How is 1891 Garni Hotel rated?

1891 Garni Hotel scores 9.0/10 on Booking.com and 4.6/5 on Google.

How many guest reviews were analysed for 1891 Garni Hotel?

HotelShortlist analysed 500 guest reviews for 1891 Garni Hotel to build this verified profile.

Is 1891 Garni Hotel a 4-star hotel?

Yes — 1891 Garni Hotel is a 4-star property in Kraków.

How do I get the member rate?

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HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Kraków

1891 Garni Hotel

Name: 1891 Garni Hotel
Address: Kraków

★★★★

9.0

Booking score

4.6

Google rating

1,059

Total reviews

★★★★

Star rating

Highest floor guests reported

Noise mentions

Engine scores ·Location 4.6

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is 1891 Garni Hotel Worth It? The Honest Verdict

9.0/10 Booking.com4.6/5 Google500 reviews read4-star

As of 8 October 2026, 500 guest reviews give 1891 Garni Hotel 9.0/10 on Booking.com and 4.6/5 on Google.

Most-repeated praise: Impeccable cleanliness and modern, well-maintained facilities throughout the hotel, with housekeeping attending to rooms daily and the entire property feeling spotless. 142 reviews.

Complaints

Noise and Room Complaints at 1891 Garni Hotel: Which Rooms to Avoid

Bathroom LED lighting system cannot be turned off, remains bright throughout the night, causes light bleed under door frames disrupting sleep for guests. 18 reviews
Staff inconsistency and poor training: receptionists rude, unwelcoming, dismissive of guest requests, and slow to respond to complaints or problems. 16 reviews
Mattresses are uncomfortably firm or soft, pillows lack neck support and are of poor quality, resulting in poor sleep quality despite spacious rooms. 14 reviews

Rooms to avoid

Street-facing rooms (tram and traffic noise)
Rooms near stairwell and housekeeping storage
Top floor (6th floor) experiences noise transmission from upper areas
Rooms near restaurant and bar

What guests praise

1891 Garni Hotel Reviews — What Guests Actually Say vs the Marketing

1891 Garni Hotel sells itself as a 4-star hotel. What guests repeat most:

Impeccable cleanliness and modern, well-maintained facilities throughout the hotel, with housekeeping attending to rooms daily and the entire property feeling spotless. 142 reviews
Perfect location in the heart of Kazimierz (Jewish Quarter), within walking distance of Old Town, restaurants, bars, and major attractions like Wawel Castle. 156 reviews
Exceptionally friendly, helpful, and professional staff who go above and beyond to assist guests, accommodate special requests, and provide genuine hospitality. 98 reviews

Room requests

Which Room Should You Ask For at 1891 Garni Hotel?

Ask for

Rooms with courtyard views (interior-facing)
Rooms away from stairwell and housekeeping area

Method

How HotelShortlist Researched 1891 Garni Hotel

We read 500 public guest reviews of 1891 Garni Hotel, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-10-08. If you represent 1891 Garni Hotel and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Impeccable cleanliness and modern, well-maintained facilities throughout the hotel, with housekeeping attending to rooms daily and the entire property feeling spotless. (142×)

Perfect location in the heart of Kazimierz (Jewish Quarter), within walking distance of Old Town, restaurants, bars, and major attractions like Wawel Castle. (156×)

Exceptionally friendly, helpful, and professional staff who go above and beyond to assist guests, accommodate special requests, and provide genuine hospitality. (98×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Bathroom LED lighting system cannot be turned off, remains bright throughout the night, causes light bleed under door frames disrupting sleep for guests. (18×)

Staff inconsistency and poor training: receptionists rude, unwelcoming, dismissive of guest requests, and slow to respond to complaints or problems. (16×)

Mattresses are uncomfortably firm or soft, pillows lack neck support and are of poor quality, resulting in poor sleep quality despite spacious rooms. (14×)

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5 more watch-outs are visible to members.

Parking note. Problematic — Underground parking is tight and expensive (£30/$40 per night), requires pre-booking with limited capacity, poorly managed with reserved spaces frequently occupied.

What guests report

View

Courtyard-facing rooms quiet and peaceful; street-facing rooms experience tram noise; some interior-facing rooms have depressing concrete wall views

Bed & mattress

Large, comfortable beds in most rooms; mattresses range from too-firm to acceptable; pillows often lumpy with poor neck support

Bathroom & water

Spacious bathrooms with deep bathtubs; shower water temperature control problematic with dramatic swings; low water pressure; LED lights cannot be disabled

Wi-Fi

200 Mbps speed available and reliable

Breakfast

Extensive buffet with 6:30–10:30 am service; high quality with fresh baked goods, cooked Polish dishes, fruits, cereals; worth the price for most guests

AC / heating

Centrally controlled with mixed reviews; inconsistent temperature regulation; some rooms report excessive heat with poor AC responsiveness

Elevator

Available

Local knowledge

Request a courtyard-facing room for guaranteed quiet; street-side rooms may have tram noise despite claims.

Bring ear plugs or request a room far from the stairwell and housekeeping area; morning cleaning starts at 8:30am.

Pre-book underground parking immediately if driving; capacity is limited and spaces frequently double-booked.

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Room intel

Quiet rooms / wings

Rooms with courtyard views (interior-facing)
Rooms away from stairwell and housekeeping area

Noisy rooms to avoid

Street-facing rooms (tram and traffic noise)
Rooms near stairwell and housekeeping storage
Top floor (6th floor) experiences noise transmission from upper areas
Rooms near restaurant and bar

Extra charges guests were surprised by

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Character & facilities

Design & character 7% of reviews mention design

Modern, contemporary aesthetic with high ceilings and spacious layouts
Beautifully restored historic building in vibrant Kazimierz district
Semi-industrial design concept with mood lighting and wall-mounted digital controls

Gym & fitness Basic

Small room with minimal equipment
One malfunctioning machine left unrepaired
Limited cardio and weight options; described as underwhelming and token

Family facilities

Connecting rooms available for families
Baby essentials provided upon request
High chairs and breakfast accommodations for young children
Safe, quiet courtyard for children to move around

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