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Vilnius
Novotel Vilnius Centre
★★★★
Gedimino pr. 16, Vilnius, 01103 Vilniaus m. sav., Lithuania
Engine scores
·Newness ≈2013
·Location 4.6
Member rate
€—,———
Booking.com shows the public rate for the same room and dates
Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.
Verdict
Is Novotel Vilnius Centre Worth It? The Honest Verdict
9.0/10 Booking.com4.6/5 Google1,930 reviews read4-star
As of 16 August 2026, 1,930 guest reviews give Novotel Vilnius Centre 9.0/10 on Booking.com and 4.6/5 on Google.
Most-repeated praise: Exceptional central location on Gedimino Avenue, just 5-10 minutes walk to Old Town, Cathedral Square, and all major attractions with every restaurant, bar, shop and cultural site within easy reach 89 reviews.
Pest check
Bed Bugs and Pest Reports at Novotel Vilnius Centre — What 1,930 Reviews Say
None of the 1,930 guest reviews we read for Novotel Vilnius Centre mention bed bugs, cockroaches, mice or other pests.
Complaints
Noise and Room Complaints at Novotel Vilnius Centre: Which Rooms to Avoid
- Extremely loud street noise from bars, nightclubs and traffic that penetrates rooms even on upper floors, making sleep difficult without earplugs despite thin walls and poor soundproofing 21 reviews
- Unprofessional and dismissive front desk staff in some interactions including cold greetings, rude eye-rolling at requests, ignoring guests, arguing in front of customers, and failing to apologize for service failures 18 reviews
- No parking at hotel requiring guests to use expensive municipal garage at €2.50/hour without clear disclosure during booking; costs accumulate to €25+ for multi-night stays 13 reviews
Rooms to avoid
- Room 602 and other street-facing rooms on Gedimino Avenue extremely noisy throughout night
- Rooms on lower floors (1-4) experience more street noise and bar noise
- Rooms facing main avenue experience peak noise Thu-Sat due to nightlife
What guests praise
Novotel Vilnius Centre Reviews — What Guests Actually Say vs the Marketing
Novotel Vilnius Centre sells itself as a 4-star hotel. What guests repeat most:
- Exceptional central location on Gedimino Avenue, just 5-10 minutes walk to Old Town, Cathedral Square, and all major attractions with every restaurant, bar, shop and cultural site within easy reach 89 reviews
- Spacious, modern, clean rooms with both bathtub and separate shower in most units, comfortable beds, good water pressure, and contemporary furnishings that feel well-maintained 72 reviews
- Excellent breakfast buffet with diverse hot and cold options including fresh bread, waffles made to order, eggs, sausages, cheese, fruits, yogurt, and good quality coffee 68 reviews
Room requests
Which Room Should You Ask For at Novotel Vilnius Centre?
Ask for
- Upper floors generally quieter than lower floors despite street noise
- Rooms facing away from Gedimino Avenue (courtyard/back side) significantly quieter
Method
How HotelShortlist Researched Novotel Vilnius Centre
We read 1,930 public guest reviews of Novotel Vilnius Centre, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-08-16. If you represent Novotel Vilnius Centre and believe something here is wrong, write to members@hotelshortlist.com and we will review it.
What guests love
Exceptional central location on Gedimino Avenue, just 5-10 minutes walk to Old Town, Cathedral Square, and all major attractions with every restaurant, bar, shop and cultural site within easy reach (89×)
Spacious, modern, clean rooms with both bathtub and separate shower in most units, comfortable beds, good water pressure, and contemporary furnishings that feel well-maintained (72×)
Excellent breakfast buffet with diverse hot and cold options including fresh bread, waffles made to order, eggs, sausages, cheese, fruits, yogurt, and good quality coffee (68×)
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5 more positive findings visible to members.
Watch-outs · 8 recorded
Extremely loud street noise from bars, nightclubs and traffic that penetrates rooms even on upper floors, making sleep difficult without earplugs despite thin walls and poor soundproofing (21×)
Unprofessional and dismissive front desk staff in some interactions including cold greetings, rude eye-rolling at requests, ignoring guests, arguing in front of customers, and failing to apologize for service failures (18×)
No parking at hotel requiring guests to use expensive municipal garage at €2.50/hour without clear disclosure during booking; costs accumulate to €25+ for multi-night stays (13×)
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(11×)
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5 more watch-outs are visible to members.
Parking note. Problematic — Hotel has no parking; guests must use nearby municipal garage at €2.50/hour, which becomes expensive for multi-night stays and is not mentioned upfront.
