How is Renaissance Paris Arc de Triomphe Hotel rated?

Renaissance Paris Arc de Triomphe Hotel scores 9.0/10 on Booking.com and 4.4/5 on Google.

How many guest reviews were analysed for Renaissance Paris Arc de Triomphe Hotel?

HotelShortlist analysed 500 guest reviews for Renaissance Paris Arc de Triomphe Hotel to build this verified profile.

Is Renaissance Paris Arc de Triomphe Hotel a 5-star hotel?

Yes — Renaissance Paris Arc de Triomphe Hotel is a 5-star property in Paris.

How do I get the member rate?

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HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Paris

Renaissance Paris Arc de Triomphe Hotel

Name: Renaissance Paris Arc de Triomphe Hotel
Address: Paris

★★★★★

9.0

Booking score

4.4

Google rating

1,057

Total reviews

★★★★★

Star rating

≈2012

Built / renovated

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2012 ·Location 4.4

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Renaissance Paris Arc de Triomphe Hotel Worth It? The Honest Verdict

9.0/10 Booking.com4.4/5 Google500 reviews read5-star

As of 20 September 2026, 500 guest reviews give Renaissance Paris Arc de Triomphe Hotel 9.0/10 on Booking.com and 4.4/5 on Google.

Most-repeated praise: Staff members consistently go above and beyond with exceptional warmth, remembering guest names and orders, providing personalized touches like champagne and handwritten notes for special occasions, and treating guests like family 87 reviews.

Complaints

Noise and Room Complaints at Renaissance Paris Arc de Triomphe Hotel: Which Rooms to Avoid

Only one working elevator throughout the hotel creates 10+ minute waits during peak hours and forces housekeeping, maintenance, and guests to share the same elevator; issue has persisted for multiple months without repair 12 reviews
Rooms show signs of aging with dated furniture, worn carpets with rips and snags, chipped trim and cabinetry, old curtains, and water damage—far below expected standards for a 5-star hotel despite claims of recent renovations 18 reviews
Front desk staff inconsistency: some are rude, disengaged, unhelpful, or dismissive of guest concerns; reception area is tiny and cramped; check-in delays of 2-5 hours despite advance notice are not uncommon 22 reviews

Rooms to avoid

Even-numbered rooms facing street with floor-to-ceiling windows have more street noise despite good insulation
Rooms adjacent to restaurant/bar area affected by cocktail parties and evening events until 2am

What guests praise

Renaissance Paris Arc de Triomphe Hotel Reviews — What Guests Actually Say vs the Marketing

Renaissance Paris Arc de Triomphe Hotel sells itself as a 5-star hotel. What guests repeat most:

Staff members consistently go above and beyond with exceptional warmth, remembering guest names and orders, providing personalized touches like champagne and handwritten notes for special occasions, and treating guests like family 87 reviews
Location is unbeatable—just a 3-5 minute walk from Arc de Triomphe and Champs-Élysées with easy access to two metro stations, making it central to all major Paris attractions while remaining on a relatively quiet avenue 79 reviews
Lavanya, the bartender at Solis Bar, is consistently praised across dozens of reviews for creating exceptional cocktails, remembering guest preferences, providing helpful local recommendations, and making guests feel genuinely welcomed 31 reviews

Room requests

Which Room Should You Ask For at Renaissance Paris Arc de Triomphe Hotel?

Ask for

Odd-numbered courtyard-facing rooms are quieter with small balconies
Higher floors (6th and above) generally quieter

Method

How HotelShortlist Researched Renaissance Paris Arc de Triomphe Hotel

We read 500 public guest reviews of Renaissance Paris Arc de Triomphe Hotel, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-20. If you represent Renaissance Paris Arc de Triomphe Hotel and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Staff members consistently go above and beyond with exceptional warmth, remembering guest names and orders, providing personalized touches like champagne and handwritten notes for special occasions, and treating guests like family (87×)

Location is unbeatable—just a 3-5 minute walk from Arc de Triomphe and Champs-Élysées with easy access to two metro stations, making it central to all major Paris attractions while remaining on a relatively quiet avenue (79×)

Lavanya, the bartender at Solis Bar, is consistently praised across dozens of reviews for creating exceptional cocktails, remembering guest preferences, providing helpful local recommendations, and making guests feel genuinely welcomed (31×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in (68×)

5 more positive findings visible to members.

