How is The Promenade Luxury Wellness Hotel rated?

The Promenade Luxury Wellness Hotel scores 9.1/10 on Booking.com and 4.6/5 on Google.

How many guest reviews were analysed for The Promenade Luxury Wellness Hotel?

HotelShortlist analysed 342 guest reviews for The Promenade Luxury Wellness Hotel to build this verified profile.

Is The Promenade Luxury Wellness Hotel a 5-star hotel?

Yes — The Promenade Luxury Wellness Hotel is a 5-star property in Rimini.

How do I get the member rate?

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HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Rimini

The Promenade Luxury Wellness Hotel

Name: The Promenade Luxury Wellness Hotel
Address: Rimini

★★★★★

9.1

Booking score

4.6

Google rating

367

Total reviews

★★★★★

Star rating

≈2023

Built / renovated

Tatiana

Owner

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2023 ·Location 4.6

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is The Promenade Luxury Wellness Hotel Worth It? The Honest Verdict

9.1/10 Booking.com4.6/5 Google342 reviews read5-star

As of 13 September 2026, 342 guest reviews give The Promenade Luxury Wellness Hotel 9.1/10 on Booking.com and 4.6/5 on Google.

Most-repeated praise: Rooftop bar and seventh-floor sushi restaurant (The Gold) with breathtaking panoramic sea views, elegant ambiance, and world-class sushi crafted by Chef Orges Haxhiu that rivals Michelin-standard dining experiences. 48 reviews.

Complaints

Noise and Room Complaints at The Promenade Luxury Wellness Hotel: Which Rooms to Avoid

Parking charged at €100 with no clear communication at check-in, and guests must repeatedly request valet to open barriers rather than receiving an access card—a fundamental luxury hotel service failure. 4 reviews
Drone surveillance used for restaurant promotional footage without guest notification, violating privacy expectations—a serious ethical and legal concern for a five-star property.
Rooftop bar generates excessive noise (loud bass, live DJ sets, parties) that disturbs guests' sleep even on lower floors, particularly during peak season and Ferragosto week. 3 reviews

Rooms to avoid

4th floor and above: audible bass from 7th-floor rooftop bar during evening parties
Rooms near corridors experience 6am background music at high volume
7th floor and adjacent levels affected by live DJ sets and events

What guests praise

The Promenade Luxury Wellness Hotel Reviews — What Guests Actually Say vs the Marketing

The Promenade Luxury Wellness Hotel sells itself as a 5-star hotel. What guests repeat most:

Rooftop bar and seventh-floor sushi restaurant (The Gold) with breathtaking panoramic sea views, elegant ambiance, and world-class sushi crafted by Chef Orges Haxhiu that rivals Michelin-standard dining experiences. 48 reviews
Exceptional breakfast service on the sixth floor featuring fresh open-kitchen buffet, custom-made dishes on request, variety of high-quality sweet and savory options, and unobstructed sea views from every seat. 42 reviews
State-of-the-art gym occupying most of the second floor with premium Equinox-level equipment, sea views, impeccable maintenance, and far superior to typical hotel fitness facilities. 28 reviews

Room requests

Which Room Should You Ask For at The Promenade Luxury Wellness Hotel?

Ask for

Lower floors preferable to avoid rooftop bar (7th floor) bass
Rooms away from main reception and restaurant corridors

Method

How HotelShortlist Researched The Promenade Luxury Wellness Hotel

We read 342 public guest reviews of The Promenade Luxury Wellness Hotel, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-13. If you represent The Promenade Luxury Wellness Hotel and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Rooftop bar and seventh-floor sushi restaurant (The Gold) with breathtaking panoramic sea views, elegant ambiance, and world-class sushi crafted by Chef Orges Haxhiu that rivals Michelin-standard dining experiences. (48×)

Exceptional breakfast service on the sixth floor featuring fresh open-kitchen buffet, custom-made dishes on request, variety of high-quality sweet and savory options, and unobstructed sea views from every seat. (42×)

State-of-the-art gym occupying most of the second floor with premium Equinox-level equipment, sea views, impeccable maintenance, and far superior to typical hotel fitness facilities. (28×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Parking charged at €100 with no clear communication at check-in, and guests must repeatedly request valet to open barriers rather than receiving an access card—a fundamental luxury hotel service failure. (4×)

Drone surveillance used for restaurant promotional footage without guest notification, violating privacy expectations—a serious ethical and legal concern for a five-star property. (1×)

Rooftop bar generates excessive noise (loud bass, live DJ sets, parties) that disturbs guests' sleep even on lower floors, particularly during peak season and Ferragosto week. (3×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Mem (4×)

5 more watch-outs are visible to members.

Parking note. Problematic — Parking is expensive (€100 charge), requires valet assistance to open barriers, and guests find it unpractical and poorly communicated at check-in.

What guests report

View

Sea views exceptional from higher floors and most public spaces; some lower/lateral rooms have limited views

Bed & mattress

King-size beds exceptionally comfortable and high-quality

Bathroom & water

Modern marble finishes with dual lavabos, separate shower and WC; hot water reliable

Breakfast

Exceptional quality, open-kitchen prepared-to-order with high-end buffet and à la carte options; worth the stay

AC / heating

Air conditioning present but one guest reported 38°C room without functioning AC during heatwave

Elevator

Available

Local knowledge

Request a room away from the 7th floor rooftop bar if you want quiet evenings—the bass carries down multiple floors.

Confirm parking costs and whether your room includes beach access before booking; both incur separate fees.

Book the sushi omakase at The Gold (7th floor) with Chef Orges in advance; it's frequently sold out.

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Room intel

Quiet rooms / wings

Lower floors preferable to avoid rooftop bar (7th floor) bass
Rooms away from main reception and restaurant corridors

Noisy rooms to avoid

4th floor and above: audible bass from 7th-floor rooftop bar during evening parties
Rooms near corridors experience 6am background music at high volume
7th floor and adjacent levels affected by live DJ sets and events

Extra charges guests were surprised by

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Character & facilities

Design & character 5% of reviews mention design

Modern, elegant black-and-white color scheme throughout; contemporary luxury aesthetic
High-end materials, marble finishes, designer furniture, carefully curated details in every space
Boutique luxury hotel experience with refined, sophisticated interior architecture

Gym & fitness Excellent

Occupies most of second floor with premium Equinox-level Technogym equipment
Sea views, spotless maintenance, comprehensive cardio and weights selection
Rare for a hotel gym—frequently praised as superior to standalone fitness facilities

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