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HotelShortlist rating
4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Riga

Hotel Baltvilla

★★★★
9.2
Booking score
4.6
Google rating
1,619
Total reviews
★★★★
Star rating
≈2011
Built / renovated
Iveta and Guntis Ošie
Owner
4+
Highest floor guests reported
3%
Noise mentions
Engine scores ·Newness ≈2011 ·Location 4.6
Member rate
€—,———
Booking.com shows the public rate for the same room and dates
Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.
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Verdict

Is Hotel Baltvilla Worth It? The Honest Verdict

9.2/10 Booking.com4.6/5 Google500 reviews read4-star

As of 8 October 2026, 500 guest reviews give Hotel Baltvilla 9.2/10 on Booking.com and 4.6/5 on Google.

Most-repeated praise: Exceptional breakfast buffet with diverse, fresh, high-quality items consistently praised by returning guests; staff like Maris and Dagmara provide warm, attentive service that makes the experience memorable. 87 reviews.

Complaints

Noise and Room Complaints at Hotel Baltvilla: Which Rooms to Avoid

  • Severely inadequate customer service when managing special requests; hotel refused reasonable accommodation for a young child in a suite, offering only a baby cot or shared bed with no alternative solutions or empathy. 4 reviews
  • Persistent noise from the nearby E67 highway audible in rooms despite marketing as a quiet retreat; thin walls allow guests to hear neighbors' conversations and music clearly. 9 reviews
  • Inconsistent and disrespectful restaurant staff behavior toward guests, including rudely correcting customers, refusing service due to dog policies without clear explanation, and displaying contempt toward families. 6 reviews
Rooms to avoid
  • Rooms facing or near the E67 highway experience audible traffic noise
What guests praise

Hotel Baltvilla Reviews — What Guests Actually Say vs the Marketing

Hotel Baltvilla sells itself as a 4-star hotel. What guests repeat most:

  • Exceptional breakfast buffet with diverse, fresh, high-quality items consistently praised by returning guests; staff like Maris and Dagmara provide warm, attentive service that makes the experience memorable. 87 reviews
  • Stunning lakeside location adjacent to Baltezers Lake with pine forest surroundings, peaceful natural setting, and accessible beach for swimming and water activities year-round. 79 reviews
  • Highly professional restaurant with sophisticated cuisine, excellent wine selection, and talented chefs who execute creative seasonal dishes; terrace dining offers gorgeous lake and sunset views. 68 reviews
Room requests

Which Room Should You Ask For at Hotel Baltvilla?

Ask for
  • Rooms on opposite side of building away from E67 highway
Method

How HotelShortlist Researched Hotel Baltvilla

We read 500 public guest reviews of Hotel Baltvilla, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-10-08. If you represent Hotel Baltvilla and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptional breakfast buffet with diverse, fresh, high-quality items consistently praised by returning guests; staff like Maris and Dagmara provide warm, attentive service that makes the experience memorable. (87×)
Stunning lakeside location adjacent to Baltezers Lake with pine forest surroundings, peaceful natural setting, and accessible beach for swimming and water activities year-round. (79×)
Highly professional restaurant with sophisticated cuisine, excellent wine selection, and talented chefs who execute creative seasonal dishes; terrace dining offers gorgeous lake and sunset views. (68×)
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5 more positive findings visible to members.

Watch-outs · 8 recorded

Severely inadequate customer service when managing special requests; hotel refused reasonable accommodation for a young child in a suite, offering only a baby cot or shared bed with no alternative solutions or empathy. (4×)
Persistent noise from the nearby E67 highway audible in rooms despite marketing as a quiet retreat; thin walls allow guests to hear neighbors' conversations and music clearly. (9×)
Inconsistent and disrespectful restaurant staff behavior toward guests, including rudely correcting customers, refusing service due to dog policies without clear explanation, and displaying contempt toward families. (6×)
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5 more watch-outs are visible to members.
Parking note. Comfortable — Hotel offers free parking for guests in spacious lots on-site; some reviews mention paid parking for day visitors but complimentary for overnight guests.

