How is Novotel Paris Porte De Versailles rated?

Novotel Paris Porte De Versailles scores 9.4/10 on Booking.com and 4.6/5 on Google.

How many guest reviews were analysed for Novotel Paris Porte De Versailles?

HotelShortlist analysed 500 guest reviews for Novotel Paris Porte De Versailles to build this verified profile.

Is Novotel Paris Porte De Versailles a 4-star hotel?

Yes — Novotel Paris Porte De Versailles is a 4-star property in Paris.

How do I get the member rate?

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HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Paris

Novotel Paris Porte De Versailles

Name: Novotel Paris Porte De Versailles
Address: Paris

★★★★

9.4

Booking score

4.6

Google rating

4,006

Total reviews

★★★★

Star rating

≈2020

Built / renovated

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2020 ·Location 4.6

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Novotel Paris Porte De Versailles Worth It? The Honest Verdict

9.4/10 Booking.com4.6/5 Google500 reviews read4-star

As of 20 September 2026, 500 guest reviews give Novotel Paris Porte De Versailles 9.4/10 on Booking.com and 4.6/5 on Google.

Most-repeated praise: Exceptionally friendly and professional front desk staff (Adel, Miguel, Lhadon, Mathilde, Thomas, Lisa, Abdur) who provide warm, personalized service and go out of their way to solve problems, arrange upgrades, and offer local recommendations 87 reviews.

Complaints

Noise and Room Complaints at Novotel Paris Porte De Versailles: Which Rooms to Avoid

Multiple forced emergency relocations at 1:30-2:00am due to fire alarm system failures with guests downgraded to 3-star inferior hotels and zero compensation or genuine apology offered despite paying for 4-star accommodation 4 reviews
Air conditioning consistently non-functional or inadequately controlled from room, leaving guests overheated especially during summer months; staff can only offer fans rather than fixing broken systems 31 reviews
Severe lack of basic amenities missing from rooms (no bottled water, slippers, dental kits, combs, body lotion, conditioner) requiring guests to request items that should be standard at 4-star properties 28 reviews

Rooms to avoid

Room directly above loading bay (constant noise 8pm-10am with workers, trucks)
Ground floor rooms near reception and bar (ongoing activity)
Rooms near lift shafts and elevator access points
Lower floors (2nd-3rd) report more corridor noise and housekeeping disturbance

What guests praise

Novotel Paris Porte De Versailles Reviews — What Guests Actually Say vs the Marketing

Novotel Paris Porte De Versailles sells itself as a 4-star hotel. What guests repeat most:

Exceptionally friendly and professional front desk staff (Adel, Miguel, Lhadon, Mathilde, Thomas, Lisa, Abdur) who provide warm, personalized service and go out of their way to solve problems, arrange upgrades, and offer local recommendations 87 reviews
Stunning rooftop restaurant and bar with breathtaking Eiffel Tower views, especially magical at night, making it a memorable dining destination worth visiting even if not staying at the hotel 76 reviews
Spacious, modern, well-designed rooms that are notably larger than typical Paris hotels with comfortable beds, good storage, and contemporary décor that feels fresh and clean 72 reviews

Room requests

Which Room Should You Ask For at Novotel Paris Porte De Versailles?

Ask for

Upper floors (5th floor and above) reported quieter than lower floors
Rooms away from loading bay and lift access

Method

How HotelShortlist Researched Novotel Paris Porte De Versailles

We read 500 public guest reviews of Novotel Paris Porte De Versailles, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-20. If you represent Novotel Paris Porte De Versailles and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptionally friendly and professional front desk staff (Adel, Miguel, Lhadon, Mathilde, Thomas, Lisa, Abdur) who provide warm, personalized service and go out of their way to solve problems, arrange upgrades, and offer local recommendations (87×)

Stunning rooftop restaurant and bar with breathtaking Eiffel Tower views, especially magical at night, making it a memorable dining destination worth visiting even if not staying at the hotel (76×)