Review history 1,930 dated reviews · 2013-03 → 2026-08
Monthly average (1–5)Smoothed trend
Review counts: 1,930 Google
What the trend suggests
Possible review removal2013-08 – 2013-1275% confidence
A 5-month gap (Aug–Dec 2013) with near-zero delta (−0.42 points, from 4.75 to 4.33) suggests reviews were removed or suppressed rather than a renovation closure followed by reopening. A true renovation would typically show post-gap recovery of +0.30 or more; this mild decline is consistent with selective review deletion or archive purging during the early data period.
Issue resolved2016-03 – 2025-1272% confidence
WiFi and internet quality complaints (slow, unreliable, password issues) were prominent in 2016–2022 reviews (e.g. 2016-Q3, 2022-Q2, 2022-Q3), but are absent from 2023–2026 review snippets. This sustained absence across 40+ months of recent data suggests the hotel upgraded its connectivity infrastructure, resolving a previously recurring pain point.
Emerging issue2020-01 – 2025-1270% confidence
Noise complaints (especially street/bar noise during late hours) appear sporadically in 2020–2021 (COVID-era, potentially low traffic) but intensify and cluster in 2024–2025 reviews (2024-Q2, 2025-Q2, 2025-Q4), suggesting increased nightlife activity in the surrounding area or guests' heightened sensitivity. This pattern is consistent with post-pandemic recovery bringing crowds back to the city center where the hotel is located.
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What guests report
View
Upper floors (8-9) have stunning views of Cathedral Square, Gediminas Tower, and city skyline; street-facing rooms on main avenue have excellent city views; lower floors and inner courtyard rooms have poor or no views of outside
Bed & mattress
Generally praised as comfortable and supportive with quality mattresses, though some guests found mattresses too soft/spongy or too thin; pillows noted as subpar for a 4-star hotel
Bathroom & water
Spacious with good water pressure in showers; most rooms feature both bathtub and separate shower cabin which guests love; mold reported in some shower areas; smoked glass doors criticized for poor privacy
Wi-Fi
Highly variable; described as speedy and excellent in some reviews but also as useless/very slow during peak hours; Chromecast advertised but sometimes missing network hardware
Breakfast
Excellent quality and diverse selection with fresh bread, waffles, hot options, meats, cheeses, yogurts; worth the €15 price though some say skip it for local cafés; buffet can get crowded at peak times; limited fruit options; takeaway breakfast boxes are disappointing
AC / heating
Centralized control with no manual adjustment; fails to cool in summer; winter heating adequate but thermostat noise can be loud; some rooms cannot control temperature independently
Elevator
Unreliable
Hotel team
General Manager
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Food and Beverage Manager
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Head of Quality / Operations Leader
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Operations & Process Coordination Specialist
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Administrative Coordinator
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Reservations Agent
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Receptionist
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Local knowledge
Request a room NOT facing Gedimino Avenue (main street) to avoid nightlife noise, especially Thu-Sat; rooms 602 and others on street-facing side are extremely loud
Bring earplugs or request them at reception; central location means street bars operate until 4-5am with drunk people shouting
Airport bus #88 costs €1 and stops 600m away; BOLT taxi is €8 or less, much cheaper than hotel's €40 transfer offer
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Room intel
Quiet rooms / wings
- Upper floors generally quieter than lower floors despite street noise
- Rooms facing away from Gedimino Avenue (courtyard/back side) significantly quieter
Noisy rooms to avoid
- Room 602 and other street-facing rooms on Gedimino Avenue extremely noisy throughout night
- Rooms on lower floors (1-4) experience more street noise and bar noise
- Rooms facing main avenue experience peak noise Thu-Sat due to nightlife
Extra charges guests were surprised by
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Character & facilities
Design & character 1% of reviews mention design
- Modern, contemporary interior with minimal aesthetic praised but also noted as impersonal and lacking warmth
- Renovated lobby described as very nice with newly updated common spaces
- Themed rooms (e.g., 'iSpy' room, basketball-themed room 501) with different wallpapers add personality
Rooms & categories
5 room types
13 photosBEST VALUE
Superior Room
Superior Room, Queen Bed
Non-SmokingTelevisionLocal mapsPremium beddingSatellite TV serviceIron/ironing board (on request)
11 photosOPTION 2
Executive Room
Executive Room, Queen Bed
Non-SmokingTelevisionLocal mapsPremium beddingSatellite TV serviceIron/ironing board (on request)
14 photosOPTION 3
1 Bedroom Suite
1 Bedroom Suite, 1 Bedroom, Queen Bed
1 Bedroom
Cot on demand
13 photosOPTION 4
Suite
Suite
Non-SmokingTelevisionLocal mapsPremium beddingSatellite TV serviceIron/ironing board (on request)
13 photosOPTION 5
Economy Suite
Economy Suite
Non-SmokingTelevisionLocal mapsPremium beddingSatellite TV serviceIron/ironing board (on request)
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