How is Novotel Warszawa Airport rated?

Novotel Warszawa Airport scores 10.0/10 on Booking.com and 4.5/5 on Google.

How many guest reviews were analysed for Novotel Warszawa Airport?

HotelShortlist analysed 500 guest reviews for Novotel Warszawa Airport to build this verified profile.

Is Novotel Warszawa Airport a 4-star hotel?

Yes — Novotel Warszawa Airport is a 4-star property in Warsaw.

How do I get the member rate?

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Assessment visible · Rates members only

HotelShortlist rating

4.5/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Warsaw

Novotel Warszawa Airport

Name: Novotel Warszawa Airport
Address: Warsaw

★★★★

10.0

Booking score

4.5

Google rating

6,378

Total reviews

★★★★

Star rating

≈2013

Built / renovated

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2013 ·Location 4.5

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Novotel Warszawa Airport Worth It? The Honest Verdict

10.0/10 Booking.com4.5/5 Google500 reviews read4-star

As of 9 October 2026, 500 guest reviews give Novotel Warszawa Airport 10.0/10 on Booking.com and 4.5/5 on Google.

Most-repeated praise: Excellent breakfast with exceptional variety including fresh waffles, fresh juice stations, diverse hot/cold options, fresh bread and fruits, and premium Rituals toiletries that make the morning experience feel luxurious 78 reviews.

Complaints

Noise and Room Complaints at Novotel Warszawa Airport: Which Rooms to Avoid

Multiple confirmed bedbug infestations in ground floor rooms causing guests to stay in bug-infested spaces unknowingly, with hotel failing to adequately disclose or remedy the problem 5 reviews
Air conditioning systems completely non-functional or turned off by management allegedly to save money, leaving rooms unbearably hot (26-28°C) with no way to control temperature 8 reviews
Poor soundproofing and thin walls allowing noise from neighboring rooms, corridors, and bar to disturb sleep through evening and night hours including children running at 2-3 AM 7 reviews

Rooms to avoid

Ground floor rooms near bar extremely loud until 3-4 AM
First floor rooms directly across from bar receive noise bleed
Rooms facing busy main road with non-stop traffic noise

What guests praise

Novotel Warszawa Airport Reviews — What Guests Actually Say vs the Marketing

Novotel Warszawa Airport sells itself as a 4-star hotel. What guests repeat most:

Excellent breakfast with exceptional variety including fresh waffles, fresh juice stations, diverse hot/cold options, fresh bread and fruits, and premium Rituals toiletries that make the morning experience feel luxurious 78 reviews
Outstanding location ideal for airport travelers with convenient bus connections directly to city center and major attractions within 20-25 minutes by public transport 112 reviews
Consistently praised staff members particularly at reception, bar, and restaurant who demonstrate genuine friendliness, helpfulness, and willingness to go above and beyond with special requests and recommendations 89 reviews

Room requests

Which Room Should You Ask For at Novotel Warszawa Airport?

Ask for

Executive floor rooms reported as quieter with better sleep quality
Rooms away from bar and main road recommended
Higher floor rooms (2nd floor+) quieter than ground floor

Method

How HotelShortlist Researched Novotel Warszawa Airport

We read 500 public guest reviews of Novotel Warszawa Airport, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-10-09. If you represent Novotel Warszawa Airport and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Excellent breakfast with exceptional variety including fresh waffles, fresh juice stations, diverse hot/cold options, fresh bread and fruits, and premium Rituals toiletries that make the morning experience feel luxurious (78×)

Outstanding location ideal for airport travelers with convenient bus connections directly to city center and major attractions within 20-25 minutes by public transport (112×)

Consistently praised staff members particularly at reception, bar, and restaurant who demonstrate genuine friendliness, helpfulness, and willingness to go above and beyond with special requests and recommendations (89×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Multiple confirmed bedbug infestations in ground floor rooms causing guests to stay in bug-infested spaces unknowingly, with hotel failing to adequately disclose or remedy the problem (5×)

Air conditioning systems completely non-functional or turned off by management allegedly to save money, leaving rooms unbearably hot (26-28°C) with no way to control temperature (8×)

Poor soundproofing and thin walls allowing noise from neighboring rooms, corridors, and bar to disturb sleep through evening and night hours including children running at 2-3 AM (7×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Member (12×)

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Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Me (9×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in ful (5×)

5 more watch-outs are visible to members.

Parking note. Problematic — Guests consistently report high fees (60-80 PLN, €20, $20) with limited availability; one review calls it 'a bit too expensive for outdoor parking with no electric charging.'

What guests report

Bed & mattress

Generally comfortable with good quality linens and pillows; some reports of very soft or old mattresses causing back pain

Bathroom & water

Spacious and surprisingly premium with excellent water pressure and hot water; some units have separated toilet without sink; occasional drainage clogs and mold/odor issues

Wi-Fi

Unreliable in many rooms; weak signal in some locations requiring mobile roaming for work; works better in lobby

Breakfast

Exceptional quality and variety including fresh waffles, made-to-order items, fresh juice stations, diverse hot/cold options; worth the stay; premium toiletries (Rituals brand); occasional inconsistency in quality

AC / heating

Major problem: many units non-functional or turned off by management; rooms reach 26-28°C and impossible to cool; some rooms lack in-room control

Local knowledge

Request a room away from the bar and main road; upper floors (2nd+) report better sleep quality

The free airport shuttle requires 90+ minute wait; cheaper to take Uber (3-7 dollars) which takes 5 minutes

Room cleaning is only on request; ask at reception on arrival if you want daily service

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Room intel

Quiet rooms / wings

Executive floor rooms reported as quieter with better sleep quality
Rooms away from bar and main road recommended
Higher floor rooms (2nd floor+) quieter than ground floor

Noisy rooms to avoid

Ground floor rooms near bar extremely loud until 3-4 AM
First floor rooms directly across from bar receive noise bleed
Rooms facing busy main road with non-stop traffic noise

Extra charges guests were surprised by

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Character & facilities

Design & character 1% of reviews mention design

Boutique-style customized rooms like 'Surfers Room' with unique artistic themes
Modern and elegant design with contemporary furniture and fittings
Large spacious lobbies and contemporary aesthetic create welcoming atmosphere

Gym & fitness Basic

Small fitness corner with basic equipment; one review mentions broken machines
Sauna available 24 hours in gym area appreciated by guests
No glasses available at gym bar, requiring trip back to reception

Family facilities

Dedicated kids play area and children's corner in lobby with entertainment
Game room with Xbox 360, foosball table, and entertainment options
Outdoor swimming pool and garden area for kids to enjoy
Family rooms available and willing to accommodate families with young children

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