How is Genusshotel Fichtenhof rated?

Genusshotel Fichtenhof scores 9.3/10 on Booking.com and 4.7/5 on Google.

How many guest reviews were analysed for Genusshotel Fichtenhof?

HotelShortlist analysed 154 guest reviews for Genusshotel Fichtenhof to build this verified profile.

Is Genusshotel Fichtenhof a 4-star hotel?

Yes — Genusshotel Fichtenhof is a 4-star property in Wagrain.

How do I get the member rate?

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HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Wagrain

Genusshotel Fichtenhof

Name: Genusshotel Fichtenhof
Address: Wagrain

★★★★

9.3

Booking score

4.7

Google rating

178

Total reviews

★★★★

Star rating

≈2016

Built / renovated

Herbert Gschwandtl

Owner

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2016 ·Location 4.7

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Genusshotel Fichtenhof Worth It? The Honest Verdict

9.3/10 Booking.com4.7/5 Google154 reviews read4-star

As of 19 September 2026, 154 guest reviews give Genusshotel Fichtenhof 9.3/10 on Booking.com and 4.7/5 on Google.

Most-repeated praise: Exceptional gourmet cuisine consistently described as Michelin-star or fine-dining level, with creative 5-7 course menus that change nightly and feature impeccable presentation and high-quality ingredients 92 reviews.

Complaints

Noise and Room Complaints at Genusshotel Fichtenhof: Which Rooms to Avoid

Parking lot is severely undersized and poorly organized, making it difficult to find spots and creating anxiety that parked cars may be damaged 4 reviews
Standard rooms are cramped with low mansard ceilings, creating claustrophobic conditions for taller guests or those used to spacious accommodations 3 reviews
The owner can be curt, dismissive, or appear arrogant during check-in and interactions, sometimes refusing guest requests without explanation 5 reviews

Rooms to avoid

Rooms on upper floors facing the street (traffic and cow bells audible)
Room 403 in mansard area (shared balcony, noise transmission)

What guests praise

Genusshotel Fichtenhof Reviews — What Guests Actually Say vs the Marketing

Genusshotel Fichtenhof sells itself as a 4-star hotel. What guests repeat most:

Exceptional gourmet cuisine consistently described as Michelin-star or fine-dining level, with creative 5-7 course menus that change nightly and feature impeccable presentation and high-quality ingredients 92 reviews
Warm, family-owned hospitality where the owner and staff go out of their way to anticipate guest needs, provide personalized service, and make visitors feel genuinely welcomed and cared for 78 reviews
Beautiful, well-maintained wellness and spa facilities including a heated indoor pool with massage jets, sauna, and relaxation areas with water beds 41 reviews

Method

How HotelShortlist Researched Genusshotel Fichtenhof

We read 154 public guest reviews of Genusshotel Fichtenhof, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-19. If you represent Genusshotel Fichtenhof and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptional gourmet cuisine consistently described as Michelin-star or fine-dining level, with creative 5-7 course menus that change nightly and feature impeccable presentation and high-quality ingredients (92×)

Warm, family-owned hospitality where the owner and staff go out of their way to anticipate guest needs, provide personalized service, and make visitors feel genuinely welcomed and cared for (78×)

Beautiful, well-maintained wellness and spa facilities including a heated indoor pool with massage jets, sauna, and relaxation areas with water beds (41×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members (67×)

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Members see this finding in full Members see this finding in full Members see this finding in full(8×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Parking lot is severely undersized and poorly organized, making it difficult to find spots and creating anxiety that parked cars may be damaged (4×)

Standard rooms are cramped with low mansard ceilings, creating claustrophobic conditions for taller guests or those used to spacious accommodations (3×)

The owner can be curt, dismissive, or appear arrogant during check-in and interactions, sometimes refusing guest requests without explanation (5×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full (2×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this findin (2×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this (2×)

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5 more watch-outs are visible to members.

Parking note. Problematic — Multiple guests report the parking lot is too small, tight, and causes anxiety about car damage from other vehicles parked closely.

What guests report

View

Valley and mountain views vary by room; rooms 402/403 have good views but share balcony; room 401 has roof-only view; room 208 has tree-blocked view

Bed & mattress

Mattresses generally comfortable but some guests find them too hard; beds are newish and well-maintained

Bathroom & water

Moderns in newer rooms; some older standard rooms have cramped bathrooms with low headroom under roof

Wi-Fi

Acceptable but sometimes unstable, occasional connectivity issues reported

Breakfast

Excellent, generous, fresh, diverse buffet with high-quality options

AC / heating

None—no air conditioning; heating available but no cooling; guests must open windows for ventilation

Elevator

Yes, but only goes to 3rd floor; last floor requires stairs

Local knowledge

Standard rooms on upper floors with mansard ceilings are very small and have low headroom—request larger rooms like 208 if you're tall

Rooms 402/403 have beautiful valley views but share a small balcony with no partition—not ideal for privacy

Room 401 has windows facing only the sky due to roof design—avoid if you want a view

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Members see this finding in full Members see this finding in full Members see this finding

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Room intel

Noisy rooms to avoid

Rooms on upper floors facing the street (traffic and cow bells audible)
Room 403 in mansard area (shared balcony, noise transmission)

Extra charges guests were surprised by

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Character & facilities

Family facilities

Playroom with toys and games for children
Dedicated children's menu at dinner
Indoor heated pool with shallow areas
Family-friendly atmosphere with casual dress code

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