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Pest reports found in reviews
Palanga, Klaipėda
Hotel Rėja a member of Design Hotels
★★★★
Žveju St. 21 Teatro St. 1
Engine scores
·Newness ≈2025
·Location 4.7
Member rate
€—,———
Booking.com shows the public rate for the same room and dates
Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.
Verdict
Is Hotel Rėja a member of Design Hotels Worth It? The Honest Verdict
9.3/10 Booking.com4.7/5 Google103 reviews read4-star
As of 21 August 2026, 103 guest reviews give Hotel Rėja a member of Design Hotels 9.3/10 on Booking.com and 4.7/5 on Google.
Most-repeated praise: Exceptional staff warmth and attentiveness, with multiple reviews praising specific named employees (Evelina, Greta, Živilė) for going above and beyond with personal service and cultural knowledge. 12 reviews.
Pest check
Bed Bugs and Pest Reports at Hotel Rėja a member of Design Hotels — What 103 Reviews Say
1 of the 103 guest reviews we read for Hotel Rėja a member of Design Hotels mentions cockroaches, mice or other insects. The reviews are dated May 2026. These are guest reports, not inspection results. Members see the verbatim quotes.
Complaints
Noise and Room Complaints at Hotel Rėja a member of Design Hotels: Which Rooms to Avoid
- Non-functional air conditioning in rooms during warm weather causes unbearable heat (80°F+) with no ability to open windows safely due to missing screens, trapping guests unable to sleep. 2 reviews
- Overbooking and last-minute cancellation of confirmed reservations by management prioritizing higher-paying guests, leaving booked customers stranded without accommodation just hours before check-in.
- Excessive noise pollution from nearby venues until late night (midnight+) makes rooms unsuitable for sleep regardless of earplugs, suggesting inadequate soundproofing or unfortunate location timing.
Rooms to avoid
- Street-facing rooms during city events/weekend nights experience noise from venues until midnight+
What guests praise
Hotel Rėja a member of Design Hotels Reviews — What Guests Actually Say vs the Marketing
Hotel Rėja a member of Design Hotels sells itself as a 4-star hotel. What guests repeat most:
- Exceptional staff warmth and attentiveness, with multiple reviews praising specific named employees (Evelina, Greta, Živilė) for going above and beyond with personal service and cultural knowledge. 12 reviews
- Breakfast is a highlight featuring fresh, artfully presented Lithuanian specialties (dark rye bread, smoked salmon, pickled mushrooms, cottage cheese) with both buffet and hot-order options, worth €20 price point. 18 reviews
- Beautifully designed boutique hotel with modern, stylish interiors, newly renovated rooms, and aesthetic sophistication that guests compare favorably to Nordic/Iceland quality standards. 15 reviews
Method
How HotelShortlist Researched Hotel Rėja a member of Design Hotels
We read 103 public guest reviews of Hotel Rėja a member of Design Hotels, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-08-21. If you represent Hotel Rėja a member of Design Hotels and believe something here is wrong, write to members@hotelshortlist.com and we will review it.
What guests love
Exceptional staff warmth and attentiveness, with multiple reviews praising specific named employees (Evelina, Greta, Živilė) for going above and beyond with personal service and cultural knowledge. (12×)
Breakfast is a highlight featuring fresh, artfully presented Lithuanian specialties (dark rye bread, smoked salmon, pickled mushrooms, cottage cheese) with both buffet and hot-order options, worth €20 price point. (18×)
Beautifully designed boutique hotel with modern, stylish interiors, newly renovated rooms, and aesthetic sophistication that guests compare favorably to Nordic/Iceland quality standards. (15×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Me(11×)
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5 more positive findings visible to members.
Watch-outs · 4 recorded
Non-functional air conditioning in rooms during warm weather causes unbearable heat (80°F+) with no ability to open windows safely due to missing screens, trapping guests unable to sleep. (2×)
Overbooking and last-minute cancellation of confirmed reservations by management prioritizing higher-paying guests, leaving booked customers stranded without accommodation just hours before check-in. (1×)
Excessive noise pollution from nearby venues until late night (midnight+) makes rooms unsuitable for sleep regardless of earplugs, suggesting inadequate soundproofing or unfortunate location timing. (1×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see th
(1×)
1 more watch-outs are visible to members.
Parking note. Adequate — External guarded parking available at €10-20/night; some reviews note no on-site parking but nearby options exist.
Review history 103 dated reviews · 2025-03 → 2026-08
Monthly average (1–5)Pest mentionSmoothed trend
Review counts: 103 Google
What the trend suggests
Possible decline2026-02 – 2026-0575% confidence
Four consecutive months of falling ratings from February 2026 onwards: 2026-02 (3.63), 2026-03 (0, no reviews), 2026-04 (5.0, recovery), 2026-05 (3.75). The March zero-review month and subsequent May drop to 3.75 suggest a operational disruption. Q1 2026 snippets show first negative reviews citing extra fees and hospitality concerns (1★), while Q2 2026 introduces new complaints about air conditioning failure and overbooking (1★ reviews). This pattern is consistent with a service quality decline during early 2026.
Emerging issue2026-02 – 2026-0580% confidence
Climate control and booking practice complaints emerge in 2026-Q1/Q2 and are absent from all prior periods (2025-Q1 through 2025-Q4). 2026-Q1 introduces critique of 'extra fees at every opportunity' and poor hospitality. 2026-Q2 adds specific AC failure complaints ('room is 80 degrees and the air conditioning doesn't work') and a 1★ overbooking complaint in 2026-Q3 ('apmokėtą rezervaciją keičia' – paid reservation changed last-minute). These issues do not appear in the strong 2025 review corpus, suggesting emergence of operational problems in early 2026.
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What guests report
Bed & mattress
Comfortable, modern rooms newly renovated with quality furnishings
Bathroom & water
Well-appointed with quality toiletries and amenities provided
Wi-Fi
Fast and reliable
Breakfast
Exceptional quality with Lithuanian specialties, fresh ingredients, hot service options, worth €20 or pre-book at €10
AC / heating
Unreliable; multiple reports of non-functional cooling during warm weather, unable to open windows safely
Hotel team
Hotelier / Brand&Communication
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Local knowledge
Pre-book breakfast for €10 online to avoid €20 on-site surcharge; same quality either way.
Request room away from street side if noise-sensitive; old town location means potential traffic/event noise.
Mention special occasions (birthdays, anniversaries, weddings) at check-in; staff arranges personalized surprises like handwritten cards and cakes.
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Room intel
Noisy rooms to avoid
- Street-facing rooms during city events/weekend nights experience noise from venues until midnight+
Extra charges guests were surprised by
- Members see this finding in full Members see this finding in full Members see this finding in full Member
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Character & facilities
Design & character 6% of reviews mention design
- Described as 'Design Hotels' member with boutique aesthetic and stylish modern interiors
- Renovated to high-end standard with sophisticated, contemporary architecture praised for sophistication
- Art-forward interior design with aesthetic attention creating upscale, memorable environment
Rooms & categories
1 room type
15 photosBEST VALUE
Junior Suite
Junior Suite, King Bed
HeatingHeated floorDigital TV servicePremium beddingElectric kettleWindow screens
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