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HotelShortlist rating
4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Cortina d'Ampezzo

Lajadira Hotel & Spa

★★★★
9.1
Booking score
4.5
Google rating
202
Total reviews
★★★★
Star rating
≈2012
Built / renovated
Michela
Owner
4+
Highest floor guests reported
3%
Noise mentions
Engine scores ·Newness ≈2012 ·Location 4.5
Member rate
€—,———
Booking.com shows the public rate for the same room and dates
Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.
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Verdict

Is Lajadira Hotel & Spa Worth It? The Honest Verdict

9.1/10 Booking.com4.5/5 Google192 reviews read4-star

As of 10 September 2026, 192 guest reviews give Lajadira Hotel & Spa 9.1/10 on Booking.com and 4.5/5 on Google.

Most-repeated praise: Exceptionally warm, professional, and attentive staff who consistently go above and beyond expectations, with staff members like Augusto, Stefania, Romina, and reception teams earning repeated individual praise for genuine hospitality and local knowledge 127 reviews.

Complaints

Noise and Room Complaints at Lajadira Hotel & Spa: Which Rooms to Avoid

  • Several guest rooms lack functional air conditioning or adequate climate control, leaving rooms uncomfortably hot (30°C+) in summer and cold in winter without heating, making sleep difficult and stay quality severely compromised 7 reviews
  • Rooms facing the old building provide blocked mountain views or direct sightlines into other guests' rooms and balconies rather than promised panoramic vistas, creating privacy concerns and mismatched expectations from website photography 5 reviews
  • Confusing architectural layout with poor integration between old and new buildings, creating navigation difficulties and disconnected spatial flow that guests find disorienting and inefficient 3 reviews
Rooms to avoid
  • Ground-floor or lower rooms may experience street/road noise
  • Rooms facing construction site (noted December stay)
  • Rooms with views of old building may be closer to common areas and noisier
What guests praise

Lajadira Hotel & Spa Reviews — What Guests Actually Say vs the Marketing

Lajadira Hotel & Spa sells itself as a 4-star hotel. What guests repeat most:

  • Exceptionally warm, professional, and attentive staff who consistently go above and beyond expectations, with staff members like Augusto, Stefania, Romina, and reception teams earning repeated individual praise for genuine hospitality and local knowledge 127 reviews
  • Beautiful, modern, spacious rooms in the new building with comfortable beds, large showers with excellent water pressure, tasteful minimalist furnishings, and abundant wardrobe/bathroom storage space 98 reviews
  • Generous, high-quality breakfast buffet with diverse sweet and savory options, fresh local products, made-to-order items, and flexibility to prepare early packed breakfasts for hiking guests 89 reviews
Room requests

Which Room Should You Ask For at Lajadira Hotel & Spa?

Ask for
  • Top-floor rooms in new building reported as quieter
  • Rooms away from street side less affected by road noise
Method

How HotelShortlist Researched Lajadira Hotel & Spa

We read 192 public guest reviews of Lajadira Hotel & Spa, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-10. If you represent Lajadira Hotel & Spa and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptionally warm, professional, and attentive staff who consistently go above and beyond expectations, with staff members like Augusto, Stefania, Romina, and reception teams earning repeated individual praise for genuine hospitality and local knowledge (127×)
Beautiful, modern, spacious rooms in the new building with comfortable beds, large showers with excellent water pressure, tasteful minimalist furnishings, and abundant wardrobe/bathroom storage space (98×)
Generous, high-quality breakfast buffet with diverse sweet and savory options, fresh local products, made-to-order items, and flexibility to prepare early packed breakfasts for hiking guests (89×)
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5 more positive findings visible to members.

Watch-outs · 8 recorded

Several guest rooms lack functional air conditioning or adequate climate control, leaving rooms uncomfortably hot (30°C+) in summer and cold in winter without heating, making sleep difficult and stay quality severely compromised (7×)
Rooms facing the old building provide blocked mountain views or direct sightlines into other guests' rooms and balconies rather than promised panoramic vistas, creating privacy concerns and mismatched expectations from website photography (5×)
Confusing architectural layout with poor integration between old and new buildings, creating navigation difficulties and disconnected spatial flow that guests find disorienting and inefficient (3×)
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Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this find (2×)
5 more watch-outs are visible to members.
Parking note. Adequate — Covered garage praised as spacious and convenient, but some mention insufficient space for large vehicles.

What guests report

View
Top-floor rooms in new building offer excellent mountain views; rooms facing old building or street have blocked/poor views; panoramic claims in marketing often misleading
Bed & mattress
Comfortable, high-quality mattresses with spacious layouts; some guests praise king-sized beds in newer rooms
Bathroom & water
Large showers with excellent water pressure and hot water; abundant counter space; some rooms (e.g., #15) have impractical bidet placement
Breakfast
Generous, high-quality buffet with diverse fresh products, sweet and savory options, made-to-order items; some extra charges for specialty items like crepes and eggs
AC / heating
Major issue: many rooms lack functional air conditioning for summer cooling; heating also unreliable in winter; ceiling fans available in some rooms as alternative
Elevator
Available

Local knowledge

Request a top-floor room in the new building for mountain views and to avoid facing the old building or street noise
If you have mobility issues or need AC cooling, confirm room details before arrival—not all rooms have full air conditioning
Augusto at the shuttle service goes above and beyond with local recommendations and helpful assistance; ask for him by name
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Room intel

Quiet rooms / wings
  • Top-floor rooms in new building reported as quieter
  • Rooms away from street side less affected by road noise
Noisy rooms to avoid
  • Ground-floor or lower rooms may experience street/road noise
  • Rooms facing construction site (noted December stay)
  • Rooms with views of old building may be closer to common areas and noisier
Extra charges guests were surprised by
  • Members see this finding in full Members see this finding in full Members see this finding in
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Character & facilities

Family facilities
  • Spa admits children until 18:00 daily
  • Family-friendly atmosphere with staff welcoming small children
  • Swimming pool available
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Questions about Lajadira Hotel & Spa

How is Lajadira Hotel & Spa rated?
Lajadira Hotel & Spa scores 9.1/10 on Booking.com and 4.5/5 on Google.
How many guest reviews were analysed for Lajadira Hotel & Spa?
HotelShortlist analysed 192 guest reviews for Lajadira Hotel & Spa to build this verified profile.
Is Lajadira Hotel & Spa a 4-star hotel?
Yes — Lajadira Hotel & Spa is a 4-star property in Cortina d'Ampezzo.
What do guests love about Lajadira Hotel & Spa?
The most-mentioned positive in guest reviews: Exceptionally warm, professional, and attentive staff who consistently go above and beyond expectations, with staff members like Augusto, Stefania, Romina, and reception teams earning repeated individual praise for genuine hospitality and local knowledge
How do I get the member rate?
HotelShortlist is a private members’ club. Ask for an introduction and, once admitted, member rates are unlocked on every verified hotel.

How Lajadira Hotel & Spa Compares to Other Cortina d'Ampezzo Hotels

Lajadira Hotel & Spa: Booking.com 9.1/10, 4-star. Other researched hotels in Cortina d'Ampezzo:

Review data verified & refreshed 2026-09-10.