How is Neiburgs Hotel rated?

Neiburgs Hotel scores 9.4/10 on Booking.com and 4.7/5 on Google.

How many guest reviews were analysed for Neiburgs Hotel?

HotelShortlist analysed 500 guest reviews for Neiburgs Hotel to build this verified profile.

Is Neiburgs Hotel a 4-star hotel?

Yes — Neiburgs Hotel is a 4-star property in Riga.

How do I get the member rate?

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HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Riga

Neiburgs Hotel

Name: Neiburgs Hotel
Address: Riga

★★★★

9.4

Booking score

4.7

Google rating

958

Total reviews

★★★★

Star rating

≈2010

Built / renovated

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2010 ·Location 4.7

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Neiburgs Hotel Worth It? The Honest Verdict

9.4/10 Booking.com4.7/5 Google500 reviews read4-star

As of 8 October 2026, 500 guest reviews give Neiburgs Hotel 9.4/10 on Booking.com and 4.7/5 on Google.

Most-repeated praise: Unbeatable location in heart of Old Town Riga with historic Art Nouveau building facade; walking distance to Dome Cathedral, Christmas Market, major attractions, and excellent restaurants 85 reviews.

Complaints

Noise and Room Complaints at Neiburgs Hotel: Which Rooms to Avoid

Severe soundproofing deficiency allowing constant noise from adjacent rooms (running children, doors slamming) and street noise from bars/nightclubs, especially Friday-Saturday nights 8 reviews
Inconsistent staff professionalism at reception; some front desk attendants reported as cold, unhelpful, or rude; long waits during check-in with no visible staff 6 reviews
Hotel's handling of noise complaints inadequate; staff refuse to ask noisy guests to quiet down; room reassignments refused unless guest pays extra €110 fee or receives inferior room 4 reviews

Rooms to avoid

Room 603 (noted as having noise issues, guest moved)
Street-facing rooms (exposed to bar/nightclub noise, especially Friday-Saturday)
Rooms above noisy gym (spa/massage disrupted by fitness noise)
Any room adjacent to family groups with children (management refuses to relocate noisy guests)

What guests praise

Neiburgs Hotel Reviews — What Guests Actually Say vs the Marketing

Neiburgs Hotel sells itself as a 4-star hotel. What guests repeat most:

Unbeatable location in heart of Old Town Riga with historic Art Nouveau building facade; walking distance to Dome Cathedral, Christmas Market, major attractions, and excellent restaurants 85 reviews
Exceptionally spacious rooms and suites with separate living areas, kitchenettes with full equipment (stove, microwave, fridge), comfortable seating, and generous closet storage 78 reviews
Impeccable cleanliness and modern renovation of historic building combining period charm with 21st-century comfort and contemporary furnishings 72 reviews

Room requests

Which Room Should You Ask For at Neiburgs Hotel?

Ask for

Courtyard-facing rooms (interior/away from street)
Floor 2 mentioned as quiet by one guest
Rooms not facing street or nightlife areas

Method

How HotelShortlist Researched Neiburgs Hotel

We read 500 public guest reviews of Neiburgs Hotel, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-10-08. If you represent Neiburgs Hotel and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Unbeatable location in heart of Old Town Riga with historic Art Nouveau building facade; walking distance to Dome Cathedral, Christmas Market, major attractions, and excellent restaurants (85×)

Exceptionally spacious rooms and suites with separate living areas, kitchenettes with full equipment (stove, microwave, fridge), comfortable seating, and generous closet storage (78×)

Impeccable cleanliness and modern renovation of historic building combining period charm with 21st-century comfort and contemporary furnishings (72×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Severe soundproofing deficiency allowing constant noise from adjacent rooms (running children, doors slamming) and street noise from bars/nightclubs, especially Friday-Saturday nights (8×)

Inconsistent staff professionalism at reception; some front desk attendants reported as cold, unhelpful, or rude; long waits during check-in with no visible staff (6×)

Hotel's handling of noise complaints inadequate; staff refuse to ask noisy guests to quiet down; room reassignments refused unless guest pays extra €110 fee or receives inferior room (4×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding (4×)

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Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this fin (4×)

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5 more watch-outs are visible to members.

Parking note. Problematic — Limited spaces requiring advance reservation; most guests directed to paid garage 5-10 min walking distance; old town parking severely restricted.

What guests report

View

Street-facing rooms (especially 5th-6th floor) offer stunning views of Dome Cathedral and Old Town rooftops; courtyard-facing rooms are quiet but less scenic; some rooms face ruined roofs/pigeon droppings

Bed & mattress

Memory foam pillows praised; however, many guests report beds as uncomfortably hard and stiff with poor mattress quality despite high price point

Bathroom & water

Large bathrooms with powerful shower heads (some rooms), excellent water pressure, heated bathroom floors, heated towel racks, quality toiletries; bathtub design criticized (high walls, awkward shower head placement sprays water around bathroom); some rooms with low water pressure

Wi-Fi

Fast and reliable connection reported

Breakfast

Excellent 50+ item buffet including hot meals, fresh fruits, pastries, Latvian specialties, prosecco; worth the €20 cost; though some reviews note limited restaurant seating at peak hours and outdoor placement on cold mornings

AC / heating

Unreliable; multiple reports of rooms too warm despite AC running 3+ days straight, some rooms too cold requiring borrowed heaters; heating can be inefficient

Elevator

Available

Local knowledge

Request a courtyard-facing room (not street-side) to avoid nightclub/bar noise, especially Friday-Saturday nights; ask front desk which rooms are quietest.

Breakfast ends at 10 AM sharp; arrive early or pre-order the evening before if you want choice.

Restaurant only open Wed-Sat for dinner; reserve in advance, especially weekends. Business lunch menu offers excellent value.

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Room intel

Quiet rooms / wings

Courtyard-facing rooms (interior/away from street)
Floor 2 mentioned as quiet by one guest
Rooms not facing street or nightlife areas

Noisy rooms to avoid

Room 603 (noted as having noise issues, guest moved)
Street-facing rooms (exposed to bar/nightclub noise, especially Friday-Saturday)
Rooms above noisy gym (spa/massage disrupted by fitness noise)
Any room adjacent to family groups with children (management refuses to relocate noisy guests)

Extra charges guests were surprised by

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Character & facilities

Design & character 6% of reviews mention design

Historic Art Nouveau architectural facade with beautifully renovated modern interior seamlessly blending period charm with contemporary style
Thoughtfully organized lobby with library, seating areas, and exquisite textile displays; elegant lighting and sophisticated interiors reduce stress
Unique character in each room with period architectural elements combined with modern furnishings, smart TVs, and designer touches

Gym & fitness Basic

Small token fitness corner with minimal equipment in basement
Sauna and steam room available with spacious lounge area (requires advance reservation and €15/hour fee)
Guests note 'no proper gym' and wish for dedicated workout facility; noise from gym above disrupted spa massage for one guest

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