How is Kastanimaja Apartments rated?

Kastanimaja Apartments scores 9.0/10 on Booking.com and 4.1/5 on Google.

How many guest reviews were analysed for Kastanimaja Apartments?

HotelShortlist analysed 88 guest reviews for Kastanimaja Apartments to build this verified profile.

Is Kastanimaja Apartments a 3-star hotel?

Yes — Kastanimaja Apartments is a 3-star property in Tartu.

How do I get the member rate?

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HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Tartu

Kastanimaja Apartments

Name: Kastanimaja Apartments
Address: Tartu

★★★

9.0

Booking score

4.1

Google rating

104

Total reviews

★★★

Star rating

Noise mentions

Engine scores ·Location 4.1

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Kastanimaja Apartments Worth It? The Honest Verdict

9.0/10 Booking.com4.1/5 Google88 reviews read3-star

As of 20 August 2026, 88 guest reviews give Kastanimaja Apartments 9.0/10 on Booking.com and 4.1/5 on Google.

Most-repeated praise: Exceptional value for money with clean, well-maintained apartments and thoughtfully equipped kitchenettes at budget prices. 22 reviews.

Complaints

What Do Guests Complain About at Kastanimaja Apartments?

Rooms without windows lack adequate ventilation, creating oppressively stuffy, hot atmospheres especially during summer months. 8 reviews
Severe operational failure: strangers granted access to occupied apartment containing guests' belongings; host blamed guests for payment system bug and refused alternative accommodation at 10 PM.
Inadequate hot water pressure in showers, with some rooms delivering only weak drizzles of hot water. 2 reviews

What guests praise

Kastanimaja Apartments Reviews — What Guests Actually Say vs the Marketing

Kastanimaja Apartments sells itself as a 3-star hotel. What guests repeat most:

Exceptional value for money with clean, well-maintained apartments and thoughtfully equipped kitchenettes at budget prices. 22 reviews
Prime location within walking distance to old town, train station, restaurants, museums, and city center attractions. 16 reviews
Rooms are spacious and peaceful with high ceilings, comfortable furnishings, and quiet neighborhoods ideal for relaxation. 14 reviews

Method

How HotelShortlist Researched Kastanimaja Apartments

We read 88 public guest reviews of Kastanimaja Apartments, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-08-20. If you represent Kastanimaja Apartments and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptional value for money with clean, well-maintained apartments and thoughtfully equipped kitchenettes at budget prices. (22×)

Prime location within walking distance to old town, train station, restaurants, museums, and city center attractions. (16×)

Rooms are spacious and peaceful with high ceilings, comfortable furnishings, and quiet neighborhoods ideal for relaxation. (14×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Rooms without windows lack adequate ventilation, creating oppressively stuffy, hot atmospheres especially during summer months. (8×)

Severe operational failure: strangers granted access to occupied apartment containing guests' belongings; host blamed guests for payment system bug and refused alternative accommodation at 10 PM. (1×)

Inadequate hot water pressure in showers, with some rooms delivering only weak drizzles of hot water. (2×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in ful (3×)

Members see this finding in full Members see this finding in full Members see t (1×)

Members see this finding in full Members see this finding in full Members see this finding in full Members (6×)

Members see this finding in full Members see this finding in full Members see this finding in fu (1×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this fi (2×)

5 more watch-outs are visible to members.

Parking note. Problematic — Multiple guests report difficulty finding parking; only ~9 spots in yard that fill quickly, nearest free parking by train tracks.

What guests report

Bed & mattress

Comfortable in most rooms but noisy; some guests report squeaking with movement

Bathroom & water

Generally clean with hot water and basic amenities (soap, shampoo); occasional weak pressure on hot water; some rooms lack trash bins

Wi-Fi

Mentioned once as slightly weak but functional

AC / heating

No air conditioning; only ceiling fans provided; rooms become very hot in summer

Local knowledge

Bring 2-3€ in coins for washing machines; dryer filter cleaning instructions only in Estonian—clean filter after each use by pushing button next to glass door.

If assigned a room without windows, use the ceiling fan to stay cool; rooms tend to be warm, especially in summer.

Parking in the yard fills quickly; arrive early or plan to park by train tracks (24h free parking).

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Room intel

Extra charges guests were surprised by

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