What guests report

View
Lake views from superior rooms and terrace; some standard rooms lack direct lake sight; higher floors (3+) and terrace-facing rooms offer best sunset views
Bed & mattress
King and double beds are comfortable with quality mattresses and pillows; some guests noted 'king size' beds were only 1.60m wide rather than standard 1.80m
Bathroom & water
Spacious bathrooms with adequate facilities; no specific complaints about water pressure or hot water; limited shelf space for toiletries
Wi-Fi
Spotty and slow; at least one guest explicitly mentioned poor Wi-Fi reliability in room
Breakfast
Standout feature—extensive buffet with fresh, diverse items (cold, warm, breads, fruits, meats, cheeses); consistently praised as best-in-class; worth the visit
AC / heating
Air conditioning unit is loud and requires leaving hotel card in slot to function; heating suddenly disconnected one winter night at -3°C despite guest in room
Elevator
Available

Local knowledge

Request a room on the far side away from the highway (E67) to minimize traffic noise; acknowledge it exists rather than expecting silence.
Book the Presidential Suite or higher floors for superior sunset views over the lake and better amenities, though at premium pricing.
Breakfast is standout—arrive early during high seasons to secure best seating and fresh items; staff like Maris and Dagmara provide exceptional service.
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Room intel

Quiet rooms / wings
  • Rooms on opposite side of building away from E67 highway
Noisy rooms to avoid
  • Rooms facing or near the E67 highway experience audible traffic noise
Extra charges guests were surprised by
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Character & facilities

Gym & fitness Basic
  • Simple fitness corner with minimal equipment mentioned once
  • No dedicated gym facility reviews or detailed descriptions
Family facilities
  • Children's playground on grounds
  • Lego zone in lobby near front desk
  • Spacious grounds for biking and walking
  • Lake access with beach for swimming

Rooms & categories

6 room types
Standard Room — room photo 4 photos
BEST VALUE
Standard Room
Standard Room, Twin Bed
TelevisionBed sheets not availableSmoking and Non-SmokingDigital TV serviceGrab bar - near toiletIron/ironing board (on request)
member rate per night
€———
Rate visible to members
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Double — room photo
OPTION 2
Double
Double
Internet facilitiesMinibarShowerSafety deposit boxTVAir conditioning
member rate per night
€———
Rate visible to members
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Triple — room photo 3 photos
OPTION 3
Triple
Triple
Internet facilitiesMinibarShowerSafety deposit boxTVAir conditioning
member rate per night
€———
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Junior Suite — room photo 4 photos
OPTION 4
Junior Suite
Junior Suite, Double Bed
TelevisionBed sheets not availableSmoking and Non-SmokingDigital TV servicePremium beddingGrab bar - near toilet
member rate per night
€———
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Single — room photo
OPTION 5
Single
Single
Internet facilitiesMinibarShowerSafety deposit boxTVAir conditioning
member rate per night
€———
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Deluxe Suite — room photo
OPTION 6
Deluxe Suite
Deluxe Suite
Internet facilitiesMinibarBathSafety deposit boxTVAir conditioning
member rate per night
€———
Rate visible to members
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This assessment is one of 200+ across 25+ cities. Members also see the rate — and book it. Membership is by introduction; if you found your way here, tell us who you are.

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Questions about Hotel Baltvilla

How is Hotel Baltvilla rated?
Hotel Baltvilla scores 9.2/10 on Booking.com and 4.6/5 on Google.
How many guest reviews were analysed for Hotel Baltvilla?
HotelShortlist analysed 500 guest reviews for Hotel Baltvilla to build this verified profile.
Is Hotel Baltvilla a 4-star hotel?
Yes — Hotel Baltvilla is a 4-star property in Riga.
What do guests love about Hotel Baltvilla?
The most-mentioned positive in guest reviews: Exceptional breakfast buffet with diverse, fresh, high-quality items consistently praised by returning guests; staff like Maris and Dagmara provide warm, attentive service that makes the experience memorable.
How do I get the member rate?
HotelShortlist is a private members’ club. Ask for an introduction and, once admitted, member rates are unlocked on every verified hotel.

How Hotel Baltvilla Compares to Other Riga Hotels

Hotel Baltvilla: Booking.com 9.2/10, 4-star. Other researched hotels in Riga:

See all verified hotels in Riga →

Review data verified & refreshed 2026-10-08.