How is Le Grand Bellevue rated?

Le Grand Bellevue scores 9.4/10 on Booking.com and 4.8/5 on Google.

How many guest reviews were analysed for Le Grand Bellevue?

HotelShortlist analysed 60 guest reviews for Le Grand Bellevue to build this verified profile.

Is Le Grand Bellevue a 5-star hotel?

Yes — Le Grand Bellevue is a 5-star property in Gstaad.

How do I get the member rate?

HotelShortlist is a private members’ club. Ask for an introduction and, once admitted, member rates are unlocked on every verified hotel.

Assessment visible · Rates members only

HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Gstaad

Le Grand Bellevue

Name: Le Grand Bellevue
Address: Gstaad

★★★★★

9.4

Booking score

4.8

Google rating

634

Total reviews

★★★★★

Star rating

≈2019

Built / renovated

Noise mentions

Engine scores ·Newness ≈2019 ·Location 4.8

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

Ask for an introduction Already a member? Sign in

Verdict

Is Le Grand Bellevue Worth It? The Honest Verdict

9.4/10 Booking.com4.8/5 Google60 reviews read5-star

As of 10 September 2026, 60 guest reviews give Le Grand Bellevue 9.4/10 on Booking.com and 4.8/5 on Google.

Most-repeated praise: Exceptionally attentive and genuinely warm staff who greet guests by name, remember preferences, and go far beyond standard service expectations to ensure guest comfort 28 reviews.

Complaints

Noise and Room Complaints at Le Grand Bellevue: Which Rooms to Avoid

Sushi restaurant chef displayed egregiously disrespectful and dismissive behavior toward guests, refused service during working hours, and created discriminatory treatment that contradicts hospitality standards 2 reviews
Asian guest experienced apparent discriminatory conduct from head concierge Olivier who failed to initiate greetings, only briefly acknowledged when approached, and thanked guest in Chinese despite being told guest was Korean
Popcorn at cinema charged as room service with unexpected 20 CHF service fee, turning small popcorn into 27 CHF total without prior notification

Rooms to avoid

Rooms above nightclub/club area create noise disturbance for light sleepers (hotel relocated guest to alternate room)

What guests praise

Le Grand Bellevue Reviews — What Guests Actually Say vs the Marketing

Le Grand Bellevue sells itself as a 5-star hotel. What guests repeat most:

Exceptionally attentive and genuinely warm staff who greet guests by name, remember preferences, and go far beyond standard service expectations to ensure guest comfort 28 reviews
Outstanding spa facilities with 26+ diverse experiences including Finnish, Turkish, herbal, infrared saunas, multiple steam rooms, heated pools, cold plunges, and jacuzzis that guests consider world-class 26 reviews
Olivier the concierge is exceptional—multilingual, proactive with personalized recommendations for dining and activities, and deeply committed to making guests feel welcomed 12 reviews

Method

How HotelShortlist Researched Le Grand Bellevue

We read 60 public guest reviews of Le Grand Bellevue, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-10. If you represent Le Grand Bellevue and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptionally attentive and genuinely warm staff who greet guests by name, remember preferences, and go far beyond standard service expectations to ensure guest comfort (28×)

Outstanding spa facilities with 26+ diverse experiences including Finnish, Turkish, herbal, infrared saunas, multiple steam rooms, heated pools, cold plunges, and jacuzzis that guests consider world-class (26×)

Olivier the concierge is exceptional—multilingual, proactive with personalized recommendations for dining and activities, and deeply committed to making guests feel welcomed (12×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Me(19×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this find(17×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this f(14×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full (11×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see(8×)

5 more positive findings visible to members.

Watch-outs · 8 recorded

Sushi restaurant chef displayed egregiously disrespectful and dismissive behavior toward guests, refused service during working hours, and created discriminatory treatment that contradicts hospitality standards (2×)

Asian guest experienced apparent discriminatory conduct from head concierge Olivier who failed to initiate greetings, only briefly acknowledged when approached, and thanked guest in Chinese despite being told guest was Korean (1×)

Popcorn at cinema charged as room service with unexpected 20 CHF service fee, turning small popcorn into 27 CHF total without prior notification (1×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members (1×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this findi (1×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members s (2×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members s (1×)

5 more watch-outs are visible to members.

Parking note. Comfortable — Protected underground parking with valet service mentioned positively; no complaints about parking availability or accessibility.

What guests report

View

Rooms with balconies overlooking mountains and Gstaad town; towers offer particularly charming views; some rooms face main street

Bed & mattress

Extremely comfortable and praised as some of the best beds guests have experienced in hotels worldwide

Bathroom & water

Large bathrooms with double sinks, premium fixtures, excellent water pressure, hot water reliable; towel dryer noted as dangerously hot

Breakfast

Outstanding quality with fresh Swiss cheeses, pastries, and made-to-order eggs; bakery items disappointing but other options excellent; complimentary and highly praised

AC / heating

No air conditioning in rooms; fans available upon request; becomes unbearable during summer heatwaves despite mountain location

Local knowledge

Request a room away from the club if you're a light sleeper; hotel will move you to alternate room without issue

Bring your own HDMI cable to the private cinema and prepare movies on your laptop instead of struggling with the hotel's streaming app

Concierge can arrange fondue restaurant recommendations and transportation (Rougemont recommended by staff)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this

Members see this finding in full Members see this finding in full Members se

Members see this finding in full Members see this finding in full Members see this finding in full Member

Members see this finding in full Members see this finding in full Members see this finding in full Members see

Members see this finding in full Members see this finding in full Members see this finding in full Members

Members see the full detail. Ask for an introduction

Room intel

Noisy rooms to avoid

Rooms above nightclub/club area create noise disturbance for light sleepers (hotel relocated guest to alternate room)

Extra charges guests were surprised by

Members see this finding in full Members see this finding in full Members see this finding in full Members see t
Members see this finding in full Members see this finding in full Memb
Members see this finding in full Members see this finding in full
Members see this finding in full Members see this finding in full
Members see this finding in full Members see this finding in full Members see this fi

Members see the full detail. Ask for an introduction

Character & facilities

Design & character 8% of reviews mention design

Elegant and understated architectural design praised throughout
Charming towers and distinctive room placements mentioned positively
Bold color combinations and tasteful interior decoration highlighted

Gym & fitness Decent

Open-air gym mentioned as available amenity
Pilates studio with classes offered and positively reviewed
Fully equipped gym with proper facilities though not extensively detailed

Family facilities

Kids club with professional nannies and attentive staff supervision
Warm and family-friendly atmosphere with staff remembering children's names and preferences
Children's pool and warm pool areas suitable for families
Connecting rooms available for families with children

You are reading research nobody publishes.

This assessment is one of 200+ across 25+ cities. Members also see the rate — and book it. Membership is by introduction; if you found your way here, tell us who you are.

Ask for an introduction