How is Grand Hôtel Du Palais Royal rated?

Grand Hôtel Du Palais Royal scores 9.2/10 on Booking.com and 4.7/5 on Google.

How many guest reviews were analysed for Grand Hôtel Du Palais Royal?

HotelShortlist analysed 500 guest reviews for Grand Hôtel Du Palais Royal to build this verified profile.

Is Grand Hôtel Du Palais Royal a 5-star hotel?

Yes — Grand Hôtel Du Palais Royal is a 5-star property in Paris.

How do I get the member rate?

HotelShortlist is a private members’ club. Ask for an introduction and, once admitted, member rates are unlocked on every verified hotel.

Assessment visible · Rates members only

HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Paris

Grand Hôtel Du Palais Royal

Name: Grand Hôtel Du Palais Royal
Address: Paris

★★★★★

9.2

Booking score

4.7

Google rating

1,343

Total reviews

★★★★★

Star rating

≈2012

Built / renovated

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2012 ·Location 4.7

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

Ask for an introduction Already a member? Sign in

Verdict

Is Grand Hôtel Du Palais Royal Worth It? The Honest Verdict

9.2/10 Booking.com4.7/5 Google500 reviews read5-star

As of 25 September 2026, 500 guest reviews give Grand Hôtel Du Palais Royal 9.2/10 on Booking.com and 4.7/5 on Google.

Most-repeated praise: Unbeatable location steps from the Louvre, Palais Royal, and Tuileries Gardens with easy metro access, yet situated on a quiet street away from traffic and hustle. 95 reviews.

Complaints

Noise and Room Complaints at Grand Hôtel Du Palais Royal: Which Rooms to Avoid

Severe soundproofing failures with guests hearing every footstep, door slam, conversation, and alarm from neighboring rooms and hallways, making sleep difficult or impossible. 12 reviews
Structural and plumbing issues including flooded bathroom floors after showers due to inadequate drainage, broken shower doors, and non-closing bathroom doors compromising guest safety and comfort. 9 reviews
Rooms are exceptionally small and cramped, with poor layout including jammed doors between rooms, minimal luggage space, and claustrophobic dimensions not befitting a 5-star price point. 18 reviews

Rooms to avoid

Ground/street-level rooms near parking area with constant noise
Rooms at end of corridor amplify door-slamming noise
End-of-hallway rooms (reviewed as producing sharp noise when doors open)
Rooms above street level where passersby can look inside windows
Areas affected by nearby construction zones (temporary but severe)

What guests praise

Grand Hôtel Du Palais Royal Reviews — What Guests Actually Say vs the Marketing

Grand Hôtel Du Palais Royal sells itself as a 5-star hotel. What guests repeat most:

Unbeatable location steps from the Louvre, Palais Royal, and Tuileries Gardens with easy metro access, yet situated on a quiet street away from traffic and hustle. 95 reviews
Exceptionally attentive, warm, and professional concierge and front desk staff who proactively assist with museum tickets, restaurant reservations, transportation, and personalized city recommendations. 87 reviews
Luxury spa amenities including hammam, jacuzzi, and steam room providing a relaxing retreat in the heart of the city, though quality and temperature maintenance occasionally inconsistent. 52 reviews

Room requests

Which Room Should You Ask For at Grand Hôtel Du Palais Royal?

Ask for

Courtyard-facing rooms offer quietest experience
6th floor/upper floors away from street noise
Rooms on Rue de Valois side away from Place de Valois
Interior hallway rooms better than corner/end-of-corridor rooms

Method

How HotelShortlist Researched Grand Hôtel Du Palais Royal

We read 500 public guest reviews of Grand Hôtel Du Palais Royal, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-25. If you represent Grand Hôtel Du Palais Royal and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Unbeatable location steps from the Louvre, Palais Royal, and Tuileries Gardens with easy metro access, yet situated on a quiet street away from traffic and hustle. (95×)

Exceptionally attentive, warm, and professional concierge and front desk staff who proactively assist with museum tickets, restaurant reservations, transportation, and personalized city recommendations. (87×)

Luxury spa amenities including hammam, jacuzzi, and steam room providing a relaxing retreat in the heart of the city, though quality and temperature maintenance occasionally inconsistent. (52×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Memb(78×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see t(43×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members se(62×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Membe(41×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in(34×)

5 more positive findings visible to members.

