How many guest reviews were analysed for Dom Pedro Lisboa Hotel a member of Radisson Individuals?

HotelShortlist analysed 500 guest reviews for Dom Pedro Lisboa Hotel a member of Radisson Individuals to build this verified profile.

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4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Lisbon

Dom Pedro Lisboa Hotel a member of Radisson Individuals

Name: Dom Pedro Lisboa Hotel a member of Radisson Individuals
Address: Lisbon

★★★★★

9.0

Booking score

4.5

Google rating

2,849

Total reviews

★★★★★

Star rating

≈2013

Built / renovated

18+

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2013 ·Location 4.5

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Dom Pedro Lisboa Hotel a member of Radisson Individuals Worth It? The Honest Verdict

9.0/10 Booking.com4.5/5 Google500 reviews read5-star

As of 13 October 2026, 500 guest reviews give Dom Pedro Lisboa Hotel a member of Radisson Individuals 9.0/10 on Booking.com and 4.5/5 on Google.

Most-repeated praise: Exceptionally friendly, professional, and attentive staff across all departments who consistently go above and beyond—from front desk to housekeeping to restaurant servers—making guests feel genuinely welcome and remembered. 127 reviews.

Complaints

Noise and Room Complaints at Dom Pedro Lisboa Hotel a member of Radisson Individuals: Which Rooms to Avoid

Severely outdated and aging infrastructure throughout the hotel—furniture, carpets, walls, bathroom fixtures, and electrical outlets—that clashes starkly with the 5-star rating and justifies downgrading expectations to 3-4 stars. 31 reviews
Chronic air conditioning failures during warm weather or heating disabled in winter, leaving rooms unbearably hot or cold with no functional temperature control, severely compromising sleep quality. 19 reviews
Problematic hidden fees and opaque billing practices including surprise €1 charges per Nespresso capsule, €8-10 room service charges for basic items (spoons, glasses, water), city tax deductions, and unexplained deposit charges that remain unreturned. 17 reviews

Rooms to avoid

5th floor near air conditioning machines (room 5, noted as extremely loud)
Lower floors and street-facing rooms affected by tram and traffic noise
11th floor reported as loud with highway traffic noise despite upper floor location

What guests praise

Dom Pedro Lisboa Hotel a member of Radisson Individuals Reviews — What Guests Actually Say vs the Marketing

Dom Pedro Lisboa Hotel a member of Radisson Individuals sells itself as a 5-star hotel. What guests repeat most:

Exceptionally friendly, professional, and attentive staff across all departments who consistently go above and beyond—from front desk to housekeeping to restaurant servers—making guests feel genuinely welcome and remembered. 127 reviews
Expansive, immaculate breakfast buffet with abundant fresh fruits, vegetables, pastries, proteins, and beverages that caters to diverse dietary preferences and sets a strong tone for the day. 89 reviews
Spacious, comfortable rooms with high ceilings and elegant classical decor featuring marble bathrooms, quality bedding, and premium toiletries that provide a luxurious, home-like atmosphere. 84 reviews

Room requests

Which Room Should You Ask For at Dom Pedro Lisboa Hotel a member of Radisson Individuals?

Ask for

Higher floors (16th floor and above) reported as quieter by some guests
Rooms away from street side and highway (specific room numbers not consistently mentioned)

Method

How HotelShortlist Researched Dom Pedro Lisboa Hotel a member of Radisson Individuals

We read 500 public guest reviews of Dom Pedro Lisboa Hotel a member of Radisson Individuals, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-10-13. If you represent Dom Pedro Lisboa Hotel a member of Radisson Individuals and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptionally friendly, professional, and attentive staff across all departments who consistently go above and beyond—from front desk to housekeeping to restaurant servers—making guests feel genuinely welcome and remembered. (127×)

Expansive, immaculate breakfast buffet with abundant fresh fruits, vegetables, pastries, proteins, and beverages that caters to diverse dietary preferences and sets a strong tone for the day. (89×)

Spacious, comfortable rooms with high ceilings and elegant classical decor featuring marble bathrooms, quality bedding, and premium toiletries that provide a luxurious, home-like atmosphere. (84×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Severely outdated and aging infrastructure throughout the hotel—furniture, carpets, walls, bathroom fixtures, and electrical outlets—that clashes starkly with the 5-star rating and justifies downgrading expectations to 3-4 stars. (31×)

Chronic air conditioning failures during warm weather or heating disabled in winter, leaving rooms unbearably hot or cold with no functional temperature control, severely compromising sleep quality. (19×)

Problematic hidden fees and opaque billing practices including surprise €1 charges per Nespresso capsule, €8-10 room service charges for basic items (spoons, glasses, water), city tax deductions, and unexplained deposit charges that remain unreturned. (17×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see (13×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding (11×)

5 more watch-outs are visible to members.

Parking note. Adequate — Private valet parking available for €12-17 per day; guests mention it is convenient and easy, though not free.

What guests report

View

Rooms on 10th floor and higher offer stunning panoramic views of Lisbon, the Tagus River, and surrounding hills; lower floors and road-facing rooms have limited or unobstructed views; 19th floor VIP lounge has exceptional views.

Bed & mattress

Generally comfortable and large (queen/king size), though mattresses are old, thin, and may consist of two single beds pushed together; some guests report sagging and age-related discomfort.

Bathroom & water

Marble bathrooms are spacious and well-appointed with good shower facilities; water pressure adequate; hot water reliable; slippery bathtub floor poses safety hazard when wet.

Wi-Fi

Generally free and available; speed unreliable and slow, particularly for video calls; frequent disconnection issues; guests on latest iOS may have connectivity problems.

Breakfast

Excellent quality and worth it—abundant buffet with fresh fruits, vegetables, pastries, breads, cheeses, proteins, and beverages; however, hot food often cold by 8:30 AM and coffee notoriously poor quality.

AC / heating

Highly unreliable; frequently malfunctions during warm weather; hotel disables AC during winter months (October-March) with no alternative heating, leaving rooms unbearably cold; temperature control is weak and non-adjustable in many rooms.

Elevator

Available

Local knowledge

Book a room on the 10th floor or higher for stunning panoramic views of Lisbon and the Tagus River; lower floors have limited or road-facing views.

Use tram 24 directly outside the hotel to reach downtown and Barrio Alto for €1.50; much cheaper than taxis (€5-7) and avoids the steep uphill walk.

The spa staff are exceptional; book a massage at least one day in advance and arrive early to enjoy the quiet pool before it gets crowded with families during 10 AM-5 PM children's hours.

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Room intel

Quiet rooms / wings

Higher floors (16th floor and above) reported as quieter by some guests
Rooms away from street side and highway (specific room numbers not consistently mentioned)

Noisy rooms to avoid

5th floor near air conditioning machines (room 5, noted as extremely loud)
Lower floors and street-facing rooms affected by tram and traffic noise
11th floor reported as loud with highway traffic noise despite upper floor location

Extra charges guests were surprised by

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Character & facilities

Design & character 1% of reviews mention design

Classical and ornate decor with fake gold, fake paintings, and baroque styling reminiscent of 1950s Portuguese luxury
Dark wood tones and inlays throughout; grand lobby entrance
Old-fashioned elegance and authentic character rather than modern minimalist design

Gym & fitness Basic

Only 3 treadmills and one bodybuilding machine; extremely small
No free weights or proper cardio equipment despite 5-star rating
Functional but token fitness corner, adequate only for light workouts

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