elevator areas with door slamming noise
  • Ground-floor or street-facing rooms experiencing traffic noise
  • Adjacent to kitchen areas with noise from restaurant operations
What guests praise

ABaC Hotel Boutique 5 GL Reviews — What Guests Actually Say vs the Marketing

ABaC Hotel Boutique 5 GL sells itself as a 5-star hotel. What guests repeat most:

  • Michelin-starred restaurant with Chef Jordi Cruz delivering exceptional tasting menus that guests describe as transformative culinary experiences with meticulous attention to flavor and presentation 48 reviews
  • Exceptionally attentive and personalized staff who go above and beyond, with specific team members like Cristina frequently praised for warmth, professionalism, and making guests feel genuinely cared for 42 reviews
  • Spa facilities offering private, exclusive access with heated pools, saunas, steam rooms, and massage jets that guests find deeply relaxing and rejuvenating 31 reviews
Room requests

Which Room Should You Ask For at ABaC Hotel Boutique 5 GL?

Ask for
  • Garden-facing rooms away from street
  • Upper floors away from corridors and lift areas
Method

How HotelShortlist Researched ABaC Hotel Boutique 5 GL

We read 277 public guest reviews of ABaC Hotel Boutique 5 GL, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-10-11. If you represent ABaC Hotel Boutique 5 GL and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Michelin-starred restaurant with Chef Jordi Cruz delivering exceptional tasting menus that guests describe as transformative culinary experiences with meticulous attention to flavor and presentation (48×)
Exceptionally attentive and personalized staff who go above and beyond, with specific team members like Cristina frequently praised for warmth, professionalism, and making guests feel genuinely cared for (42×)
Spa facilities offering private, exclusive access with heated pools, saunas, steam rooms, and massage jets that guests find deeply relaxing and rejuvenating (31×)
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5 more positive findings visible to members.

Watch-outs · 8 recorded

Jacuzzi amenities advertised in premium penthouse suites frequently non-functional, cold, or broken with management failing to disclose the issue upfront and offering only future-stay discounts rather than immediate compensation (5×)
Air conditioning system unreliable or completely non-functional in multiple rooms, with staff dismissing guest concerns, providing incorrect troubleshooting, and refusing to move guests to working rooms until late checkout times (7×)
Breakfast service despite high prices marked by confusion, forgotten items, missing menu components, inadequately trained staff unfamiliar with offerings, and substandard pastries from cheap suppliers (4×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this fi (8×)
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Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this fi (7×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding (4×)
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5 more watch-outs are visible to members.
Parking note. Problematic — Multiple guests report difficulty finding spaces, expensive rates (€40/day mentioned), unclear entry instructions, and limited availability with surrounding areas also full.
Guest sentiment — 277 rated reviews
87% positive (242)4% neutral (10)9% negative (25)

Review history 277 dated reviews · 2019-07 → 2026-09

1234520192020202120222023202420252026
Monthly average (1–5)Pest mentionSmoothed trendReview volume
Review counts: 277 Google

What the trend suggests

Emerging issue2025-03 – 2026-0975% confidence
Deteriorating facility maintenance and cleanliness complaints emerge in recent months. 2025-03 reports a 1★ rating; 2026-01 and 2026-03 cite non-functional jacuzzis, noise issues, and deteriorating decor (worn fixtures, damaged wood, broken seals); 2026-09 reports dead cockroaches and spider webs in rooms and spa. These complaints are absent from 2021–2024 review snippets, suggesting a decline in operational standards or facility upkeep over the past 12+ months.
Emerging issue2023-06 – 2026-0972% confidence
Service inconsistency and reception/staff rudeness complaints increase in frequency. 2023-02 and 2023-06 note reception coldness and refusal to grant early access; 2025-02 reports rude staff; 2026-01 and 2026-03 document poor incident management and discourteous service. Earlier reviews (2020–2022) consistently praise staff warmth and Cristina's exceptional attention; the recent drift toward negative interpersonal encounters suggests staffing or management quality degradation.
Possible decline2024-07 – 2024-1070% confidence
Ratings decline for 4 consecutive months: 2024-07 (3.0), 2024-08 (4.83), 2024-09 (4.0), 2024-10 (3.5). Although 2024-08 partially recovers, the period as a whole shows downward pressure, with Q3–Q4 2024 averaging 3.83 vs. Q2 2024's 4.75, suggesting operational or guest-experience challenges in mid-to-late 2024.
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What guests report

