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HotelShortlist rating
4/5

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Avallon

Hôtel de la Poste à Avallon Bourgogne

★★★★
9.2
Booking score
4.6
Google rating
183
Total reviews
★★★★
Star rating
≈2013
Built / renovated
Julien Cohen
Owner
2+
Highest floor guests reported
3%
Noise mentions
Engine scores ·Newness ≈2013 ·Location 4.6
Member rate
€—,———
Booking.com shows the public rate for the same room and dates
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Verdict

Is Hôtel de la Poste à Avallon Bourgogne Worth It? The Honest Verdict

9.2/10 Booking.com4.6/5 Google183 reviews read4-star

As of 5 October 2026, 183 guest reviews give Hôtel de la Poste à Avallon Bourgogne 9.2/10 on Booking.com and 4.6/5 on Google.

Most-repeated praise: Exceptionally thoughtful and attentive staff who consistently go above and beyond, with owner Julien Cohen personally greeting guests and engaging in meaningful conversation at dinner's end 47 reviews.

Pest check

Bed Bugs and Pest Reports at Hôtel de la Poste à Avallon Bourgogne — What 183 Reviews Say

None of the 183 guest reviews we read for Hôtel de la Poste à Avallon Bourgogne mention bed bugs, cockroaches, mice or other pests.

Complaints

Noise and Room Complaints at Hôtel de la Poste à Avallon Bourgogne: Which Rooms to Avoid

  • Inconsistent breakfast service quality with absence of fresh fruit, eggs, and charcuterie options that would be standard for international four-star clientele, requiring menu rethinking 4 reviews
  • Historic rooms without air conditioning become uncomfortably hot during summer heatwaves with no mitigation measures offered, creating uninhabitable sleeping conditions 2 reviews
  • Unprofessional or dismissive staff behaviour from certain employees, including rude maître d' interactions and lack of genuine warmth, contradicting the hotel's otherwise excellent reputation 3 reviews
Rooms to avoid
  • Street-facing rooms exposed to traffic noise on cobblestone street with fast-moving vehicles
  • Rooms adjacent to kitchen/courtyard area affected by evening cleanup noise and early morning breakfast preparation from 6:00 AM
What guests praise

Hôtel de la Poste à Avallon Bourgogne Reviews — What Guests Actually Say vs the Marketing

Hôtel de la Poste à Avallon Bourgogne sells itself as a 4-star hotel. What guests repeat most:

  • Exceptionally thoughtful and attentive staff who consistently go above and beyond, with owner Julien Cohen personally greeting guests and engaging in meaningful conversation at dinner's end 47 reviews
  • Restaurant 1815 delivers refined, innovative gastronomic cuisine that balances classical technique with creative flavour combinations, rivalling Michelin-starred establishments in quality and presentation 44 reviews
  • Beautifully renovated historic building that respects the architectural heritage and storied past (including Napoleon's stay) while seamlessly integrating modern comfort and contemporary design 52 reviews
Room requests

Which Room Should You Ask For at Hôtel de la Poste à Avallon Bourgogne?

Ask for
  • Courtyard-facing rooms preferred for peaceful sleep
  • Modern wing rooms generally quieter than historic wing
Method

How HotelShortlist Researched Hôtel de la Poste à Avallon Bourgogne

We read 183 public guest reviews of Hôtel de la Poste à Avallon Bourgogne, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-10-05. If you represent Hôtel de la Poste à Avallon Bourgogne and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptionally thoughtful and attentive staff who consistently go above and beyond, with owner Julien Cohen personally greeting guests and engaging in meaningful conversation at dinner's end (47×)
Restaurant 1815 delivers refined, innovative gastronomic cuisine that balances classical technique with creative flavour combinations, rivalling Michelin-starred establishments in quality and presentation (44×)
Beautifully renovated historic building that respects the architectural heritage and storied past (including Napoleon's stay) while seamlessly integrating modern comfort and contemporary design (52×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members (38×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Memb(31×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members se(18×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Mem(22×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members (19×)
5 more positive findings visible to members.

