How is Viva Trakai rated?

Viva Trakai scores 9.1/10 on Booking.com and 4.4/5 on Google.

How many guest reviews were analysed for Viva Trakai?

HotelShortlist analysed 393 guest reviews for Viva Trakai to build this verified profile.

Is Viva Trakai a 4-star hotel?

Yes — Viva Trakai is a 4-star property in Trakai.

How do I get the member rate?

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Assessment visible · Rates members only

HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Trakai

Viva Trakai

Name: Viva Trakai
Address: Trakai

★★★★

9.1

Booking score

4.4

Google rating

706

Total reviews

★★★★

Star rating

Noise mentions

Engine scores ·Location 4.4

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Viva Trakai Worth It? The Honest Verdict

9.1/10 Booking.com4.4/5 Google393 reviews read4-star

As of 13 August 2026, 393 guest reviews give Viva Trakai 9.1/10 on Booking.com and 4.4/5 on Google.

Most-repeated praise: Spectacular unobstructed views of Trakai Castle and surrounding lakes from rooms and terrace, with most guests calling it the primary reason to stay and describing it as comparable to having the fortress on a platter. 89 reviews.

Complaints

What Do Guests Complain About at Viva Trakai?

Severely inconsistent and often negligent service marked by 30-60 minute waits for basic table acknowledgment even during empty/low-traffic periods, with servers ignoring customers or appearing unmotivated. 21 reviews
Problematic food quality issues including undercooked chicken with visible blood, overcooked dry meat, poorly executed dishes, and frequent discrepancies between menu descriptions and actual portions. 18 reviews
Significantly higher prices than comparable venues for small portions, with dishes marked per 100g not disclosed upfront, resulting in unexpected €30+ charges for single meat plates. 19 reviews

What guests praise

Viva Trakai Reviews — What Guests Actually Say vs the Marketing

Viva Trakai sells itself as a 4-star hotel. What guests repeat most:

Spectacular unobstructed views of Trakai Castle and surrounding lakes from rooms and terrace, with most guests calling it the primary reason to stay and describing it as comparable to having the fortress on a platter. 89 reviews
Authentic Georgian cuisine with standout dishes like khachapuri, shashlik, and traditional preparations that guests praise as genuine, well-executed, and unlike typical local Lithuanian fare. 67 reviews
Exceptionally welcoming and attentive service staff who frequently go above and beyond with thoughtful gestures like comforting upset children and accommodating last-minute requests. 52 reviews

Room requests

Which Room Should You Ask For at Viva Trakai?

Ask for

Sauna cabins reported as peaceful by multiple guests

Method

How HotelShortlist Researched Viva Trakai

We read 393 public guest reviews of Viva Trakai, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-08-13. If you represent Viva Trakai and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Spectacular unobstructed views of Trakai Castle and surrounding lakes from rooms and terrace, with most guests calling it the primary reason to stay and describing it as comparable to having the fortress on a platter. (89×)

Authentic Georgian cuisine with standout dishes like khachapuri, shashlik, and traditional preparations that guests praise as genuine, well-executed, and unlike typical local Lithuanian fare. (67×)

Exceptionally welcoming and attentive service staff who frequently go above and beyond with thoughtful gestures like comforting upset children and accommodating last-minute requests. (52×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Severely inconsistent and often negligent service marked by 30-60 minute waits for basic table acknowledgment even during empty/low-traffic periods, with servers ignoring customers or appearing unmotivated. (21×)

Problematic food quality issues including undercooked chicken with visible blood, overcooked dry meat, poorly executed dishes, and frequent discrepancies between menu descriptions and actual portions. (18×)

Significantly higher prices than comparable venues for small portions, with dishes marked per 100g not disclosed upfront, resulting in unexpected €30+ charges for single meat plates. (19×)

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5 more watch-outs are visible to members.

Parking note. Adequate — Free on-site parking available but must be booked in advance; some guests note it exists and is convenient.

What guests report

View

Castle and lake views from most rooms and terrace; sauna cabins offer the best views; some ground-floor rooms lack quality views

Bed & mattress

Generally comfortable with quality bedding; some reports of overly firm mattresses and thin mattress pads transmitting movement between partners

Bathroom & water

Small/cramped in many rooms; variable hot water pressure; shower cabin leaking issues reported; some units lack blackout options

Breakfast

High-quality cooked breakfast with three preset options, breads, spreads; limited portions (single cup of coffee per person); not full buffet despite full inclusion

AC / heating

Air conditioning present in most rooms; generally reliable

Elevator

None — stairs only

Local knowledge

Book parking in advance if staying overnight; it's free but requires pre-reservation.

Request a room away from restaurant/bar area if you prefer quiet; some guests report better peace in certain cabins.

Arrive early if ordering food; kitchen closes around 20:30 on weekends and cannot always accommodate late requests.

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Room intel

Quiet rooms / wings

Sauna cabins reported as peaceful by multiple guests

Extra charges guests were surprised by

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Character & facilities

Family facilities

Small children's playground area
Lake swimming access
Spacious outdoor pavilions for family gatherings

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