How is Medical SPA Eglės sanatorija Birštonas rated?

Medical SPA Eglės sanatorija Birštonas scores 9.1/10 on Booking.com and 4.1/5 on Google.

How many guest reviews were analysed for Medical SPA Eglės sanatorija Birštonas?

HotelShortlist analysed 500 guest reviews for Medical SPA Eglės sanatorija Birštonas to build this verified profile.

Is Medical SPA Eglės sanatorija Birštonas a 4-star hotel?

Yes — Medical SPA Eglės sanatorija Birštonas is a 4-star property in Birštonas.

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HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Birštonas

Medical SPA Eglės sanatorija Birštonas

Name: Medical SPA Eglės sanatorija Birštonas
Address: Birštonas

★★★★

9.1

Booking score

4.1

Google rating

635

Total reviews

★★★★

Star rating

Highest floor guests reported

Noise mentions

Engine scores ·Location 4.1

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Medical SPA Eglės sanatorija Birštonas Worth It? The Honest Verdict

9.1/10 Booking.com4.1/5 Google500 reviews read4-star

As of 25 September 2026, 500 guest reviews give Medical SPA Eglės sanatorija Birštonas 9.1/10 on Booking.com and 4.1/5 on Google.

Most-repeated praise: Exceptional variety of saunas and specialized thermal facilities, including salt saunas, infrared saunas, steam rooms, and ice rooms, with consistently positive reviews praising the unique wellness experience. 47 reviews.

Complaints

Noise and Room Complaints at Medical SPA Eglės sanatorija Birštonas: Which Rooms to Avoid

Chronic registration and check-in delays with queue wait times regularly exceeding 1–3 hours even with advance reservations, causing guests to miss first-day meals and procedures. 61 reviews
Procedure scheduling system is disorganized and inflexible, with register staff unable or unwilling to modify appointments, forcing guests to lose paid procedures or endure long rescheduling waits. 37 reviews
Reception and administrative staff frequently display rudeness, dismissiveness, and indifference toward guest complaints, with some refusing to acknowledge wait times or offer compensation. 31 reviews

Rooms to avoid

Ground floor and mid-level rooms report water pipe noise and electrical appliance sounds
Rooms near common areas (courtyards, reception, corridors) subject to guest traffic and administrative noise
No comprehensive soundproofing; thin walls allow transmission of neighboring room noise

What guests praise

Medical SPA Eglės sanatorija Birštonas Reviews — What Guests Actually Say vs the Marketing

Medical SPA Eglės sanatorija Birštonas sells itself as a 4-star hotel. What guests repeat most:

Exceptional variety of saunas and specialized thermal facilities, including salt saunas, infrared saunas, steam rooms, and ice rooms, with consistently positive reviews praising the unique wellness experience. 47 reviews
Beautiful natural setting nestled in pine forest along the Nemunas River with picturesque walking paths and serene atmosphere ideal for relaxation and recovery. 43 reviews
High-quality, abundant, and diverse meal service with 5 daily eating periods featuring fresh ingredients, multiple dietary options, and varied international cuisine that guests consistently praise. 52 reviews

Room requests

Which Room Should You Ask For at Medical SPA Eglės sanatorija Birštonas?

Ask for

Higher floors generally quieter than ground/lower levels
Rooms facing the river side more prone to balcony noise from guests; request forest/courtyard-facing rooms for peace

Method

How HotelShortlist Researched Medical SPA Eglės sanatorija Birštonas

We read 500 public guest reviews of Medical SPA Eglės sanatorija Birštonas, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-25. If you represent Medical SPA Eglės sanatorija Birštonas and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptional variety of saunas and specialized thermal facilities, including salt saunas, infrared saunas, steam rooms, and ice rooms, with consistently positive reviews praising the unique wellness experience. (47×)

Beautiful natural setting nestled in pine forest along the Nemunas River with picturesque walking paths and serene atmosphere ideal for relaxation and recovery. (43×)

High-quality, abundant, and diverse meal service with 5 daily eating periods featuring fresh ingredients, multiple dietary options, and varied international cuisine that guests consistently praise. (52×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Chronic registration and check-in delays with queue wait times regularly exceeding 1–3 hours even with advance reservations, causing guests to miss first-day meals and procedures. (61×)

Procedure scheduling system is disorganized and inflexible, with register staff unable or unwilling to modify appointments, forcing guests to lose paid procedures or endure long rescheduling waits. (37×)

Reception and administrative staff frequently display rudeness, dismissiveness, and indifference toward guest complaints, with some refusing to acknowledge wait times or offer compensation. (31×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see t (28×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding (12×)

5 more watch-outs are visible to members.

Parking note. Adequate — Free parking in open area with large spaces; covered garage available for €5/night, though EV chargers often occupied by non-EVs.

What guests report

View

River and forest views from balconies on higher floors; lower floors face parking/courtyard; best views in corner rooms facing Nemunas

Bed & mattress

Quality varies significantly; some rooms have comfortable beds praised by guests, others have thin, worn, or uncomfortable mattresses with worn-out padding

Bathroom & water

Mixed reports; some rooms have good hot water and pressure, others report weak water pressure and inconsistent temperature; showers generally functional but some described as 'old' or lacking proper doors

Wi-Fi

Excellent internet connection consistently praised across reviews; reliable for work and streaming

Breakfast

Abundant and diverse buffet with fresh options including fruits, pastries, meats, fish, grains, and multiple coffee/tea options; consistently rated high quality, though some complain it ends early at 9:30 AM

AC / heating

Air conditioning present in most/newer rooms but reliability issues reported; some units malfunction mid-stay without prompt repair; ventilation systems inadequate in some corridors and rooms

Elevator

Available

Local knowledge

Arrive early to check-in (before 2 PM) to minimize registration wait times, which frequently exceed 1-2 hours on weekends.

Request a room away from the river side if noise is a concern; some guests report disturbances from guests on balconies.

Book procedures in advance through the app or phone before arrival, as walk-in procedure scheduling can add 1+ hour waits.

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Room intel

Quiet rooms / wings

Higher floors generally quieter than ground/lower levels
Rooms facing the river side more prone to balcony noise from guests; request forest/courtyard-facing rooms for peace

Noisy rooms to avoid

Ground floor and mid-level rooms report water pipe noise and electrical appliance sounds
Rooms near common areas (courtyards, reception, corridors) subject to guest traffic and administrative noise
No comprehensive soundproofing; thin walls allow transmission of neighboring room noise

Extra charges guests were surprised by

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Character & facilities

Design & character 2% of reviews mention design

Modern, spacious complex with contemporary architecture appreciated by guests
Aesthetically pleasing vertically planted wall in lobby and well-organized interior layout
Buildings aesthetically connected via underground passages, minimizing need to go outside in poor weather

Gym & fitness Basic

Gym room exists with training equipment and exercise areas led by kinesiotherapists
Water-based exercise programs led by enthusiastic instructors highly praised
Limited traditional gym equipment; mainly used for group therapy rather than individual fitness

Family facilities

Large children's playroom with diverse toys, gaming consoles (Xbox), and supervised play space
Dedicated small children's pool (wading pool) with warmer water
5 meal periods daily with children's menu options and free entry for children under 15 in summer
Family-oriented atmosphere with multiple staff dedicated to children's supervision

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