How is Lo Scoiattolo Hotel rated?

Lo Scoiattolo Hotel scores 9.2/10 on Booking.com and 4.6/5 on Google.

How many guest reviews were analysed for Lo Scoiattolo Hotel?

HotelShortlist analysed 280 guest reviews for Lo Scoiattolo Hotel to build this verified profile.

Is Lo Scoiattolo Hotel a 4-star hotel?

Yes — Lo Scoiattolo Hotel is a 4-star property in Cervinia.

How do I get the member rate?

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HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Cervinia

Lo Scoiattolo Hotel

Name: Lo Scoiattolo Hotel
Address: Cervinia

★★★★

9.2

Booking score

4.6

Google rating

398

Total reviews

★★★★

Star rating

≈2015

Built / renovated

Laura Thedy

Owner

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2015 ·Location 4.6

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Lo Scoiattolo Hotel Worth It? The Honest Verdict

9.2/10 Booking.com4.6/5 Google280 reviews read4-star

As of 10 September 2026, 280 guest reviews give Lo Scoiattolo Hotel 9.2/10 on Booking.com and 4.6/5 on Google.

Most-repeated praise: Exceptionally caring and professional staff who consistently go above and beyond guest expectations, from accommodating dietary needs and translating calls to creating personalized touches like daily weather forecasts and welcome amenities. 87 reviews.

Complaints

Noise and Room Complaints at Lo Scoiattolo Hotel: Which Rooms to Avoid

Poor acoustic insulation between rooms allowing guests to hear toilet flushing, conversations, and noise from adjacent rooms and overhead, severely compromising sleep quality despite high room rates. 6 reviews
Inconsistent and reactive customer service that fails to proactively address guest concerns; staff required explicit requests to assist rather than anticipating needs, contrasting sharply with hotel's marketing promises. 5 reviews
Mattresses and pillows of poor quality that are excessively hard and uncomfortable, creating poor sleep experiences despite the 4-star price point and recent renovations in some areas. 4 reviews

Rooms to avoid

Ground floor rooms adjacent to kitchen (noise 6am-12pm)
Rooms in dependance wing report poor insulation and toilet noise transmission
Any room near the adjacent church due to bell chiming every half-hour

What guests praise

Lo Scoiattolo Hotel Reviews — What Guests Actually Say vs the Marketing

Lo Scoiattolo Hotel sells itself as a 4-star hotel. What guests repeat most:

Exceptionally caring and professional staff who consistently go above and beyond guest expectations, from accommodating dietary needs and translating calls to creating personalized touches like daily weather forecasts and welcome amenities. 87 reviews
Outstanding restaurant cuisine featuring locally-sourced seasonal ingredients prepared with meticulous attention to presentation, offering multiple courses with vegetarian options and an impressive wine list curated with regional and European selections. 94 reviews
Immaculate cleanliness throughout all areas with twice-daily room turndowns, fresh linens, prompt laundry service, and meticulous attention to hygiene protocols that create a genuinely pristine environment. 85 reviews

Room requests

Which Room Should You Ask For at Lo Scoiattolo Hotel?

Ask for

Upper floor rooms away from kitchen are quieter
Rooms in the main building (not dependance) report better soundproofing

Method

How HotelShortlist Researched Lo Scoiattolo Hotel

We read 280 public guest reviews of Lo Scoiattolo Hotel, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-10. If you represent Lo Scoiattolo Hotel and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptionally caring and professional staff who consistently go above and beyond guest expectations, from accommodating dietary needs and translating calls to creating personalized touches like daily weather forecasts and welcome amenities. (87×)

Outstanding restaurant cuisine featuring locally-sourced seasonal ingredients prepared with meticulous attention to presentation, offering multiple courses with vegetarian options and an impressive wine list curated with regional and European selections. (94×)

Immaculate cleanliness throughout all areas with twice-daily room turndowns, fresh linens, prompt laundry service, and meticulous attention to hygiene protocols that create a genuinely pristine environment. (85×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Poor acoustic insulation between rooms allowing guests to hear toilet flushing, conversations, and noise from adjacent rooms and overhead, severely compromising sleep quality despite high room rates. (6×)

Inconsistent and reactive customer service that fails to proactively address guest concerns; staff required explicit requests to assist rather than anticipating needs, contrasting sharply with hotel's marketing promises. (5×)

Mattresses and pillows of poor quality that are excessively hard and uncomfortable, creating poor sleep experiences despite the 4-star price point and recent renovations in some areas. (4×)

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Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members (2×)

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5 more watch-outs are visible to members.

Parking note. Comfortable — Multiple reviews praise ample free parking with optional garage availability at a small daily supplement; no complaints about parking scarcity.

What guests report

View

Rooms on upper floors and balcony-facing units feature spectacular Monte Rosa and glacier views; some ground floor rooms have limited mountain views

Bed & mattress

Inconsistent comfort: newly renovated rooms have comfortable beds, but older rooms have hard, uncomfortable mattresses and poor-quality pillows

Bathroom & water

Spacious modern bathrooms in recently renovated suites with powerful hot showers and large walk-in areas; some older rooms have modest bathrooms with standard pressure

Wi-Fi

Reliable WiFi throughout hotel with simple activation process

Breakfast

Generous buffet with homemade pastries, local products, excellent quality and variety; high praise across reviews

AC / heating

Radiators for heating present but some guests report they run cold; no mention of air conditioning in summer months

Local knowledge

Request a room away from the kitchen (not ground floor) if noise sensitivity is a concern; several guests reported disturbances from kitchen operations early morning.

Book the heated ski room facility in advance during winter season; it fills up and is essential for drying gear properly.

Call ahead to confirm massage duration—marketed as 30 minutes but sometimes delivered as 25 or 45 minutes; clarify exact timing before your appointment.

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Room intel

Quiet rooms / wings

Upper floor rooms away from kitchen are quieter
Rooms in the main building (not dependance) report better soundproofing

Noisy rooms to avoid

Ground floor rooms adjacent to kitchen (noise 6am-12pm)
Rooms in dependance wing report poor insulation and toilet noise transmission
Any room near the adjacent church due to bell chiming every half-hour

Extra charges guests were surprised by

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Character & facilities

Design & character 4% of reviews mention design

Distinctive wooden chalet-style architecture with exposed beams and traditional Alpine design throughout
Mix of modern functionality with cozy traditional mountain lodge aesthetic creating elegant but warm interiors
Typica Walser cultural elements with traditional costumes and historical objects displayed, connecting guests to local heritage

Family facilities

Playroom for children with toys and games
Playground with outdoor games in garden area
Children's menu options at restaurant
Family-oriented staff attentive to child needs during meals

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