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HotelShortlist rating
4.5/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Lofer

Der Steinerwirt hangout & hotel

★★★★
9.5
Booking score
4.8
Google rating
421
Total reviews
★★★★
Star rating
≈2012
Built / renovated
Lisa
Owner
2+
Highest floor guests reported
Engine scores ·Newness ≈2012 ·Location 4.8
Member rate
€—,———
Booking.com shows the public rate for the same room and dates
Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.
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Verdict

Is Der Steinerwirt hangout & hotel Worth It? The Honest Verdict

9.5/10 Booking.com4.8/5 Google424 reviews read4-star

As of 28 September 2026, 424 guest reviews give Der Steinerwirt hangout & hotel 9.5/10 on Booking.com and 4.8/5 on Google.

Most-repeated praise: Exceptionally warm, attentive, and genuinely caring staff who treat guests like friends; owners Lisa and Julia personally engage with visitors and remember details about their preferences and stories 185 reviews.

Complaints

Noise and Room Complaints at Der Steinerwirt hangout & hotel: Which Rooms to Avoid

  • Food poisoning incident: guests experienced severe stomach ache and diarrhea after dinner including smash burger, chicken wings, and Mexican appetizers; family of three became ill during a skiing holiday
  • Repeated billing errors where charges from other tables were incorrectly added to the guest's bill; mistakes occurred multiple times during the same visit requiring corrections
  • Reservation cancelled with minimal notice due to hotel's administrative error; guest was offered only a corner table after waiting two months for their Christmas Eve reservation
Rooms to avoid
  • Rooms facing the terrace may experience music/noise from Friday Tapas events and terrace speakers
What guests praise

Der Steinerwirt hangout & hotel Reviews — What Guests Actually Say vs the Marketing

Der Steinerwirt hangout & hotel sells itself as a 4-star hotel. What guests repeat most:

  • Exceptionally warm, attentive, and genuinely caring staff who treat guests like friends; owners Lisa and Julia personally engage with visitors and remember details about their preferences and stories 185 reviews
  • Outstanding multi-course breakfast featuring an extensive buffet plus à la carte orders (Toast à la Lisa, pancakes, Mexican toast, Rührei) prepared fresh to order with unlimited prosecco and specialty coffees 167 reviews
  • Beautifully renovated historic building that seamlessly blends traditional Alpine charm with modern, stylish Bohemian design; every detail thoughtfully curated from furniture to artwork to lighting 156 reviews
Room requests

Which Room Should You Ask For at Der Steinerwirt hangout & hotel?

Ask for
  • Rooms in the original Altbau (old building) wing described as quieter and more charming
  • Rooms away from the terrace/street side likely quieter (though not explicitly named)
Method

How HotelShortlist Researched Der Steinerwirt hangout & hotel

We read 424 public guest reviews of Der Steinerwirt hangout & hotel, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-28. If you represent Der Steinerwirt hangout & hotel and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptionally warm, attentive, and genuinely caring staff who treat guests like friends; owners Lisa and Julia personally engage with visitors and remember details about their preferences and stories (185×)
Outstanding multi-course breakfast featuring an extensive buffet plus à la carte orders (Toast à la Lisa, pancakes, Mexican toast, Rührei) prepared fresh to order with unlimited prosecco and specialty coffees (167×)
Beautifully renovated historic building that seamlessly blends traditional Alpine charm with modern, stylish Bohemian design; every detail thoughtfully curated from furniture to artwork to lighting (156×)
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5 more positive findings visible to members.

Watch-outs · 8 recorded

Food poisoning incident: guests experienced severe stomach ache and diarrhea after dinner including smash burger, chicken wings, and Mexican appetizers; family of three became ill during a skiing holiday (1×)
Repeated billing errors where charges from other tables were incorrectly added to the guest's bill; mistakes occurred multiple times during the same visit requiring corrections (1×)
Reservation cancelled with minimal notice due to hotel's administrative error; guest was offered only a corner table after waiting two months for their Christmas Eve reservation (1×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Member (1×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members s (1×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members s (1×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this fin (2×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Member (1×)
5 more watch-outs are visible to members.
Parking note. Comfortable — Multiple guests mention a large parking lot directly behind the hotel with E-charging stations, no complaints about parking availability or difficulty.

