How is Avalon Hotel & Conferences rated?

Avalon Hotel & Conferences scores 9.0/10 on Booking.com and 4.5/5 on Google.

How many guest reviews were analysed for Avalon Hotel & Conferences?

HotelShortlist analysed 500 guest reviews for Avalon Hotel & Conferences to build this verified profile.

Is Avalon Hotel & Conferences a 4-star hotel?

Yes — Avalon Hotel & Conferences is a 4-star property in Riga.

How do I get the member rate?

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HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Riga

Avalon Hotel & Conferences

Name: Avalon Hotel & Conferences
Address: Riga

★★★★

9.0

Booking score

4.5

Google rating

1,908

Total reviews

★★★★

Star rating

≈2010

Built / renovated

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2010 ·Location 4.5

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Avalon Hotel & Conferences Worth It? The Honest Verdict

9.0/10 Booking.com4.5/5 Google500 reviews read4-star

As of 8 October 2026, 500 guest reviews give Avalon Hotel & Conferences 9.0/10 on Booking.com and 4.5/5 on Google.

Most-repeated praise: Excellent central location on the edge of Old Town with easy walking access to museums, restaurants, and major attractions within minutes 89 reviews.

Complaints

Noise and Room Complaints at Avalon Hotel & Conferences: Which Rooms to Avoid

Aggressive or disinterested staff members (particularly some receptionists described as unwelcoming, unapproachable, intimidating, or dismissive to guest concerns) 12 reviews
Problematic parking situation: expensive (€20/night), frequently full despite pre-booking, entrance too narrow for large vehicles, unreliable information given to guests 11 reviews
Excessive hidden and surprise charges: €30 deposit for minibar, €49–€150 post-checkout damage fees (often for pre-existing wear), €15 for makeup on towels, room upgrade fees, forced twin room upgrades 10 reviews

Rooms to avoid

Ground floor rooms adjacent to gym (7:30am opening)
Rooms facing tram/bus station with thin walls
Rooms near lobby bar (noise until midnight)
2nd floor rooms connected to other rooms with sound transfer
Atrium-view rooms overlooking lobby with bar noise

What guests praise

Avalon Hotel & Conferences Reviews — What Guests Actually Say vs the Marketing

Avalon Hotel & Conferences sells itself as a 4-star hotel. What guests repeat most:

Excellent central location on the edge of Old Town with easy walking access to museums, restaurants, and major attractions within minutes 89 reviews
Breakfast buffet consistently praised for generous variety, fresh pastries, fruits, fish, meats, salads, and champagne/prosecco on weekends 76 reviews
Friendly and multilingual staff (especially bartenders like Ikar and front desk staff like Martin) who go above and beyond with personal touches and problem-solving 68 reviews

Room requests

Which Room Should You Ask For at Avalon Hotel & Conferences?

Ask for

Upper floors (6+) have reduced lobby and street noise
Rooms facing Old Town side (away from station) quieter at night

Method

How HotelShortlist Researched Avalon Hotel & Conferences

We read 500 public guest reviews of Avalon Hotel & Conferences, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-10-08. If you represent Avalon Hotel & Conferences and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Excellent central location on the edge of Old Town with easy walking access to museums, restaurants, and major attractions within minutes (89×)

Breakfast buffet consistently praised for generous variety, fresh pastries, fruits, fish, meats, salads, and champagne/prosecco on weekends (76×)

Friendly and multilingual staff (especially bartenders like Ikar and front desk staff like Martin) who go above and beyond with personal touches and problem-solving (68×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full M(64×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in f(53×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in f(47×)

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Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Me(19×)

5 more positive findings visible to members.

Watch-outs · 8 recorded

Aggressive or disinterested staff members (particularly some receptionists described as unwelcoming, unapproachable, intimidating, or dismissive to guest concerns) (12×)

Problematic parking situation: expensive (€20/night), frequently full despite pre-booking, entrance too narrow for large vehicles, unreliable information given to guests (11×)

Excessive hidden and surprise charges: €30 deposit for minibar, €49–€150 post-checkout damage fees (often for pre-existing wear), €15 for makeup on towels, room upgrade fees, forced twin room upgrades (10×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members (10×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full (9×)

5 more watch-outs are visible to members.

Parking note. Problematic — Garage entrance extremely tight requiring mirror folding; expensive at €20/night; frequently full with inadequate spaces for guests; unreliable availability despite advance notice.

What guests report

View

Rooms facing Old Town offer romantic old city views; rooms facing station/market show market views; atrium-view rooms actually overlook lobby/corridors (misleadingly named); ground floor rooms face neighboring building walls with poor light

Bed & mattress

Double beds praised as very comfortable and large; some reports of worn mattresses with indentations; firmness varies (some find too hard)

Bathroom & water

Recently renovated in some rooms with nice tiles; water pressure weak in showers (difficult to rinse shampoo from longer hair); lukewarm water issues reported; no heated towel rails; bathtubs comfortable but shower over tub awkward for tall guests (>175cm); bathroom floors cold; sliding doors to bathroom allow sound/visibility between rooms

Wi-Fi

Free WiFi throughout; connection working fairly well but occasionally slow

Breakfast

Excellent buffet with fresh variety, highly recommended; worth the cost; options for vegans limited (bread, salads, beans, cereal); strawberry smoothie only available early morning; warm dishes sometimes not hot enough; coffee quality varies (sometimes excellent, sometimes criticised as terrible)

AC / heating

Unreliable; either too cold or too hot even at lowest/highest settings; noisy operation at night; not turned on during seasonal transitions (heating withheld until specific dates)

Elevator

Available

Local knowledge

Request a room facing the Old Town side (away from tram/bus station) for better soundproofing despite noise-rated windows

Take photos of all wall scuffs and damage upon check-in to avoid post-checkout damage charges (€49–€150 reported)

Arrive early for breakfast (before 10am) to avoid crowds and ensure hot items are fully stocked

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Room intel

Quiet rooms / wings

Upper floors (6+) have reduced lobby and street noise
Rooms facing Old Town side (away from station) quieter at night

Noisy rooms to avoid

Ground floor rooms adjacent to gym (7:30am opening)
Rooms facing tram/bus station with thin walls
Rooms near lobby bar (noise until midnight)
2nd floor rooms connected to other rooms with sound transfer
Atrium-view rooms overlooking lobby with bar noise

Extra charges guests were surprised by

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Character & facilities

Design & character 1% of reviews mention design

Modern interior design praised in multiple reviews
Stylish and contemporary aesthetic with nice lobby lighting
Design inside nicer than external building appearance

Gym & fitness Basic

Small room with few weights and basic machines
Sufficient for most but limited equipment range
Often empty when guests visit (positive for availability)

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