How is Figueira by The Beautique Hotels & SPA rated?

Figueira by The Beautique Hotels & SPA scores 10.0/10 on Booking.com and 4.4/5 on Google.

How many guest reviews were analysed for Figueira by The Beautique Hotels & SPA?

HotelShortlist analysed 500 guest reviews for Figueira by The Beautique Hotels & SPA to build this verified profile.

Is Figueira by The Beautique Hotels & SPA a 4-star hotel?

Yes — Figueira by The Beautique Hotels & SPA is a 4-star property in Lisbon.

How do I get the member rate?

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HotelShortlist rating

1.5/5

Not on the HotelShortlist: Noise complaints in 6% of guest reviews; Guests report hidden fees.

Lisbon

Figueira by The Beautique Hotels & SPA

Name: Figueira by The Beautique Hotels & SPA
Address: Lisbon

★★★★

10.0

Booking score

4.4

Google rating

1,010

Total reviews

★★★★

Star rating

≈2013

Built / renovated

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2013 ·Location 4.4

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Figueira by The Beautique Hotels & SPA Worth It? The Honest Verdict

10.0/10 Booking.com4.4/5 Google500 reviews read4-star

As of 6 October 2026, 500 guest reviews give Figueira by The Beautique Hotels & SPA 10.0/10 on Booking.com and 4.4/5 on Google.

Most-repeated praise: Prime central location in Praça da Figueira with walking distance to all major Lisbon attractions, restaurants, shops, and immediate metro/tram/bus access 187 reviews.

Complaints

Noise and Room Complaints at Figueira by The Beautique Hotels & SPA: Which Rooms to Avoid

Chronic air conditioning failures—AC broken for multiple days, rooms reaching 30-31°C, central control locked with no guest thermostat, unresponsive maintenance despite repeated requests 19 reviews
Severe bathroom design flaws—showers flood floor instantly due to poor drainage, water sprays everywhere, broken shower heads/wands, faulty toilet seats, clogged drains, and sewage odors 16 reviews
Poor soundproofing allowing constant street noise, tram sounds starting 5am, conversation/bathroom sounds between rooms, and external construction work disrupting sleep 28 reviews

Rooms to avoid

Ground/lower floors directly facing Praça da Figueira
Square-view rooms experience tram noise from 5am
Rooms adjacent to elevator shafts

What guests praise

Figueira by The Beautique Hotels & SPA Reviews — What Guests Actually Say vs the Marketing

Figueira by The Beautique Hotels & SPA sells itself as a 4-star hotel. What guests repeat most:

Prime central location in Praça da Figueira with walking distance to all major Lisbon attractions, restaurants, shops, and immediate metro/tram/bus access 187 reviews
Exceptionally warm, professional, and attentive front desk staff who consistently go above and beyond with special touches like birthday cakes, room upgrades, WhatsApp support, and personalized city recommendations 142 reviews
Unique artistic fig-tree-inspired interior design with natural wood, green textiles, modern furnishings, and abstract wavy architectural details creating immersive and memorable aesthetic 89 reviews

Room requests

Which Room Should You Ask For at Figueira by The Beautique Hotels & SPA?

Ask for

Upper floors away from square reduce tram noise
Interior side rooms quieter than plaza-facing

Method

How HotelShortlist Researched Figueira by The Beautique Hotels & SPA

We read 500 public guest reviews of Figueira by The Beautique Hotels & SPA, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-10-06. If you represent Figueira by The Beautique Hotels & SPA and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Prime central location in Praça da Figueira with walking distance to all major Lisbon attractions, restaurants, shops, and immediate metro/tram/bus access (187×)

Exceptionally warm, professional, and attentive front desk staff who consistently go above and beyond with special touches like birthday cakes, room upgrades, WhatsApp support, and personalized city recommendations (142×)

Unique artistic fig-tree-inspired interior design with natural wood, green textiles, modern furnishings, and abstract wavy architectural details creating immersive and memorable aesthetic (89×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Chronic air conditioning failures—AC broken for multiple days, rooms reaching 30-31°C, central control locked with no guest thermostat, unresponsive maintenance despite repeated requests (19×)

Severe bathroom design flaws—showers flood floor instantly due to poor drainage, water sprays everywhere, broken shower heads/wands, faulty toilet seats, clogged drains, and sewage odors (16×)

Poor soundproofing allowing constant street noise, tram sounds starting 5am, conversation/bathroom sounds between rooms, and external construction work disrupting sleep (28×)

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5 more watch-outs are visible to members.

Parking note. Adequate — Hotel has agreement with Parking Praça da Figueira across street offering discounted rates; no on-site garage but convenient nearby option.

What guests report

View

Rooms facing Praça da Figueira have exceptional square and castle views; side-street rooms inferior; higher floors generally better

Bed & mattress

Mattresses very comfortable with quality pillows but awkwardly elevated platforms positioned against mirrors, difficult for two people to navigate, some soft/deep

Bathroom & water

L'Occitane toiletries and decent water pressure but shower design fundamentally flawed—floods floor, water escapes curtain, poor drainage; hot water generally reliable

Wi-Fi

Slow speed (11 Mbps reported), occasional outages lasting multiple days without alternative offered, connectivity issues with RFID key cards

Breakfast

Quality buffet with fresh fruit, hot prepared items, and good pastries; worth paying extra; however breakfast staff often dismissive and unhappy-looking

AC / heating

Unreliable central control with no room thermostat—frequent failures, inadequate cooling, high noise from malfunctioning units, staff cannot adjust on guest request

Elevator

Unreliable

Local knowledge

Request a room NOT facing the square if you're a light sleeper—tram noise starts around 5am and street sounds are relentless despite double-pane claims

Ask for early check-in at reception even if standard check-in is 2pm; staff will attempt to accommodate if a room is ready

Don't rely on central AC control—request a portable unit upfront if you prefer cooler temperatures; rooms run warm and thermostat is locked

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Room intel

Quiet rooms / wings

Upper floors away from square reduce tram noise
Interior side rooms quieter than plaza-facing

Noisy rooms to avoid

Ground/lower floors directly facing Praça da Figueira
Square-view rooms experience tram noise from 5am
Rooms adjacent to elevator shafts

Extra charges guests were surprised by

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Character & facilities

Design & character 18% of reviews mention design

Fig-tree interior concept with natural wood and green textiles throughout
Abstract wavy walls and architectural elements creating artistic atmosphere
Modern boutique hotel aesthetic described as sophisticated, elegant, and immersive

Gym & fitness Basic

Small room with very limited equipment—barely more than 2-3 machines
Disproportionate space given to bathroom/facilities relative to actual fitness area
Adequate for brief stays but guests recommend exploring Lisbon instead

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