How is FIVE Jumeirah Village rated?

FIVE Jumeirah Village scores 9.1/10 on Booking.com and 4.7/5 on Google.

How many guest reviews were analysed for FIVE Jumeirah Village?

HotelShortlist analysed 500 guest reviews for FIVE Jumeirah Village to build this verified profile.

Is FIVE Jumeirah Village a 5-star hotel?

Yes — FIVE Jumeirah Village is a 5-star property in Dubai.

How do I get the member rate?

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HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Dubai

FIVE Jumeirah Village

Name: FIVE Jumeirah Village
Address: Dubai

★★★★★

9.1

Booking score

4.7

Google rating

28,262

Total reviews

★★★★★

Star rating

≈2023

Built / renovated

59+

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2023 ·Location 4.7

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is FIVE Jumeirah Village Worth It? The Honest Verdict

9.1/10 Booking.com4.7/5 Google500 reviews read5-star

As of 25 September 2026, 500 guest reviews give FIVE Jumeirah Village 9.1/10 on Booking.com and 4.7/5 on Google.

Most-repeated praise: Exceptional housekeeping and room cleaning teams (Smrita, Ujjval, Prashant, Malith, Suraj, Eiya, Ronaldo, Davinder, Ram) deliver spotless rooms daily with creative towel decorations and remarkable attention to detail 42 reviews.

Complaints

Noise and Room Complaints at FIVE Jumeirah Village: Which Rooms to Avoid

Check-in and check-out processes are chaotic, with lengthy waits (1+ hours for rooms, 2-3 hours for luggage delivery) and disorganized management during peak times 8 reviews
Valet parking service is extremely slow and inefficient, with waits exceeding 45 minutes to one hour, confusing garage systems, and poor organization 6 reviews
Significant noise disturbances from late-night parties, pool activities between 2am-5am, adjacent guests, and nightclub venues, with weak sound insulation in walls and windows 8 reviews

Rooms to avoid

Rooms adjacent to pool areas (especially 2am-5am noise from pool parties)
Lower floors closer to restaurants and nightclub venues
Rooms facing common party areas and Goose Island bar

What guests praise

FIVE Jumeirah Village Reviews — What Guests Actually Say vs the Marketing

FIVE Jumeirah Village sells itself as a 5-star hotel. What guests repeat most:

Exceptional housekeeping and room cleaning teams (Smrita, Ujjval, Prashant, Malith, Suraj, Eiya, Ronaldo, Davinder, Ram) deliver spotless rooms daily with creative towel decorations and remarkable attention to detail 42 reviews
Outstanding breakfast service at Trattoria, particularly from Roshana, who provides warm, attentive, personalized service with genuine care and excellent menu recommendations 38 reviews
Spacious, modern rooms with private pools on balconies/terraces offering stunning skyline views of Dubai, Burj Khalifa, and city landmarks, creating luxurious outdoor retreat spaces 35 reviews

Room requests

Which Room Should You Ask For at FIVE Jumeirah Village?

Ask for

39th floor mentioned as quieter and more peaceful
Higher floors (43rd floor and above) away from main pool areas
Rooms away from pool bar and nightclub venues

Method

How HotelShortlist Researched FIVE Jumeirah Village

We read 500 public guest reviews of FIVE Jumeirah Village, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-25. If you represent FIVE Jumeirah Village and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptional housekeeping and room cleaning teams (Smrita, Ujjval, Prashant, Malith, Suraj, Eiya, Ronaldo, Davinder, Ram) deliver spotless rooms daily with creative towel decorations and remarkable attention to detail (42×)

Outstanding breakfast service at Trattoria, particularly from Roshana, who provides warm, attentive, personalized service with genuine care and excellent menu recommendations (38×)

Spacious, modern rooms with private pools on balconies/terraces offering stunning skyline views of Dubai, Burj Khalifa, and city landmarks, creating luxurious outdoor retreat spaces (35×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Check-in and check-out processes are chaotic, with lengthy waits (1+ hours for rooms, 2-3 hours for luggage delivery) and disorganized management during peak times (8×)

Valet parking service is extremely slow and inefficient, with waits exceeding 45 minutes to one hour, confusing garage systems, and poor organization (6×)

Significant noise disturbances from late-night parties, pool activities between 2am-5am, adjacent guests, and nightclub venues, with weak sound insulation in walls and windows (8×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this find (3×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in ful (3×)

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5 more watch-outs are visible to members.

Parking note. Problematic — Valet service is slow, inefficient, with long waits (45+ minutes), limited parking access, and cars sometimes left in confusing garage systems with minimal waiting areas.

What guests report

View

Breathtaking skyline views of Dubai city lights, Burj Khalifa, Burj Al Arab, Atlantis The Royal; best from higher floors (43rd+ mentioned); rooms facing city offer superior views

Bed & mattress

Beds are very comfortable with perfectly made, neatly pressed linens; mattress quality praised

Bathroom & water

Modern bathrooms with excellent water pressure and hot water; showers with city views in some suites; some units lack hair dryers and proper mirrors

Breakfast

Excellent varied breakfast buffet with fresh fruits, pastries, hot items, and made-to-order options; high-quality food that justifies the experience; complimentary for some room packages

AC / heating

Reliable heating and cooling; generally well-maintained temperature control

Elevator

Available

Local knowledge

Request a room on higher floors (39th floor and above mentioned as quieter) away from pool areas for peaceful sleep

Book breakfast at Trattoria early; Roshana is consistently praised for exceptional service, so aim for morning seatings

Master suites with private pools offer best privacy and personal space; family rooms separate from main party areas exist

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Room intel

Quiet rooms / wings

39th floor mentioned as quieter and more peaceful
Higher floors (43rd floor and above) away from main pool areas
Rooms away from pool bar and nightclub venues

Noisy rooms to avoid

Rooms adjacent to pool areas (especially 2am-5am noise from pool parties)
Lower floors closer to restaurants and nightclub venues
Rooms facing common party areas and Goose Island bar

Extra charges guests were surprised by

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Character & facilities

Design & character 3% of reviews mention design

Futuristic, modern architecture with sleek interior design blending luxury with festive vibes
Elegant, distinctive design with stylish decor, art-filled spaces, and designer furnishings throughout
Sky villas with rooftop pools and breathtaking outdoor terraces creating architectural standout features

Gym & fitness Decent

Dedicated gym facility called MOVE with clean, well-maintained equipment and supportive atmosphere
Facilities suitable for all fitness levels with welcoming, motivating environment

Family facilities

Kids club with complementary two-hour sessions (floor 5)
Family pool areas with dedicated shallow sections
Children's menu options and accommodating dining staff for dietary needs
Spacious family apartments and suites suitable for groups with children

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