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HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Kitzbühel

Alpin Residenzen Buchensteinwand St. Ulrich by Alpina Holiday

Name: Alpin Residenzen Buchensteinwand St. Ulrich by Alpina Holiday
Address: Kitzbühel

★★★★

9.2

Booking score

4.5

Google rating

Total reviews

★★★★

Star rating

≈2022

Built / renovated

Highest floor guests reported

Engine scores ·Newness ≈2022 ·Location 4.5

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

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Verdict

Is Alpin Residenzen Buchensteinwand St. Ulrich by Alpina Holiday Worth It? The Honest Verdict

9.2/10 Booking.com4.5/5 Google34 reviews read4-star

As of 9 September 2026, 34 guest reviews give Alpin Residenzen Buchensteinwand St. Ulrich by Alpina Holiday 9.2/10 on Booking.com and 4.5/5 on Google.

Most-repeated praise: Exceptional location directly adjacent to ski slopes and cross-country ski loops with ski lifts accessible on foot while wearing skis, plus immediate proximity to Fieberbrunn and Kitzbühel ski areas 11 reviews.

Complaints

What Do Guests Complain About at Alpin Residenzen Buchensteinwand St. Ulrich by Alpina Holiday?

Severe silverfish infestation in kitchens, bathrooms, and bedrooms with guests reporting 3-9 daily sightings crawling over beds at night despite trap placement, creating hygiene concerns and sleep disturbances 2 reviews
Poor apartment cleanliness upon arrival including visible dust and dirt under beds, behind nightstands, in kitchen nooks, and on fresh linens, inconsistent with premium pricing and cleanliness expectations 2 reviews
Unethical billing practices with owners contacting guests days after checkout claiming damage (broken ovens, etc.) and threatening complaints/publication while demanding €2000+ payments for alleged pre-existing damage 2 reviews

What guests praise

Alpin Residenzen Buchensteinwand St. Ulrich by Alpina Holiday Reviews — What Guests Actually Say vs the Marketing

Alpin Residenzen Buchensteinwand St. Ulrich by Alpina Holiday sells itself as a 4-star hotel. What guests repeat most:

Exceptional location directly adjacent to ski slopes and cross-country ski loops with ski lifts accessible on foot while wearing skis, plus immediate proximity to Fieberbrunn and Kitzbühel ski areas 11 reviews
Luxuriously equipped apartments with high-end modern furnishings, sauna, multiple bathrooms with quality fixtures, underfloor heating throughout, well-stocked kitchens with Nespresso machines and all appliances, making guests feel at home 13 reviews
Stunning panoramic mountain views, particularly from Top 13-18 apartments with unobstructed Jakobskreuz and Loferer Steinberge vistas that guests describe as idyllic and magical 9 reviews

Method

How HotelShortlist Researched Alpin Residenzen Buchensteinwand St. Ulrich by Alpina Holiday

We read 34 public guest reviews of Alpin Residenzen Buchensteinwand St. Ulrich by Alpina Holiday, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-09. If you represent Alpin Residenzen Buchensteinwand St. Ulrich by Alpina Holiday and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptional location directly adjacent to ski slopes and cross-country ski loops with ski lifts accessible on foot while wearing skis, plus immediate proximity to Fieberbrunn and Kitzbühel ski areas (11×)

Luxuriously equipped apartments with high-end modern furnishings, sauna, multiple bathrooms with quality fixtures, underfloor heating throughout, well-stocked kitchens with Nespresso machines and all appliances, making guests feel at home (13×)

Stunning panoramic mountain views, particularly from Top 13-18 apartments with unobstructed Jakobskreuz and Loferer Steinberge vistas that guests describe as idyllic and magical (9×)

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5 more positive findings visible to members.

Watch-outs · 5 recorded

Severe silverfish infestation in kitchens, bathrooms, and bedrooms with guests reporting 3-9 daily sightings crawling over beds at night despite trap placement, creating hygiene concerns and sleep disturbances (2×)

Poor apartment cleanliness upon arrival including visible dust and dirt under beds, behind nightstands, in kitchen nooks, and on fresh linens, inconsistent with premium pricing and cleanliness expectations (2×)

Unethical billing practices with owners contacting guests days after checkout claiming damage (broken ovens, etc.) and threatening complaints/publication while demanding €2000+ payments for alleged pre-existing damage (2×)

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2 more watch-outs are visible to members.

Parking note. Comfortable — Multiple reviews praise covered parking spaces, though one notes they are separated by a corridor rather than adjacent.

What guests report

View

Top 13-18 have unobstructed panoramic views of Jakobskreuz and Loferer Steinberge mountains; Top 6 offers elevated views with long evening sun exposure; some lower-numbered units have partial mountain views

Bed & mattress

Not explicitly described; implied quality through high-end furnishings praise

Bathroom & water

Multiple bathrooms per apartment with quality fixtures and hot water; sauna with shower areas highly praised

Wi-Fi

Free WiFi mentioned as included

Breakfast

Brötchenservice (breadroll delivery) runs punctually each morning

AC / heating

Underfloor heating throughout; no cooling/AC mentioned

Local knowledge

Book directly via chalet-buchensteinwand.at or alpina-holiday.at for discounts on rates

Pillerseecard included with stay allows almost all activities (hiking, attractions) to be done on foot

Request early check-in before arrival (staff accommodate same-day check-in if possible)

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Room intel

Extra charges guests were surprised by

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Character & facilities

Family facilities

Baby beds and high chairs provided
Ample play space for crawling and playing
Sauna for adults to relax after outdoor activities
Direct slope access for supervised children's skiing

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