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HotelShortlist rating
4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Kitzbühel

Kitzbühel Suites By Alps Resorts

★★★★
9.2
Booking score
4.9
Google rating
37
Total reviews
★★★★
Star rating
≈2024
Built / renovated
Engine scores ·Newness ≈2024 ·Location 4.9
Member rate
€—,———
Booking.com shows the public rate for the same room and dates
Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.
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Verdict

Is Kitzbühel Suites By Alps Resorts Worth It? The Honest Verdict

9.2/10 Booking.com4.9/5 Google40 reviews read4-star

As of 9 September 2026, 40 guest reviews give Kitzbühel Suites By Alps Resorts 9.2/10 on Booking.com and 4.9/5 on Google.

Most-repeated praise: Exceptionally high-quality furnishings and modern design throughout apartments that feel brand-new with premium finishes, creating an upscale yet comfortable home-away-from-home atmosphere 12 reviews.

Complaints

What Do Guests Complain About at Kitzbühel Suites By Alps Resorts?

  • Inconsistent service quality with limited reception availability—no staff present to welcome guests upon arrival or assist with orientation and guest card distribution
  • Kitchen layout is cramped and poorly designed with insufficient counter space and workspace for meal preparation
  • Outdoor seating and dining areas undersized relative to apartment quality, with inadequate number of chairs and small table unsuitable for family use
What guests praise

Kitzbühel Suites By Alps Resorts Reviews — What Guests Actually Say vs the Marketing

Kitzbühel Suites By Alps Resorts sells itself as a 4-star hotel. What guests repeat most:

  • Exceptionally high-quality furnishings and modern design throughout apartments that feel brand-new with premium finishes, creating an upscale yet comfortable home-away-from-home atmosphere 12 reviews
  • Outstanding reception staff who are remarkably friendly, helpful, and genuinely attentive to guest requests—staff members Magdalena, Carolin, and Sabrina specifically praised for going above and beyond 11 reviews
  • Ideal family-friendly location with playground, public outdoor pool, and tennis courts within immediate walking distance, plus free guest card transportation to attractions 9 reviews
Method

How HotelShortlist Researched Kitzbühel Suites By Alps Resorts

We read 40 public guest reviews of Kitzbühel Suites By Alps Resorts, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-09. If you represent Kitzbühel Suites By Alps Resorts and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptionally high-quality furnishings and modern design throughout apartments that feel brand-new with premium finishes, creating an upscale yet comfortable home-away-from-home atmosphere (12×)
Outstanding reception staff who are remarkably friendly, helpful, and genuinely attentive to guest requests—staff members Magdalena, Carolin, and Sabrina specifically praised for going above and beyond (11×)
Ideal family-friendly location with playground, public outdoor pool, and tennis courts within immediate walking distance, plus free guest card transportation to attractions (9×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in (8×)
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Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Memb(8×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this fin(10×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full M(9×)
5 more positive findings visible to members.

Watch-outs · 7 recorded

Inconsistent service quality with limited reception availability—no staff present to welcome guests upon arrival or assist with orientation and guest card distribution (1×)
Kitchen layout is cramped and poorly designed with insufficient counter space and workspace for meal preparation (1×)
Outdoor seating and dining areas undersized relative to apartment quality, with inadequate number of chairs and small table unsuitable for family use (1×)
Members see this finding in full Members see this finding in full Members see this (1×)
Members see this finding in full Members see this finding in full Members see this finding (1×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see (1×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding i (1×)
4 more watch-outs are visible to members.
Parking note. Comfortable — Multiple guests praise the spacious underground garage (Tiefgarage) and secure bike storage with charging facilities.

What guests report

View
South-facing rooms offer best views of Kitzbühler Horn, Hahnenkamm, and Wilde Kaiser; penthouse units have panoramic vistas
Bed & mattress
Guests praise comfortable, good quality beds as part of premium furnishings
Bathroom & water
No specific complaints about water pressure or hot water; described as modern and clean
Breakfast
Fresh pastry pre-order service available at reception, reasonably priced and highly praised; café nearby (Cafe Liebeoll) for full breakfast options
AC / heating
No air conditioning mentioned; heating system adequate for winter use, though not highlighted as feature

Local knowledge

Order fresh pastries the night before at reception for morning delivery—delicious and reasonably priced
Use your guest card (Gästekarte) for free public transport to nearby towns and ski lifts—saves significant money
Request sauna activation at reception beforehand; they'll turn it on for you to warm up after skiing or hiking
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Members see this finding in full Members see this finding in full Members see this finding in full
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Members see this finding in full Members see this finding in full Members see this finding in full Members
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Room intel

Extra charges guests were surprised by
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Character & facilities

Design & character 3% of reviews mention design
  • Modern design aesthetic consistently mentioned as appealing
  • Contemporary furnishings with emphasis on quality materials
Gym & fitness Basic
  • Wellness area with two saunas available for use
  • No dedicated gym or fitness equipment mentioned by guests
Family facilities
  • Playground directly adjacent to property
  • Public outdoor swimming pool (Freibad) 50 meters away
  • Tennis courts within walking distance
  • Spacious apartments with gardens suitable for children
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Questions about Kitzbühel Suites By Alps Resorts

How is Kitzbühel Suites By Alps Resorts rated?
Kitzbühel Suites By Alps Resorts scores 9.2/10 on Booking.com and 4.9/5 on Google.
How many guest reviews were analysed for Kitzbühel Suites By Alps Resorts?
HotelShortlist analysed 40 guest reviews for Kitzbühel Suites By Alps Resorts to build this verified profile.
Is Kitzbühel Suites By Alps Resorts a 4-star hotel?
Yes — Kitzbühel Suites By Alps Resorts is a 4-star property in Kitzbühel.
What do guests love about Kitzbühel Suites By Alps Resorts?
The most-mentioned positive in guest reviews: Exceptionally high-quality furnishings and modern design throughout apartments that feel brand-new with premium finishes, creating an upscale yet comfortable home-away-from-home atmosphere
How do I get the member rate?
HotelShortlist is a private members’ club. Ask for an introduction and, once admitted, member rates are unlocked on every verified hotel.

How Kitzbühel Suites By Alps Resorts Compares to Other Kitzbühel Hotels

Kitzbühel Suites By Alps Resorts: Booking.com 9.2/10, 4-star. Other researched hotels in Kitzbühel:

See all verified hotels in Kitzbühel →

Review data verified & refreshed 2026-09-09.