Spacious, modern, well-designed rooms that are notably larger than typical Paris hotels with comfortable beds, good storage, and contemporary décor that feels fresh and clean (72×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Multiple forced emergency relocations at 1:30-2:00am due to fire alarm system failures with guests downgraded to 3-star inferior hotels and zero compensation or genuine apology offered despite paying for 4-star accommodation (4×)

Air conditioning consistently non-functional or inadequately controlled from room, leaving guests overheated especially during summer months; staff can only offer fans rather than fixing broken systems (31×)

Severe lack of basic amenities missing from rooms (no bottled water, slippers, dental kits, combs, body lotion, conditioner) requiring guests to request items that should be standard at 4-star properties (28×)

5 more watch-outs are visible to members.

Parking note. Adequate — Dedicated P6 garage next door with 50% hotel discount and EV charging, but narrow entrance with two doors causes accessibility issues and requires staff assistance; uphill walk from garage to hotel is challenging with luggage.

What guests report

View

Eiffel Tower visible from rooftop restaurant and some upper floor rooms, but distant; partial tower views from rooms on 8th floor; some rooms have poor window views (white wall instead of city)

Bed & mattress

Exceptionally comfortable, high-quality mattresses with soft pillows in most rooms; some guests report Queen beds made of two singles pushed together with awkward middle seam

Bathroom & water

Modern design with rainfall showerheads and good water pressure in most rooms, but extremely slippery bathtub floors create safety hazard; see-through glass mirror doors with poor privacy; low water pressure in some rooms due to eco-friendly flow restrictions

Wi-Fi

Works seamlessly in most areas; Chromecast for streaming Netflix/YouTube works inconsistently; some guests unable to get screen casting to function

Breakfast

Excellent buffet with fresh pastries, made-to-order omelettes, cold meats, fruits, cereals, and coffee machines; ground floor Rose restaurant has better selection than rooftop; charges €20/adult with kids free; can get extremely crowded between 8:30-10:00am

AC / heating

Unreliable; frequently non-functional or uncontrollable from room; temperature controlled remotely by hotel based on outdoor weather; causes overheating in summer especially mid-day; staff unable to fix, only offer fans

Elevator

yes, but unreliable; some lifts don't recognize key cards; broken buttons in odd order on at least one lift; floor numbers sometimes missing making navigation difficult

Local knowledge

Book rooftop restaurant (Pedzouille La Grange) well in advance as it fills quickly; ground floor Rose restaurant offers better food variety with shorter waits

Arrive at breakfast before 8:30am to avoid 30-minute queues; rooftop breakfast has fewer people and decent selection if you want quieter dining

Request higher floor rooms if you want Eiffel Tower views from your room; lower floors have limited or no tower visibility

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Room intel

Quiet rooms / wings

Upper floors (5th floor and above) reported quieter than lower floors
Rooms away from loading bay and lift access

Noisy rooms to avoid

Room directly above loading bay (constant noise 8pm-10am with workers, trucks)
Ground floor rooms near reception and bar (ongoing activity)
Rooms near lift shafts and elevator access points
Lower floors (2nd-3rd) report more corridor noise and housekeeping disturbance

Extra charges guests were surprised by

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Character & facilities

Design & character 2% of reviews mention design

Modern, stylish lobby with contemporary art and distinctive warm aesthetic
Trendy, design-forward hotel with artsy decor trying to balance modern cool with functionality
Thoughtfully renovated new property with fresh, chic interiors and inviting atmosphere

Gym & fitness Decent

TechnoGym equipment with nice views over Paris from 6th/top floor
Small fitness space with limited dumbbells (max 10kg), excessive cardio machines, lacking heavy weights
Excessively hot during use; one machine frequently non-functional requiring maintenance

Family facilities

Daily rotating children's entertainment (balloon artists, face painters, magicians, cartoon mascots)
Spacious family rooms with sofa beds, hammocks, separate sleeping areas for parents
Kids' zone in lobby providing activity space during meal times
Kids eat free at breakfast; complimentary stuffed animals given to children at check-in

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