Watch-outs · 8 recorded

Inconsistent breakfast service quality with absence of fresh fruit, eggs, and charcuterie options that would be standard for international four-star clientele, requiring menu rethinking (4×)
Historic rooms without air conditioning become uncomfortably hot during summer heatwaves with no mitigation measures offered, creating uninhabitable sleeping conditions (2×)
Unprofessional or dismissive staff behaviour from certain employees, including rude maître d' interactions and lack of genuine warmth, contradicting the hotel's otherwise excellent reputation (3×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this fin (2×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in (2×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full M (2×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in fu (1×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in ful (2×)
5 more watch-outs are visible to members.
Parking note. Comfortable — Multiple reviews praise spacious, secure, free or conveniently located parking with dedicated lot behind hotel, though one sports car owner noted low clearance at entrance.
Guest sentiment — 183 rated reviews
90% positive (165)5% neutral (10)4% negative (8)

Review history 183 dated reviews · 2013-05 → 2026-10

1234520132014201520162017201820192020202120222023202420252026
Monthly average (1–5)Smoothed trendReview volume
Review counts: 183 Google
1 long break in reviews (shaded on the chart) — the hotel may have closed or renovated.

What the trend suggests

Possible renovation2018-11 – 2024-0485% confidence
A 65-month gap (2018-11→2024-04, marked COVID-era) shows post-gap rating rise from 3.67 to 4.73 (delta +1.07), well above the 0.30 threshold. Review snippets from 2024-Q2 onwards consistently praise 'magnifiquement rénové', 'newly renovated', and 'totalement refait', with strong emphasis on preserved historic charm combined with modern comfort. This is consistent with major closure-and-renovation, not review suppression.
Issue resolved2016-2017 – 2024-202672% confidence
Food service quality concerns (inconsistent plating, lukewarm dishes, tiered pricing complaints) appear in 2016-Q3 and 2017-Q2 snippets ('oeuf parfaits pas si parfaits', 'lieblos präsentiert'). These complaints are entirely absent from 2024 onwards, where restaurant reviews emphasize 'cuisine raffinée', 'chef gentillesse', and consistent gastronomic excellence. Suggests operational and kitchen-standard improvements post-renovation.
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What guests report

View
Courtyard-facing rooms offer quiet, serene views of the peaceful interior courtyard; street-facing rooms overlook medieval town but subject to traffic noise on cobblestones
Bed & mattress
Premium mattresses and quality linens that guests consistently praise; spacious rooms eliminate cramped feeling, modern comfort matching luxury expectation
Bathroom & water
Modern, spotless bathrooms with excellent shower pressure, hot water reliability, and high-quality toiletries; fantastic showers with refined fixtures
Breakfast
Excellent quality with homemade components, fresh local producers, quality coffee machines, and generous pastry selection; far above standard hotel breakfast
AC / heating
Modern rooms have reliable air conditioning; historic wing rooms in 18th-century section have no AC and become dangerously hot during summer heat waves with no mitigation offered

Hotel team

Owner
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Local knowledge

Request a courtyard-facing room rather than street-side to avoid traffic noise on the historic cobblestone street
Book the restaurant 1815 in advance; service can be slow during peak times with 1.5+ hour waits for entrées
Modern rooms have air conditioning; historic wing rooms do not, so check room location if temperature sensitivity matters
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Room intel

Quiet rooms / wings
  • Courtyard-facing rooms preferred for peaceful sleep
  • Modern wing rooms generally quieter than historic wing
Noisy rooms to avoid
  • Street-facing rooms exposed to traffic noise on cobblestone street with fast-moving vehicles
  • Rooms adjacent to kitchen/courtyard area affected by evening cleanup noise and early morning breakfast preparation from 6:00 AM
Extra charges guests were surprised by
  • Members see this finding in full Members see this finding in full Members see this fin
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Character & facilities

Design & character 19% of reviews mention design
  • 18th-century architectural heritage preserved with meticulous attention to period detail and authentic restoration
  • Curated antique furniture and décor items selected and often available for purchase from owner's collection
  • Seamless integration of contemporary luxury amenities within historically faithful framework without jarring juxtaposition
Family facilities
  • Family duplex suites with two bathrooms and loft-style layout suitable for families with children
  • Comfortable cots/baby beds provided with quality linens and mattresses
  • Children's menu available at restaurant
  • Staff accommodation of families with young children including patience during evening service

