How is MGM Hôtels et Résidences Hotel Alpen Lodge rated?

MGM Hôtels et Résidences Hotel Alpen Lodge scores 9.3/10 on Booking.com and 4.6/5 on Google.

How many guest reviews were analysed for MGM Hôtels et Résidences Hotel Alpen Lodge?

HotelShortlist analysed 120 guest reviews for MGM Hôtels et Résidences Hotel Alpen Lodge to build this verified profile.

Is MGM Hôtels et Résidences Hotel Alpen Lodge a 4-star hotel?

Yes — MGM Hôtels et Résidences Hotel Alpen Lodge is a 4-star property in Séez.

How do I get the member rate?

HotelShortlist is a private members’ club. Ask for an introduction and, once admitted, member rates are unlocked on every verified hotel.

Assessment visible · Rates members only

HotelShortlist rating

1.5/5

Not on the HotelShortlist: Noise complaints in 5% of guest reviews; Guests report hidden fees.

Séez

MGM Hôtels et Résidences Hotel Alpen Lodge

Name: MGM Hôtels et Résidences Hotel Alpen Lodge
Address: Séez

★★★★

9.3

Booking score

4.6

Google rating

117

Total reviews

★★★★

Star rating

≈2021

Built / renovated

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2021 ·Location 4.6

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

Ask for an introduction Already a member? Sign in

Verdict

Is MGM Hôtels et Résidences Hotel Alpen Lodge Worth It? The Honest Verdict

9.3/10 Booking.com4.6/5 Google120 reviews read4-star

As of 9 September 2026, 120 guest reviews give MGM Hôtels et Résidences Hotel Alpen Lodge 9.3/10 on Booking.com and 4.6/5 on Google.

Most-repeated praise: Exceptional location directly at ski lift base with easy ski-in/ski-out access and immediate proximity to shops and restaurants 28 reviews.

Complaints

Noise and Room Complaints at MGM Hôtels et Résidences Hotel Alpen Lodge: Which Rooms to Avoid

Jacuzzi water chronically cold (26-30°C instead of standard 40°C), persisting across multiple visits despite guest complaints and management awareness 7 reviews
Severe noise disturbances from nightclub/bar directly opposite with live music, fire pits, and doors opening late into evening making sleep impossible 4 reviews
Unbearable noise from bus/coach depot next door with constant engine running, exhaust fumes preventing window opening, and no warning given at booking 3 reviews

Rooms to avoid

A19 facing bus depot with constant engine noise and exhaust fumes
Mountain-facing units near coach parking with loud vehicle sounds
Rooms adjacent to bar/nightclub opposite with music and door traffic until late

What guests praise

MGM Hôtels et Résidences Hotel Alpen Lodge Reviews — What Guests Actually Say vs the Marketing

MGM Hôtels et Résidences Hotel Alpen Lodge sells itself as a 4-star hotel. What guests repeat most:

Exceptional location directly at ski lift base with easy ski-in/ski-out access and immediate proximity to shops and restaurants 28 reviews
Stunning panoramic views of mountains, valleys and Mont Blanc from rooms and terraces that guests consistently describe as breathtaking and unforgettable 31 reviews
Spacious, modern, elegantly designed apartments and suites with high-quality furnishings, comfortable beds, multiple bathrooms and well-equipped kitchens 27 reviews

Room requests

Which Room Should You Ask For at MGM Hôtels et Résidences Hotel Alpen Lodge?

Ask for

A18 top floor with valley view praised for peaceful atmosphere
Prestige apartments on upper floors away from street noise

Method

How HotelShortlist Researched MGM Hôtels et Résidences Hotel Alpen Lodge

We read 120 public guest reviews of MGM Hôtels et Résidences Hotel Alpen Lodge, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-09. If you represent MGM Hôtels et Résidences Hotel Alpen Lodge and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptional location directly at ski lift base with easy ski-in/ski-out access and immediate proximity to shops and restaurants (28×)

Stunning panoramic views of mountains, valleys and Mont Blanc from rooms and terraces that guests consistently describe as breathtaking and unforgettable (31×)

Spacious, modern, elegantly designed apartments and suites with high-quality furnishings, comfortable beds, multiple bathrooms and well-equipped kitchens (27×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Member(24×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see th(26×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Membe(16×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see t(12×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding(14×)

5 more positive findings visible to members.