Watch-outs · 8 recorded

Only one working elevator throughout the hotel creates 10+ minute waits during peak hours and forces housekeeping, maintenance, and guests to share the same elevator; issue has persisted for multiple months without repair (12×)

Rooms show signs of aging with dated furniture, worn carpets with rips and snags, chipped trim and cabinetry, old curtains, and water damage—far below expected standards for a 5-star hotel despite claims of recent renovations (18×)

Front desk staff inconsistency: some are rude, disengaged, unhelpful, or dismissive of guest concerns; reception area is tiny and cramped; check-in delays of 2-5 hours despite advance notice are not uncommon (22×)

5 more watch-outs are visible to members.

Parking note. Comfortable — Hotel offers underground basement parking that guests describe as deep, perfect for drivers, with valet service available; one guest had positive parking experience during extended stay.

What guests report

View

Even-numbered rooms facing street have floor-to-ceiling windows with Arc de Triomphe, Eiffel Tower, Sacré-Cœur views; odd-numbered courtyard rooms quieter with small balconies; 6th floor and higher offer panoramic city views

Bed & mattress

Extremely comfortable, heavenly, divine mattresses and quality bedding; beds are spacious with multiple pillows; guests consider buying hotel's mattress toppers to recreate comfort at home

Bathroom & water

Modern, well-appointed, spacious; hot water works well; weak shower water pressure (especially rain shower head); walk-in shower large enough for 6'7" guest; some reports of water leaks from shower door onto floor

Wi-Fi

Terrible, extremely slow, poor quality—takes 30 minutes to send one work email; some rooms better than others; hotel charges €13 per night if not included in rate

Breakfast

Plentiful, varied, excellent buffet with fresh pastries, hot items, egg station, American coffee quality; vegetarian-friendly options; daily cleaning and refilled items; staff (especially Bibi, Camille, Lotfi) provide attentive service; some guests find value questionable and prefer nearby cafes

AC / heating

Works well when functioning but inconsistent—some rooms have blasting AC or heat with no middle ground; Paris heat described as brutal; fans sometimes provided as backup; weak water pressure shower reduces cooling effectiveness

Elevator

unreliable—only one working elevator throughout extended periods (at least 1+ month documented), creating 10+ minute waits; shared with housekeeping and maintenance; hotel even asked guests to take stairs as challenge; second elevator under maintenance with no repair timeline communicated

Local knowledge

Ask for even-numbered rooms facing the street with floor-to-ceiling windows for better Arc de Triomphe views; odd-numbered courtyard rooms are quieter with small balconies

Request a room on 6th floor or higher for courtyard rooms with panoramic city views including Eiffel Tower and Arc de Triomphe

Arrive early and ask about complimentary breakfast, room upgrades, and early check-in—staff frequently accommodates requests not initially offered

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Room intel

Quiet rooms / wings

Odd-numbered courtyard-facing rooms are quieter with small balconies
Higher floors (6th and above) generally quieter

Noisy rooms to avoid

Even-numbered rooms facing street with floor-to-ceiling windows have more street noise despite good insulation
Rooms adjacent to restaurant/bar area affected by cocktail parties and evening events until 2am

Extra charges guests were surprised by

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Character & facilities

Design & character 2% of reviews mention design

Unique wavy bow window facade designed by French star architect de Portzamparc
Modern, ultra-modern, sleek decor with dark espresso wood hallways and contemporary furnishings
Common spaces offer impressive volume full of light; last floor rooms with terrace have 180-degree views

Gym & fitness Decent

Extensive facility with complete selection of cardio machines and free weights
Heavily geared toward cardio with decent machines; weight machines and resources poor especially for men
No air circulation and extremely hot; 24-hour access appreciated; well-designed with athlete pictures and motivational quotes

Family facilities

Family rooms available with multiple beds (though some reported as small)
Rollaway/cot beds can be requested (though extra charges of €30 sometimes applied)
Children included in breakfast with extra charges (€15-70 reported)

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