How is Ermine Suites rated?

Ermine Suites scores 9.6/10 on Booking.com and 4.8/5 on Google.

How many guest reviews were analysed for Ermine Suites?

HotelShortlist analysed 80 guest reviews for Ermine Suites to build this verified profile.

Is Ermine Suites a 4-star hotel?

Yes — Ermine Suites is a 4-star property in Kraków.

How do I get the member rate?

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Assessment visible · Rates members only

HotelShortlist rating

1.5/5

Not on the HotelShortlist: Noise complaints in 5% of guest reviews; Guests report hidden fees.

Kraków

Ermine Suites

Name: Ermine Suites
Address: Kraków

★★★★

9.6

Booking score

4.8

Google rating

Total reviews

★★★★

Star rating

Joanna

Owner

Highest floor guests reported

Noise mentions

Engine scores ·Location 4.8

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Ermine Suites Worth It? The Honest Verdict

9.6/10 Booking.com4.8/5 Google80 reviews read4-star

As of 8 October 2026, 80 guest reviews give Ermine Suites 9.6/10 on Booking.com and 4.8/5 on Google.

Most-repeated praise: Exceptional central Old Town location within walking distance of the main market square, restaurants, bars, and all major attractions 42 reviews.

Complaints

Noise and Room Complaints at Ermine Suites: Which Rooms to Avoid

Severe noise disturbance from construction and adjacent nightclub venues with thin walls allowing music and sound to penetrate units, making sleep difficult 3 reviews
Bait-and-switch room allocation where guests booked larger apartments received smaller units instead with inadequate resolution from management

Rooms to avoid

Ground floor apartments near adjacent nightclub venues experience significant noise on weekends
Street-facing rooms may hear weekend party noise from downstairs venues

What guests praise

Ermine Suites Reviews — What Guests Actually Say vs the Marketing

Ermine Suites sells itself as a 4-star hotel. What guests repeat most:

Exceptional central Old Town location within walking distance of the main market square, restaurants, bars, and all major attractions 42 reviews
Spacious, bright, modern apartments with multiple bedrooms and two full bathrooms ideal for families and groups 38 reviews
Impeccably clean with fresh smells, new condition, and daily housekeeping service including towel and sheet changes 35 reviews

Method

How HotelShortlist Researched Ermine Suites

We read 80 public guest reviews of Ermine Suites, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-10-08. If you represent Ermine Suites and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptional central Old Town location within walking distance of the main market square, restaurants, bars, and all major attractions (42×)

Spacious, bright, modern apartments with multiple bedrooms and two full bathrooms ideal for families and groups (38×)

Impeccably clean with fresh smells, new condition, and daily housekeeping service including towel and sheet changes (35×)

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5 more positive findings visible to members.

Watch-outs · 2 recorded

Severe noise disturbance from construction and adjacent nightclub venues with thin walls allowing music and sound to penetrate units, making sleep difficult (3×)

Bait-and-switch room allocation where guests booked larger apartments received smaller units instead with inadequate resolution from management (1×)

Parking note. Problematic — Multiple reviews indicate no convenient on-site parking; street parking nearby requires walking and paid daily rates (80 PLN/day mentioned).

What guests report

View

Upper rooms overlook Szczepański Square; ground floor less desirable due to noise from adjacent venues

Bed & mattress

Very comfortable beds with quality linens and abundant pillows praised consistently

Bathroom & water

Two full bathrooms in most units; hot water reliable; bidets present in some rooms; good water pressure

Wi-Fi

Free, fast, and reliable throughout the property

Breakfast

No traditional breakfast service, but complimentary fresh fruit, water, coffee, tea, and Nespresso capsules provided daily

AC / heating

Generally reliable with good cooling; some master bedrooms lack AC or have weak coverage

Elevator

Available

Local knowledge

Ask for Apartment 8 if traveling with family—it's larger with multiple bedrooms and two bathrooms, though it has stairs for luggage

Joanna (the manager) responds to messages within 5 minutes and can fix AC issues same-day; save her contact for emergencies

If sensitive to scent, request they go easy on cleaning products during turnover—some guests found fragrance overwhelming

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Room intel

Noisy rooms to avoid

Ground floor apartments near adjacent nightclub venues experience significant noise on weekends
Street-facing rooms may hear weekend party noise from downstairs venues

Extra charges guests were surprised by

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Character & facilities

Design & character 5% of reviews mention design

Beautifully decorated with thoughtful aesthetic touches
Modern styling with high ceilings and tasteful furnishings
Atmospheric rooms with views of Szczepański Square

Family facilities

Small welcome amenities kit for children with drawing supplies and bubbles
Gift items and toys left for kids on arrival
Large family-sized apartments with multiple bedrooms and separate living areas for privacy
Spacious layout allowing children their own sleeping and relaxation spaces

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