Watch-outs · 8 recorded

Jacuzzi water chronically cold (26-30°C instead of standard 40°C), persisting across multiple visits despite guest complaints and management awareness (7×)

Severe noise disturbances from nightclub/bar directly opposite with live music, fire pits, and doors opening late into evening making sleep impossible (4×)

Unbearable noise from bus/coach depot next door with constant engine running, exhaust fumes preventing window opening, and no warning given at booking (3×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see thi (5×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding (3×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see (2×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding i (3×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see (3×)

5 more watch-outs are visible to members.

Parking note. Adequate — Underground parking included without charge and spacious, but height-restricted garage (2m max) excludes vans and tall vehicles; summer street parking available but winter restrictions apply.

What guests report

View

South-facing valley and mountain views exceptional; avoid A19 and bus-depot-facing rooms with parking/exhaust views

Bed & mattress

High-quality comfortable mattresses and premium bedding consistently praised across all room types

Bathroom & water

Multiple bathrooms per suite with proper water pressure; hot water reliable; luxury toiletries and robes provided

Wi-Fi

Unreliable with frequent service cuts during streaming; download entertainment before arrival

Breakfast

Quality buffet €20/person with local products, organic options, fresh viennoiseries; worth trying once but overpriced relative to portion value

AC / heating

Heating capped at 19°C in winter creating cold complaints; air conditioning adequate in summer; climate control generally functional

Elevator

Available

Local knowledge

Request a room with south-facing valley view (not bus parking side or mountain-facing); A18 and prestige apartments deliver best sunrise views

Book brunch (€23/person) instead of dinner; exceptional quality, good value, and reservations essential during school holidays

Jacuzzi water temperature is chronically cold (26-30°C instead of 40°C); plan sauna and pool over bubble bath despite management inaction

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Memb

Members see this finding in full Members see this finding in full Members see this finding in full Members see this

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see

Members see this finding in full Members see this finding in full Members see this finding in full Members see this fi

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding

Members see the full detail. Ask for an introduction

Room intel

Quiet rooms / wings

A18 top floor with valley view praised for peaceful atmosphere
Prestige apartments on upper floors away from street noise

Noisy rooms to avoid

A19 facing bus depot with constant engine noise and exhaust fumes
Mountain-facing units near coach parking with loud vehicle sounds
Rooms adjacent to bar/nightclub opposite with music and door traffic until late

Extra charges guests were surprised by

Members see this finding in full Members see
Members see this finding in full Members see this finding in full Memb
Members see this finding in full Members see this finding in fu

Members see the full detail. Ask for an introduction

Character & facilities

Design & character 7% of reviews mention design

Brand new, thoughtfully designed architecture with beautiful aesthetic throughout
Modern elegant interiors with tasteful decoration creating warm, sophisticated ambiance
Contemporary furnishings and high-quality materials reflecting luxury resort standards

Gym & fitness Decent

Dedicated fitness room with stretching, abdominal, and cardio classes offered
Basic equipment available but limited details provided by guests
Functional facilities with towels provided but not extensively praised

Family facilities

Separate children's paddling pool distinct from main pool
Game room with potential for billiards and video game console additions
Heated ski lockers and family-sized apartments with multiple rooms and bathrooms
Spa facilities with family-friendly access times, though adult area supervision lacking

You are reading research nobody publishes.

This assessment is one of 200+ across 25+ cities. Members also see the rate — and book it. Membership is by introduction; if you found your way here, tell us who you are.

Ask for an introduction