View
Garden-facing rooms and terrace suites offer best views; ground-floor rooms have limited views; room [14] had glare issues from road lights without blackout curtains
Bed & mattress
Consistently praised as extremely comfortable, spacious king-sized beds with high-quality linens and adequate pillows
Bathroom & water
Exceptionally praised for luxurious design, large bathtubs with hydrojet features, excellent water pressure; some guests noted difficulty operating jacuzzi controls and one review mentioned slow hot water in replaced room
Wi-Fi
Weak signal reported in at least one room, making video calls impossible; most reviews do not mention connectivity
Breakfast
High-quality a la carte service with Michelin-standard preparation; generous portions with fresh fruit, premium pastries, and creative dishes; expensive at €27/person; service inconsistency and staff confusion about menu items reported
AC / heating
Unreliable—multiple rooms reported non-functional or inadequate cooling; staff provided dismissive responses and incorrect troubleshooting; one guest reported cold water coming from heating system
Elevator
Unreliable

Local knowledge

Book the penthouse/attic suite early if jacuzzi is important—verify it's working during reservation, as multiple guests found it non-functional with no compensation offered
Request a room far from the lift and corridor entrances to minimize noise from doors slamming and footsteps in hallways
Bring your own water bottles or expect to pay €6 per small bottle; hotel charges for extra water beyond the single 200ml bottle provided nightly
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Room intel

Quiet rooms / wings
  • Garden-facing rooms away from street
  • Upper floors away from corridors and lift areas
Noisy rooms to avoid
  • Rooms near lift/elevator areas with door slamming noise
  • Ground-floor or street-facing rooms experiencing traffic noise
  • Adjacent to kitchen areas with noise from restaurant operations
Extra charges guests were surprised by
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Character & facilities

Design & character 3% of reviews mention design
  • Modern minimalist design with neutral tones and practical functionality
  • Art-filled property with sculptures and carefully curated garden landscaping
  • Architecturally distinctive former mansion with two discreet entrances creating intimate, residential feel
Gym & fitness Basic
  • Dedicated fitness area described as small with basic equipment available
  • Located adjacent to spa facilities requiring advance booking
  • One guest mentioned 'fitness' and gym but noted lack of detailed equipment variety