Rooms & categories

11 room types
BEST VALUE
Standard Double Room (full Double Bed) (queen Size Bed)
Standard Double Room (full Double Bed) (queen Size Bed)
HeatingNon-SmokingIron/ironing board (on request)Soundproofed roomsBlackout drapes/curtainsChildren's dinnerware
member rate per night
€———
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OPTION 2
Comfort Double Room (full Double Bed) (queen Size Bed)
Comfort Double Room (full Double Bed) (queen Size Bed)
HeatingNon-SmokingIron/ironing board (on request)Soundproofed roomsBlackout drapes/curtainsChildren's dinnerware
member rate per night
€———
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OPTION 3
Double Junior Suite (full Double Bed) (king Size Bed)
Double Junior Suite (full Double Bed) (king Size Bed)
HeatingNon-SmokingIron/ironing board (on request)Soundproofed roomsBlackout drapes/curtainsChildren's dinnerware
member rate per night
€———
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OPTION 4
Double Suite (full Double Bed) (king Size Bed)
Double Suite (full Double Bed) (king Size Bed)
Internet facilitiesSafety deposit boxTVTelephoneAir conditioningHairdryer
member rate per night
€———
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OPTION 5
Basic Suite,1 King Bed
Basic Suite,1 King Bed
HeatingNon-SmokingIron/ironing board (on request)Soundproofed roomsBlackout drapes/curtainsChildren's dinnerware
member rate per night
€———
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OPTION 6
Standard Double Room
Standard Double Room
HeatingNon-SmokingIron/ironing board (on request)Soundproofed roomsBlackout drapes/curtainsChildren's dinnerware
member rate per night
€———
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OPTION 7
Comfort Double Room
Comfort Double Room
HeatingNon-SmokingIron/ironing board (on request)Soundproofed roomsBlackout drapes/curtainsChildren's dinnerware
member rate per night
€———
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OPTION 8
Junior Suite
Junior Suite
HeatingNon-SmokingIron/ironing board (on request)Soundproofed roomsBlackout drapes/curtainsChildren's dinnerware
member rate per night
€———
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OPTION 9
Standard Quadruple Family Duplex Room (full Double Bed And Twin Beds) (queen Size Bed)
Standard Quadruple Family Duplex Room (full Double Bed And Twin Beds) (queen Size Bed)
HeatingNon-SmokingIron/ironing board (on request)Soundproofed roomsBlackout drapes/curtainsChildren's dinnerware
member rate per night
€———
Rate visible to members
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OPTION 10
Basic Suite
Basic Suite
HeatingNon-SmokingIron/ironing board (on request)Soundproofed roomsBlackout drapes/curtainsChildren's dinnerware
member rate per night
€———
Rate visible to members
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OPTION 11
Family Duplex
Family Duplex
HeatingNon-SmokingIron/ironing board (on request)Soundproofed roomsBlackout drapes/curtainsChildren's dinnerware
member rate per night
€———
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Questions about Hôtel de la Poste à Avallon Bourgogne

How is Hôtel de la Poste à Avallon Bourgogne rated?
Hôtel de la Poste à Avallon Bourgogne scores 9.2/10 on Booking.com and 4.6/5 on Google.
How many guest reviews were analysed for Hôtel de la Poste à Avallon Bourgogne?
HotelShortlist analysed 183 guest reviews for Hôtel de la Poste à Avallon Bourgogne to build this verified profile.
Is Hôtel de la Poste à Avallon Bourgogne a 4-star hotel?
Yes — Hôtel de la Poste à Avallon Bourgogne is a 4-star property in Avallon.
What do guests love about Hôtel de la Poste à Avallon Bourgogne?
The most-mentioned positive in guest reviews: Exceptionally thoughtful and attentive staff who consistently go above and beyond, with owner Julien Cohen personally greeting guests and engaging in meaningful conversation at dinner's end
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How Hôtel de la Poste à Avallon Bourgogne Compares to Other Avallon Hotels

Hôtel de la Poste à Avallon Bourgogne: Booking.com 9.2/10, 4-star. Other researched hotels in Avallon:

See all verified hotels in Avallon →

Review data verified & refreshed 2026-10-05.