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HotelShortlist rating
4.5/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

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Paris

Maison Souquet Hotel & Spa

★★★★★
9.5
Booking score
4.8
Google rating
822
Total reviews
★★★★★
Star rating
≈2015
Built / renovated
1%
Noise mentions
Engine scores ·Newness ≈2015 ·Location 4.8
Member rate
€—,———
Booking.com shows the public rate for the same room and dates
Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.
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Verdict

Is Maison Souquet Hotel & Spa Worth It? The Honest Verdict

9.5/10 Booking.com4.8/5 Google822 reviews read5-star

As of 5 October 2026, 822 guest reviews give Maison Souquet Hotel & Spa 9.5/10 on Booking.com and 4.8/5 on Google.

Most-repeated praise: Stunningly unique Belle Époque interior design with Jacques Garcia's meticulous attention to every detail—velvet, artwork, scents, and period furnishings create an immersive historical experience unlike any other hotel 127 reviews.

Pest check

Bed Bugs and Pest Reports at Maison Souquet Hotel & Spa — What 822 Reviews Say

None of the 822 guest reviews we read for Maison Souquet Hotel & Spa mention bed bugs, cockroaches, mice or other pests.

Complaints

Noise and Room Complaints at Maison Souquet Hotel & Spa: Which Rooms to Avoid

  • Severe cleanliness issues including filthy carpets with visible grime and odor, dusty surfaces, grey residue on furniture, cobwebs, and general lack of proper maintenance despite high nightly rates 3 reviews
  • Patronizing and dismissive staff conduct with condescending tone that makes guests feel unwelcome and talked-down to
  • Extremely unreliable WiFi that frequently drops connection, making streaming and video calls impossible despite premium pricing 3 reviews
Rooms to avoid
  • Street-facing rooms near Moulin Rouge intersection
  • Rooms on sides facing Pigalle nightlife district
What guests praise

Maison Souquet Hotel & Spa Reviews — What Guests Actually Say vs the Marketing

Maison Souquet Hotel & Spa sells itself as a 5-star hotel. What guests repeat most:

  • Stunningly unique Belle Époque interior design with Jacques Garcia's meticulous attention to every detail—velvet, artwork, scents, and period furnishings create an immersive historical experience unlike any other hotel 127 reviews
  • Exceptionally attentive and professional staff who remember guest names, anticipate needs, provide outstanding restaurant recommendations, and go far beyond standard hospitality—staff members like Pierre, Salvatore, Angélique, and others are consistently praised by name 119 reviews
  • World-class cocktail bar with expertly crafted signature drinks, innovative flavor profiles, and sophisticated atmosphere perfect for romantic evenings or intimate gatherings 95 reviews
Method

How HotelShortlist Researched Maison Souquet Hotel & Spa

We read 822 public guest reviews of Maison Souquet Hotel & Spa, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-10-05. If you represent Maison Souquet Hotel & Spa and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Stunningly unique Belle Époque interior design with Jacques Garcia's meticulous attention to every detail—velvet, artwork, scents, and period furnishings create an immersive historical experience unlike any other hotel (127×)
Exceptionally attentive and professional staff who remember guest names, anticipate needs, provide outstanding restaurant recommendations, and go far beyond standard hospitality—staff members like Pierre, Salvatore, Angélique, and others are consistently praised by name (119×)
World-class cocktail bar with expertly crafted signature drinks, innovative flavor profiles, and sophisticated atmosphere perfect for romantic evenings or intimate gatherings (95×)
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5 more positive findings visible to members.