Rooms & categories

17 room types
BEST VALUE
Deluxe Room Garden View
Deluxe Room Garden View
Non-SmokingTelevisionTurndown servicePremium beddingGrab bar - near toiletSatellite TV service
member rate per night
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OPTION 2
Comfort Room Terrace
Comfort Room Terrace
Non-SmokingTelevisionTurndown servicePremium beddingGrab bar - near toiletSatellite TV service
member rate per night
€———
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OPTION 3
Double Grand Deluxe
Double Grand Deluxe
Non-SmokingTelevisionTurndown servicePremium beddingGrab bar - near toiletSatellite TV service
member rate per night
€———
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OPTION 4
Quadruple Comfort
Quadruple Comfort
Non-SmokingTelevisionTurndown servicePremium beddingGrab bar - near toiletSatellite TV service
member rate per night
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OPTION 5
Deluxe Room With Garden Views – Access To The Wellness Area
Deluxe Room With Garden Views – Access To The Wellness Area
Non-SmokingTelevisionTurndown servicePremium beddingGrab bar - near toiletSatellite TV service
member rate per night
€———
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OPTION 6
Comfort Room With Private Terrace–access To The Wellness Area
Comfort Room With Private Terrace–access To The Wellness Area
Non-SmokingTelevisionTurndown servicePremium beddingGrab bar - near toiletSatellite TV service
member rate per night
€———
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OPTION 7
Deluxe Double Room (full Double Bed) (bed Type Is Subject To Availability)
Deluxe Double Room (full Double Bed) (bed Type Is Subject To Availability)
Non-SmokingTelevisionTurndown servicePremium beddingGrab bar - near toiletSatellite TV service
member rate per night
€———
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OPTION 8
Junior Suite Garden View
Junior Suite Garden View
Non-SmokingTelevisionTurndown servicePremium beddingGrab bar - near toiletSatellite TV service
member rate per night
€———
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OPTION 9
Junior Suite With Garden Views – Access To The Wellness Area
Junior Suite With Garden Views – Access To The Wellness Area
Non-SmokingTelevisionTurndown servicePremium beddingGrab bar - near toiletSatellite TV service
member rate per night
€———
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OPTION 10
Suite Garden View
Suite Garden View
Non-SmokingTelevisionTurndown servicePremium beddingGrab bar - near toiletSatellite TV service
member rate per night
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OPTION 11
Suite King Size Bed
Suite King Size Bed
Non-SmokingTelevisionTurndown servicePremium beddingGrab bar - near toiletSatellite TV service
member rate per night
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OPTION 12
Suite With Garden Views – Access To The Wellness Area
Suite With Garden Views – Access To The Wellness Area
Non-SmokingTelevisionTurndown servicePremium beddingGrab bar - near toiletSatellite TV service
member rate per night
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OPTION 13
Penthouse Terrace Garden View
Penthouse Terrace Garden View
Non-SmokingTelevisionTurndown servicePremium beddingGrab bar - near toiletSatellite TV service
member rate per night
€———
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OPTION 14
Apartment King Size Bed
Apartment King Size Bed
Non-SmokingTelevisionTurndown servicePremium beddingGrab bar - near toiletSatellite TV service
member rate per night
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OPTION 15
Penthouse With Private Outdoor Jacuzzi And Terrace–access To The Wellness Area
Penthouse With Private Outdoor Jacuzzi And Terrace–access To The Wellness Area
Non-SmokingTelevisionTurndown servicePremium beddingGrab bar - near toiletSatellite TV service
member rate per night
€———
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OPTION 16
Penthouse With Private Jacuzzi And Terrace - Spa Access
Penthouse With Private Jacuzzi And Terrace - Spa Access
Tea/Coffee makerMinibarShowerBathSafety deposit boxPay-per-view channels
member rate per night
€———
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OPTION 17
Penthouse, Terrace, Garden View
Penthouse, Terrace, Garden View
Non-SmokingTelevisionTurndown servicePremium beddingGrab bar - near toiletSatellite TV service
member rate per night
€———
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Questions about ABaC Hotel Boutique 5 GL

How is ABaC Hotel Boutique 5 GL rated?
ABaC Hotel Boutique 5 GL scores 9.2/10 on Booking.com and 4.5/5 on Google.
How many guest reviews were analysed for ABaC Hotel Boutique 5 GL?
HotelShortlist analysed 277 guest reviews for ABaC Hotel Boutique 5 GL to build this verified profile.
Is ABaC Hotel Boutique 5 GL a 5-star hotel?
Yes — ABaC Hotel Boutique 5 GL is a 5-star property in Barcelona.
What do guests love about ABaC Hotel Boutique 5 GL?
The most-mentioned positive in guest reviews: Michelin-starred restaurant with Chef Jordi Cruz delivering exceptional tasting menus that guests describe as transformative culinary experiences with meticulous attention to flavor and presentation
How do I get the member rate?
HotelShortlist is a private members’ club. Ask for an introduction and, once admitted, member rates are unlocked on every verified hotel.

How ABaC Hotel Boutique 5 GL Compares to Other Barcelona Hotels

ABaC Hotel Boutique 5 GL: Booking.com 9.2/10, 5-star. Other researched hotels in Barcelona:

See all verified hotels in Barcelona →

Review data verified & refreshed 2026-10-11.