How is Grossarler Hof rated?

Grossarler Hof scores 9.0/10 on Booking.com and 4.8/5 on Google.

How many guest reviews were analysed for Grossarler Hof?

HotelShortlist analysed 497 guest reviews for Grossarler Hof to build this verified profile.

Is Grossarler Hof a 4-star hotel?

Yes — Grossarler Hof is a 4-star property in Wagrain.

How do I get the member rate?

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HotelShortlist rating

4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Wagrain

Grossarler Hof

Name: Grossarler Hof
Address: Wagrain

★★★★

9.0

Booking score

4.8

Google rating

566

Total reviews

★★★★

Star rating

≈2012

Built / renovated

Noise mentions

Engine scores ·Newness ≈2012 ·Location 4.8

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Grossarler Hof Worth It? The Honest Verdict

9.0/10 Booking.com4.8/5 Google497 reviews read4-star

As of 19 September 2026, 497 guest reviews give Grossarler Hof 9.0/10 on Booking.com and 4.8/5 on Google.

Most-repeated praise: Exceptionally warm, genuine, and attentive service throughout the hotel, from front desk through restaurant, spa, and housekeeping—staff treat guests like family and genuinely care about their comfort 187 reviews.

Complaints

Noise and Room Complaints at Grossarler Hof: Which Rooms to Avoid

Dinner quality is inconsistent with overcooked/oversalted fish, tough meat, poorly executed plating, and cold dishes that fail to meet 4-star standards despite high prices 6 reviews
Spa is very small and cramped with insufficient lounge chairs relative to guest capacity; outdoor pool is tiny (approximately 5x3 meters) and too cold for comfortable use 11 reviews
Problematic restaurant service where staff lack attentiveness, take excessive time to acknowledge customers, show poor eye contact, and display arrogant behavior toward guests 5 reviews

Rooms to avoid

East-facing rooms on lower floors directly facing street traffic
Rooms with open windows expose guests to significant traffic and creek noise
Ostseitige Zimmer (east-side rooms) explicitly noted as noisiest by multiple guests

What guests praise

Grossarler Hof Reviews — What Guests Actually Say vs the Marketing

Grossarler Hof sells itself as a 4-star hotel. What guests repeat most:

Exceptionally warm, genuine, and attentive service throughout the hotel, from front desk through restaurant, spa, and housekeeping—staff treat guests like family and genuinely care about their comfort 187 reviews
Outstanding 5-7 course dinner menus featuring high-quality, regionally-sourced ingredients creatively prepared with fine dining presentation; frequently compared to Michelin-starred restaurants 156 reviews
Beautiful, spacious, immaculately clean rooms furnished in traditional alpine wood style with modern bathrooms, large balconies, and stunning mountain or river views 134 reviews

Room requests

Which Room Should You Ask For at Grossarler Hof?

Ask for

West-facing rooms away from main street (mountain-view side)
Higher floors reportedly quieter from street noise

Method

How HotelShortlist Researched Grossarler Hof

We read 497 public guest reviews of Grossarler Hof, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-19. If you represent Grossarler Hof and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptionally warm, genuine, and attentive service throughout the hotel, from front desk through restaurant, spa, and housekeeping—staff treat guests like family and genuinely care about their comfort (187×)

Outstanding 5-7 course dinner menus featuring high-quality, regionally-sourced ingredients creatively prepared with fine dining presentation; frequently compared to Michelin-starred restaurants (156×)

Beautiful, spacious, immaculately clean rooms furnished in traditional alpine wood style with modern bathrooms, large balconies, and stunning mountain or river views (134×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Dinner quality is inconsistent with overcooked/oversalted fish, tough meat, poorly executed plating, and cold dishes that fail to meet 4-star standards despite high prices (6×)

Spa is very small and cramped with insufficient lounge chairs relative to guest capacity; outdoor pool is tiny (approximately 5x3 meters) and too cold for comfortable use (11×)

Problematic restaurant service where staff lack attentiveness, take excessive time to acknowledge customers, show poor eye contact, and display arrogant behavior toward guests (5×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Member (5×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding (4×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see thi (5×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full (1×)

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5 more watch-outs are visible to members.

Parking note. Comfortable — Underground garage is spacious, free, and convenient with adequate spaces; some reviews note it's occasionally tight or confusing in layout but generally praised.

What guests report

View

Rooms on west/mountain side have stunning alpine and river views; east-side rooms face street, sawmill, or industrial area with poor outlooks

Bed & mattress

Beds consistently praised as extremely comfortable with high-quality mattresses and excellent sleep quality; some guests noted beds in suite rooms very soft/sinking

Bathroom & water

Separate toilet, large bathtub and shower with good water pressure and hot water; however, some rooms lack showers (only tubs) and shower heads could be larger

Wi-Fi

Reliable and fast throughout hotel, free for all guests

Breakfast

Excellent quality buffet with fresh regional products and excellent value; worth adding to any package due to superior quality and variety

AC / heating

No air conditioning in rooms; fans available upon request but unreliable during summer heat waves; major complaint from summer guests

Local knowledge

Request a room on the west/mountain-facing side (away from main road) for quieter nights and better views; rooms on the east side face the street and sawmill

Book massages in advance, especially with the highly-praised Hungarian massage therapists Beata and Beado—they are frequently fully booked

Arrive early for breakfast to enjoy fresh buffet items; late arrivals encounter depleted selections and items not being refilled promptly

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Room intel

Quiet rooms / wings

West-facing rooms away from main street (mountain-view side)
Higher floors reportedly quieter from street noise

Noisy rooms to avoid

East-facing rooms on lower floors directly facing street traffic
Rooms with open windows expose guests to significant traffic and creek noise
Ostseitige Zimmer (east-side rooms) explicitly noted as noisiest by multiple guests

Extra charges guests were surprised by

Members see this finding in full Members
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Character & facilities

Design & character 1% of reviews mention design

Traditional alpine wood interiors throughout rooms (floors, walls, ceilings)
Thoughtfully rustic-modern blend balancing luxury with cozy mountain lodge atmosphere
Huntsman/Jägerstube-themed suites and carefully curated detail-oriented aesthetic

Gym & fitness Basic

Located in spa area between saunas, making it too warm to use effectively
Only 6-8 outdated machines with some hand weights—insufficient equipment for serious fitness
Small token fitness corner; older guests primarily use spa instead

Family facilities

Children allowed in spa until 2 PM (some reviews mention 5 PM)
Children's menu available at dinner with items like pasta and fries
Pet-friendly throughout (dogs welcomed with special care)
Separate family rooms with child beds available; crib provided for infants

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