Watch-outs · 8 recorded

Severe cleanliness issues including filthy carpets with visible grime and odor, dusty surfaces, grey residue on furniture, cobwebs, and general lack of proper maintenance despite high nightly rates (3×)
Patronizing and dismissive staff conduct with condescending tone that makes guests feel unwelcome and talked-down to (1×)
Extremely unreliable WiFi that frequently drops connection, making streaming and video calls impossible despite premium pricing (3×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in ful (2×)
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Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in fu (5×)
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Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full (2×)
5 more watch-outs are visible to members.
Parking note. Problematic — No dedicated parking; guests mention taxis available nearby but must arrange own parking elsewhere in the area.
Guest sentiment — 822 rated reviews
95% positive (782)2% neutral (18)3% negative (22)

Review history 822 dated reviews · 2015-06 → 2026-10

12345201520162017201820192020202120222023202420252026
Monthly average (1–5)Smoothed trendReview volume
Review counts: 822 Google

What the trend suggests

Possible decline2020-02 – 2020-0375% confidence
A sharp two-month decline from 4.67 (Feb 2020, 18 reviews) to 3.71 (Mar 2020, 7 reviews) is consistent with early COVID-19 disruptions affecting guest experience and review volume. This precedes the complete closure gaps (Apr, Jun 2020) and may reflect operational challenges during initial lockdown onset.
Possible recovery2023-05 – 2023-1072% confidence
Following two consecutive lower-rated months (Apr 2023: 3.92, May 2023: 4.33), ratings recovered and stabilized in the 4.6–5.0 range (Jun–Oct 2023, with Oct 2023 reaching 5.0 with 12 reviews). This sustained six-month recovery suggests operational or staff adjustments resolved underlying service issues.
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What guests report

View
Street-facing rooms have window flowers and Montmartre views but audible traffic noise; interior-facing rooms quieter
Bed & mattress
Very comfortable, high-quality bedding consistently praised as among the best in Paris luxury hotels
Bathroom & water
Modern with excellent water pressure and hot water; Hermès products provided; limited towel hooks and small bathroom space in standard rooms
Wi-Fi
Unreliable and frequently drops; poor speed unsuitable for streaming or video calls
Breakfast
Simple but excellent quality French breakfast with fresh pastries, croissants, juice, coffee; modest portions; €25-39 price considered overpriced for portions offered
AC / heating
Heating can be unreliable with some rooms arriving unheated; mentioned as issue on arrival

Hotel team

General Manager
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Founder & CEO
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Maison Souquet, Hotel & Spa
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Duty Manager
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Guest Relations Specialist
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Local knowledge

Book the private spa hour in advance, especially if booking through third-party sites like Booking.com (direct hotel reservations get priority access)
Request a room away from the street-facing side if you're a light sleeper; rooms facing interior courtyards are quieter
The breakfast is simple but excellent—order it to your room for romantic couples' experience rather than dining in the breakfast room
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Room intel

Noisy rooms to avoid
  • Street-facing rooms near Moulin Rouge intersection
  • Rooms on sides facing Pigalle nightlife district
Extra charges guests were surprised by
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Character & facilities

Design & character 15% of reviews mention design
  • Jacques Garcia's signature Belle Époque aesthetic with velvet, artwork, period furnishings
  • Each room has unique historical theme reflecting building's past as luxury pleasure house
  • Multiple intimate salons with distinct character, candles, heavy drapes, and atmospheric lighting
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Questions about Maison Souquet Hotel & Spa

How is Maison Souquet Hotel & Spa rated?
Maison Souquet Hotel & Spa scores 9.5/10 on Booking.com and 4.8/5 on Google.
How many guest reviews were analysed for Maison Souquet Hotel & Spa?
HotelShortlist analysed 822 guest reviews for Maison Souquet Hotel & Spa to build this verified profile.
Is Maison Souquet Hotel & Spa a 5-star hotel?
Yes — Maison Souquet Hotel & Spa is a 5-star property in Paris.
What do guests love about Maison Souquet Hotel & Spa?
The most-mentioned positive in guest reviews: Stunningly unique Belle Époque interior design with Jacques Garcia's meticulous attention to every detail—velvet, artwork, scents, and period furnishings create an immersive historical experience unlike any other hotel
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How Maison Souquet Hotel & Spa Compares to Other Paris Hotels

Maison Souquet Hotel & Spa: Booking.com 9.5/10, 5-star. Other researched hotels in Paris:

See all verified hotels in Paris →

Review data verified & refreshed 2026-10-05.