Watch-outs · 8 recorded

Severe soundproofing failures with guests hearing every footstep, door slam, conversation, and alarm from neighboring rooms and hallways, making sleep difficult or impossible. (12×)

Structural and plumbing issues including flooded bathroom floors after showers due to inadequate drainage, broken shower doors, and non-closing bathroom doors compromising guest safety and comfort. (9×)

Rooms are exceptionally small and cramped, with poor layout including jammed doors between rooms, minimal luggage space, and claustrophobic dimensions not befitting a 5-star price point. (18×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this fi (11×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in fu (6×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this (7×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members (8×)

5 more watch-outs are visible to members.

What guests report

View

Top floors (5th-6th) offer spectacular unobstructed views of Eiffel Tower, Louvre, Sacré-Cœur, and Palais Royal gardens; lower/courtyard-facing rooms have limited views; room 304 has pleasant courtyard views; avoid rooms above street level near parking

Bed & mattress

Plush, extremely comfortable mattresses with luxury linens and pillow menu; described as among the best hotel beds guests have slept in

Bathroom & water

Modern luxury bathrooms with Diptyque toiletries, separate toilet rooms in suites, towel warmers, heated mirrors; BUT rain showers spray uncontrollably in multiple directions, inadequate drainage causing flood, low-mounted handheld showers, short faucets creating splashing; water pressure and hot water generally strong

Wi-Fi

Terrible and intermittent; barely works, very slow, users frequently unable to use for calls or streaming even on higher floors; multiple guests mention WiFi issues all day

Breakfast

High-quality, abundant buffet with fresh pastries, croissants, baguettes, fruits, yogurt, cold cuts, cheeses; made-to-order eggs and hot items excellent; BUT extremely slow service (25-30 min waits), frequent order errors, buffet occasionally half-empty platters with poor presentation; worth the included rate but frustrating experience at Café 52

AC / heating

Functioning AC with separate bedroom/living room controls in suites; BUT poor placement blowing cold air directly on bed causing guests to get sick; some rooms lack AC entirely or only have ceiling fans

Elevator

Unreliable

Local knowledge

Request a room away from the street and construction zones if staying during renovation work; concierge can often move you to a quieter location.

Book the Eiffel Tower Suite or Panoramic Suite on the 6th floor for unobstructed views of the Louvre, Eiffel Tower, and Sacré-Cœur.

Skip room service breakfast; go to nearby cafés which are faster and better value than the 25-30 minute hotel breakfast wait times.

Members see this finding in full Members see this finding in full Members see this finding in full Members see this find

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Membe

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Memb

Members see the full detail. Ask for an introduction

Room intel

Quiet rooms / wings

Courtyard-facing rooms offer quietest experience
6th floor/upper floors away from street noise
Rooms on Rue de Valois side away from Place de Valois
Interior hallway rooms better than corner/end-of-corridor rooms

Noisy rooms to avoid

Ground/street-level rooms near parking area with constant noise
Rooms at end of corridor amplify door-slamming noise
End-of-hallway rooms (reviewed as producing sharp noise when doors open)
Rooms above street level where passersby can look inside windows
Areas affected by nearby construction zones (temporary but severe)

Extra charges guests were surprised by

Members see this finding in full Members see this finding in full M
Members see this finding in full Members see this finding in
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in ful
Members see this finding in full Members see this finding in full Membe
Members see this finding in full Members see this finding in full

Members see the full detail. Ask for an introduction

Character & facilities

Design & character 2% of reviews mention design

18th-century theater building converted to hotel with classical limestone exterior and intimate courtyard
Modern luxury interiors blending historic charm with contemporary sophistication, art-filled lobbies
Understated elegance with refined decor; design hotel aesthetic avoiding over-the-top ornamentation

Gym & fitness Basic

Extremely small, unisex Turkish bath (hammam) and jacuzzi available
Treadmill sometimes broken; limited equipment and cramped space
Functional but token fitness corner rather than dedicated gym facility

Family facilities

Dogs accepted; staff welcomed guests traveling with small pets
Restaurant staff accommodated children; family groups welcomed
Babysitting service offered for parents wanting to dine out
Game room and billiards table available for recreation

You are reading research nobody publishes.

This assessment is one of 200+ across 25+ cities. Members also see the rate — and book it. Membership is by introduction; if you found your way here, tell us who you are.

Ask for an introduction