What guests report

View
Rooftop terrace and upper-floor rooms feature panoramic mountain views of Loferer and Leoganger mountains; terrace with direct sightlines to Alpine peaks
Bed & mattress
Consistently praised as extremely comfortable with high-quality, supportive mattresses; guests report excellent sleep quality
Bathroom & water
Modern bathrooms with spacious walk-in showers suitable for family/group use; hot water reliable; some rooms feature whirlpool tubs on private terraces
Wi-Fi
Functional and available throughout hotel; no specific complaints about speed or connectivity mentioned
Breakfast
Exceptional buffet-style breakfast with fresh products, meats, cheeses, breads; à la carte prepared-to-order options available; unlimited prosecco and premium coffee service; all-day breakfast available; worth the cost
AC / heating
Not mentioned; hotel appears to rely on natural Alpine cooling and heating systems suitable to region

Local knowledge

Book the Stoana 4 Friends room with private whirlpool on the terrace for an unforgettable experience; available until 23:00
Reserve a private sauna slot in advance—it's bookable for exclusive use and includes an outdoor ice-bath area
Attend the Friday Tapas Fiesta evening (La Fiesta Stoana) for the best value and a DJ; advance reservation strongly recommended
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Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding
Members see this finding in full Members see this finding in full Members see this finding in full Members see this findi
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Room intel

Quiet rooms / wings
  • Rooms in the original Altbau (old building) wing described as quieter and more charming
  • Rooms away from the terrace/street side likely quieter (though not explicitly named)
Noisy rooms to avoid
  • Rooms facing the terrace may experience music/noise from Friday Tapas events and terrace speakers
Extra charges guests were surprised by
  • Members see this finding in full Members see this finding in full Members see this fi
  • Members see this finding in full Members see this finding in full Members s
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Character & facilities

Design & character 21% of reviews mention design
  • Bohemian-modern fusion: traditional Alpine architecture with contemporary furnishings, hanging chairs, Fatboy lounges
  • Thoughtfully curated vintage and designer elements throughout; described as 'design hotel' with Instagram-worthy aesthetics
  • Seamless blend of rustic old building charm with sleek modern amenities; warm color palettes and artistic details in every room
Family facilities
  • Large comfortable rooms suitable for families with children
  • Breakfast menu with child-friendly options and portions
  • Rooftop terrace with hanging chairs and swings for play areas
  • Staff described as extremely accommodating to families with young children and infants
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Questions about Der Steinerwirt hangout & hotel

How is Der Steinerwirt hangout & hotel rated?
Der Steinerwirt hangout & hotel scores 9.5/10 on Booking.com and 4.8/5 on Google.
How many guest reviews were analysed for Der Steinerwirt hangout & hotel?
HotelShortlist analysed 424 guest reviews for Der Steinerwirt hangout & hotel to build this verified profile.
Is Der Steinerwirt hangout & hotel a 4-star hotel?
Yes — Der Steinerwirt hangout & hotel is a 4-star property in Lofer.
What do guests love about Der Steinerwirt hangout & hotel?
The most-mentioned positive in guest reviews: Exceptionally warm, attentive, and genuinely caring staff who treat guests like friends; owners Lisa and Julia personally engage with visitors and remember details about their preferences and stories
How do I get the member rate?
HotelShortlist is a private members’ club. Ask for an introduction and, once admitted, member rates are unlocked on every verified hotel.

How Der Steinerwirt hangout & hotel Compares to Other Lofer Hotels

Der Steinerwirt hangout & hotel: Booking.com 9.5/10, 4-star. Other researched hotels in Lofer:

See all verified hotels in Lofer →

Review data verified & refreshed 2026-09-28.