How is Das Edelweiss Salzburg Mountain Resort rated?

Das Edelweiss Salzburg Mountain Resort scores 9.2/10 on Booking.com and 4.8/5 on Google.

How many guest reviews were analysed for Das Edelweiss Salzburg Mountain Resort?

HotelShortlist analysed 100 guest reviews for Das Edelweiss Salzburg Mountain Resort to build this verified profile.

Is Das Edelweiss Salzburg Mountain Resort a 5-star hotel?

Yes — Das Edelweiss Salzburg Mountain Resort is a 5-star property in Wagrain.

How do I get the member rate?

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HotelShortlist rating

1.5/5

Not on the HotelShortlist: Noise complaints in 4% of guest reviews; Guests report hidden fees.

Wagrain

Das Edelweiss Salzburg Mountain Resort

Name: Das Edelweiss Salzburg Mountain Resort
Address: Wagrain

★★★★★

9.2

Booking score

4.8

Google rating

1,697

Total reviews

★★★★★

Star rating

≈2018

Built / renovated

Hettegger

Owner

Noise mentions

Engine scores ·Newness ≈2018 ·Location 4.8

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Das Edelweiss Salzburg Mountain Resort Worth It? The Honest Verdict

9.2/10 Booking.com4.8/5 Google100 reviews read5-star

As of 19 September 2026, 100 guest reviews give Das Edelweiss Salzburg Mountain Resort 9.2/10 on Booking.com and 4.8/5 on Google.

Most-repeated praise: Outstanding family-friendly infrastructure with exceptional kids' amenities including indoor water slides, supervised playrooms, multiple pools, jungle gym, and daycare services that allow parents to enjoy spa and dining without worry 27 reviews.

Complaints

Noise and Room Complaints at Das Edelweiss Salzburg Mountain Resort: Which Rooms to Avoid

Inconsistent and unprofessional service from certain staff members including rude receptionists (especially toward non-German speakers), dismissive concierge behavior, and lack of follow-through on bookings and promises 6 reviews
Severe noise disturbance from external party street (Obertauern festival zone) with loud music until 2-3am every night affecting multiple rooms, and unhelpful reception staff who dismiss guest concerns and refuse room relocations 3 reviews
Poor communication and lack of proactive information sharing about included activities, weekly schedules, and amenities—guests had to repeatedly ask and still missed opportunities due to late notification 2 reviews

Rooms to avoid

Rooms on party street side (Obertauern festival area) experience 2-3am noise nightly
Room directly above party disco area reported as impossible for sleep

What guests praise

Das Edelweiss Salzburg Mountain Resort Reviews — What Guests Actually Say vs the Marketing

Das Edelweiss Salzburg Mountain Resort sells itself as a 5-star hotel. What guests repeat most:

Outstanding family-friendly infrastructure with exceptional kids' amenities including indoor water slides, supervised playrooms, multiple pools, jungle gym, and daycare services that allow parents to enjoy spa and dining without worry 27 reviews
World-class spa and wellness facilities spanning multiple floors with numerous saunas (Finnish, steam, infrared), hot tubs, cold plunges, indoor-outdoor pools, and professional massage therapists offering rejuvenating experiences 24 reviews
Exceptionally fresh, high-quality food across breakfast buffets, à la carte dinners, and specialty restaurants (Sirloin steakhouse, sushi bar) with diverse international cuisine and creative presentations that rival fine dining 21 reviews

Method

How HotelShortlist Researched Das Edelweiss Salzburg Mountain Resort

We read 100 public guest reviews of Das Edelweiss Salzburg Mountain Resort, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-19. If you represent Das Edelweiss Salzburg Mountain Resort and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Outstanding family-friendly infrastructure with exceptional kids' amenities including indoor water slides, supervised playrooms, multiple pools, jungle gym, and daycare services that allow parents to enjoy spa and dining without worry (27×)

World-class spa and wellness facilities spanning multiple floors with numerous saunas (Finnish, steam, infrared), hot tubs, cold plunges, indoor-outdoor pools, and professional massage therapists offering rejuvenating experiences (24×)

Exceptionally fresh, high-quality food across breakfast buffets, à la carte dinners, and specialty restaurants (Sirloin steakhouse, sushi bar) with diverse international cuisine and creative presentations that rival fine dining (21×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Inconsistent and unprofessional service from certain staff members including rude receptionists (especially toward non-German speakers), dismissive concierge behavior, and lack of follow-through on bookings and promises (6×)

Severe noise disturbance from external party street (Obertauern festival zone) with loud music until 2-3am every night affecting multiple rooms, and unhelpful reception staff who dismiss guest concerns and refuse room relocations (3×)

Poor communication and lack of proactive information sharing about included activities, weekly schedules, and amenities—guests had to repeatedly ask and still missed opportunities due to late notification (2×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see (2×)

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5 more watch-outs are visible to members.

Parking note. Adequate — Garage parking available with check-in service, though one review mentioned 15-minute wait and self-parking; generally functional but not luxurious.

What guests report

View

Rooms vary: newer rooms and suites have stunning mountain views; older building rooms face parking garage or have limited vistas

Bed & mattress

Comfortable in new rooms; uncomfortable and dated in older building rooms

Bathroom & water

Heated bathroom floors, high-tech toilets, good water pressure in newer rooms

Wi-Fi

Strong WiFi throughout most areas; occasional outages reported

Breakfast

Exceptional quality buffet with diverse international options, fresh items, juice room, though crowded after 9am

AC / heating

No air conditioning mentioned; hotel relies on natural Alpine cooling and heating systems

Local knowledge

Book a newly renovated room, not the older 1990s-era rooms in the original building—they feel dated and lack modern amenities

Request an English-speaking receptionist when booking activities and information sessions, as language barriers caused missed opportunities for some guests

Rooms farther from the party street (Obertauern party zone outside) are dramatically quieter—request upper floors or rooms on the far side of the hotel

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Room intel

Noisy rooms to avoid

Rooms on party street side (Obertauern festival area) experience 2-3am noise nightly
Room directly above party disco area reported as impossible for sleep

Extra charges guests were surprised by

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Character & facilities

Design & character 8% of reviews mention design

Modern minimalist Alpine aesthetic with warm wood finishes and thoughtful details
Two Michelin Keys awarded for exceptional hospitality and design excellence (2026)
Seamless blend of old-school charm with contemporary luxury throughout interiors

Gym & fitness Decent

Dedicated fitness room with equipment available
Guest mentioned it as a positive amenity alongside pools and spa
Not extensively detailed in reviews but consistently included in activity lists

Family facilities

Indoor water slides and tube systems
Multiple supervised playrooms with age-appropriate activities (PlayStation, e-wall, snooker, basketball, trampolines, soccer)
Separate kids' pool and family spa areas
Professional daycare services allowing parent-free time

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