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HotelShortlist rating
2/5

Not on the HotelShortlist: Noise complaints in 5% of guest reviews.

Madonna di Campiglio

Hotel Casa Del Campo

★★★★
9.2
Booking score
4.4
Google rating
524
Total reviews
★★★★
Star rating
≈2016
Built / renovated
5%
Noise mentions
Engine scores ·Newness ≈2016 ·Location 4.4
Member rate
€—,———
Booking.com shows the public rate for the same room and dates
Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.
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Verdict

Is Hotel Casa Del Campo Worth It? The Honest Verdict

9.2/10 Booking.com4.4/5 Google40 reviews read4-star

As of 10 September 2026, 40 guest reviews give Hotel Casa Del Campo 9.2/10 on Booking.com and 4.4/5 on Google.

Most-repeated praise: Exceptional proximity to ski slopes and mountain infrastructure, with the ski lift accessible within minutes on foot or by car, and direct access to downhill runs 8 reviews.

Complaints

What Do Guests Complain About at Hotel Casa Del Campo?

  • Management's refusal to honor prepaid reservations or accommodate late arrivals, combined with non-refundable forfeiture of full payment without compensation or communication 4 reviews
  • Extremely poor customer service responsiveness including failure to answer phone calls, rudeness from management staff, and dismissive attitudes toward guest inquiries 3 reviews
  • Inflexible no-dogs policy applied even to takeout orders, with staff resorting to false excuses (suddenly no pizza available) rather than accommodating pets outside premises 2 reviews
What guests praise

Hotel Casa Del Campo Reviews — What Guests Actually Say vs the Marketing

Hotel Casa Del Campo sells itself as a 4-star hotel. What guests repeat most:

  • Exceptional proximity to ski slopes and mountain infrastructure, with the ski lift accessible within minutes on foot or by car, and direct access to downhill runs 8 reviews
  • Consistently outstanding restaurant quality featuring authentic Alpine cuisine with home-made pasta, traditional local dishes, and exceptional hand-crafted desserts like strudel prepared fresh in-house 16 reviews
  • Staff professionalism marked by genuine warmth, attentiveness, patience with language barriers, consistent greetings, and willingness to accommodate special requests without hesitation 14 reviews
Method

How HotelShortlist Researched Hotel Casa Del Campo

We read 40 public guest reviews of Hotel Casa Del Campo, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-10. If you represent Hotel Casa Del Campo and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptional proximity to ski slopes and mountain infrastructure, with the ski lift accessible within minutes on foot or by car, and direct access to downhill runs (8×)
Consistently outstanding restaurant quality featuring authentic Alpine cuisine with home-made pasta, traditional local dishes, and exceptional hand-crafted desserts like strudel prepared fresh in-house (16×)
Staff professionalism marked by genuine warmth, attentiveness, patience with language barriers, consistent greetings, and willingness to accommodate special requests without hesitation (14×)
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Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members(5×)
5 more positive findings visible to members.

Watch-outs · 8 recorded

Management's refusal to honor prepaid reservations or accommodate late arrivals, combined with non-refundable forfeiture of full payment without compensation or communication (4×)
Extremely poor customer service responsiveness including failure to answer phone calls, rudeness from management staff, and dismissive attitudes toward guest inquiries (3×)
Inflexible no-dogs policy applied even to takeout orders, with staff resorting to false excuses (suddenly no pizza available) rather than accommodating pets outside premises (2×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see t (1×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in fu (1×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Mem (1×)
Members see this finding in full Members see this finding in full Members see this finding in full Mem (1×)
Members see this finding in full Members see this finding in full Members see this finding in full Members (1×)
5 more watch-outs are visible to members.
Parking note. Adequate — Internal parking mentioned positively in one review; no complaints about parking availability or access reported.

What guests report

View
Spectacular mountain and ski slope views from most balconies and windows, particularly from Carlo Campo Magno slope-facing rooms
Bathroom & water
Spacious bathrooms with multifunctional showers offering sauna and hydrodynamic massage settings
Breakfast
Excellent buffet with abundant home-made cakes, varied pastries, fresh fruit, quality cheeses, cured meats, and hot beverages; worth the investment

Local knowledge

Book a room with mountain/ski slope view from balcony for spectacular Alpine vistas
Ask for a table near the window at the restaurant to enjoy both food and mountain scenery
The Groste'/Fortini ski lift is less than 4 minutes by car or 15 minutes on foot from the hotel
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Members see this finding in full Members see this finding in full Members see this finding
Members see this finding in full Members see this finding in full Members see this findi
Members see this finding in full Members see this finding in full Members see this finding in ful
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Questions about Hotel Casa Del Campo

How is Hotel Casa Del Campo rated?
Hotel Casa Del Campo scores 9.2/10 on Booking.com and 4.4/5 on Google.
How many guest reviews were analysed for Hotel Casa Del Campo?
HotelShortlist analysed 40 guest reviews for Hotel Casa Del Campo to build this verified profile.
Is Hotel Casa Del Campo a 4-star hotel?
Yes — Hotel Casa Del Campo is a 4-star property in Madonna di Campiglio.
What do guests love about Hotel Casa Del Campo?
The most-mentioned positive in guest reviews: Exceptional proximity to ski slopes and mountain infrastructure, with the ski lift accessible within minutes on foot or by car, and direct access to downhill runs
How do I get the member rate?
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How Hotel Casa Del Campo Compares to Other Madonna di Campiglio Hotels

Hotel Casa Del Campo: Booking.com 9.2/10, 4-star. Other researched hotels in Madonna di Campiglio:

See all verified hotels in Madonna di Campiglio →

Review data verified & refreshed 2026-09-10.