How is Raffles Europejski Warsaw rated?

Raffles Europejski Warsaw scores 9.6/10 on Booking.com and 4.8/5 on Google.

How many guest reviews were analysed for Raffles Europejski Warsaw?

HotelShortlist analysed 390 guest reviews for Raffles Europejski Warsaw to build this verified profile.

Is Raffles Europejski Warsaw a 5-star hotel?

Yes — Raffles Europejski Warsaw is a 5-star property in Warsaw.

How do I get the member rate?

HotelShortlist is a private members’ club. Ask for an introduction and, once admitted, member rates are unlocked on every verified hotel.

Assessment visible · Rates members only

HotelShortlist rating

4.5/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Warsaw

Raffles Europejski Warsaw

Name: Raffles Europejski Warsaw
Address: Warsaw

★★★★★

9.6

Booking score

4.8

Google rating

2,011

Total reviews

★★★★★

Star rating

≈2018

Built / renovated

Monika

Owner

Noise mentions

Engine scores ·Newness ≈2018 ·Location 4.8

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

Ask for an introduction Already a member? Sign in

Verdict

Is Raffles Europejski Warsaw Worth It? The Honest Verdict

9.6/10 Booking.com4.8/5 Google390 reviews read5-star

As of 8 October 2026, 390 guest reviews give Raffles Europejski Warsaw 9.6/10 on Booking.com and 4.8/5 on Google.

Most-repeated praise: Exceptional concierge and front-desk service with staff who anticipate guest needs before being asked, provide personalized local recommendations, and handle special requests with grace 87 reviews.

Complaints

Noise and Room Complaints at Raffles Europejski Warsaw: Which Rooms to Avoid

Breakfast staff can be inconsistent, unfriendly, or slow to clear tables and deliver orders; some reviews report 20+ minute wait times for basic items 7 reviews
Bar and lounge staff occasionally dismissive or overly restrictive with guests, including denying entry to paying hotel guests and making negative comments about appearance 4 reviews
Front-desk staff sometimes unresponsive, slow to acknowledge guests, unhelpful with special requests like adjoining rooms despite advance notification, or unable to process FHR benefits correctly 6 reviews

Rooms to avoid

Front-facing suites on Royal Route (street drag racing, traffic noise after midnight)
High floors (upper-floor guests report heavy footsteps echoing through hard floors)

What guests praise

Raffles Europejski Warsaw Reviews — What Guests Actually Say vs the Marketing

Raffles Europejski Warsaw sells itself as a 5-star hotel. What guests repeat most:

Exceptional concierge and front-desk service with staff who anticipate guest needs before being asked, provide personalized local recommendations, and handle special requests with grace 87 reviews
Stunning spa facility with heated pool, jacuzzi, separate-gender saunas and steam rooms, and professional massage treatments that guests rank among the best they have experienced 72 reviews
Impeccably designed historic building blending 19th-century Neo-Renaissance architecture with modern luxury and contemporary Polish art throughout all public spaces and suites 65 reviews

Room requests

Which Room Should You Ask For at Raffles Europejski Warsaw?

Ask for

Rooms facing courtyard/interior
Rooms overlooking park
First-floor rooms near elevator (away from upper-floor noise)

Method

How HotelShortlist Researched Raffles Europejski Warsaw

We read 390 public guest reviews of Raffles Europejski Warsaw, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-10-08. If you represent Raffles Europejski Warsaw and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptional concierge and front-desk service with staff who anticipate guest needs before being asked, provide personalized local recommendations, and handle special requests with grace (87×)

Stunning spa facility with heated pool, jacuzzi, separate-gender saunas and steam rooms, and professional massage treatments that guests rank among the best they have experienced (72×)

Impeccably designed historic building blending 19th-century Neo-Renaissance architecture with modern luxury and contemporary Polish art throughout all public spaces and suites (65×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members(58×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members s(62×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding (41×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding(35×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see th(79×)

5 more positive findings visible to members.

Watch-outs · 8 recorded

Breakfast staff can be inconsistent, unfriendly, or slow to clear tables and deliver orders; some reviews report 20+ minute wait times for basic items (7×)

Bar and lounge staff occasionally dismissive or overly restrictive with guests, including denying entry to paying hotel guests and making negative comments about appearance (4×)

Front-desk staff sometimes unresponsive, slow to acknowledge guests, unhelpful with special requests like adjoining rooms despite advance notification, or unable to process FHR benefits correctly (6×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Me (3×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding (3×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see (4×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in f (6×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Member (3×)

5 more watch-outs are visible to members.

Parking note. Problematic — Multiple guests report parking difficulties, closed streets/lots, and expensive rates, though free street parking available and one guest found it manageable via apps.

What guests report

View

Courtyard/interior views quieter than front-facing suites; some rooms overlook park; Palace of Culture visible from certain rooms

Bed & mattress

Super king beds reported as extremely comfortable and supportive with high-quality linens; some guests wished for firmer pillows

Bathroom & water

Large marble bathrooms with heated floors, excellent water pressure, rainfall showerheads, separate bath and shower, premium Blaise Mautin toiletries

Wi-Fi

Reliable with no reported issues, though one guest experienced a few hours of downtime on final day

Breakfast

Quality over quantity; fresh artisanal Polish breads, organic jams, smoked meats, fresh-squeezed juices, à la carte hot menu included; some find portions small for price (40€+/person)

AC / heating

Strong air conditioning; one review noted AC could be slightly stronger

Elevator

Available

Local knowledge

Book a room facing the courtyard or park side to avoid street noise; front-facing suites have known drag-racing noise issues after midnight

Use the free city parking app directly in front of hotel (overnight free) instead of paying for hotel parking; much more economical

Request the free art tour with Lukasz or Mr. Godlewski—covers 500+ contemporary Polish artworks throughout hotel; not to be missed

Members see this finding in full Members see this finding in full Members see this finding in full Members see this

Members see this finding in full Members see this finding in full Members see this finding

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members

Members see this finding in full Members see this finding in full Members see this finding in full Members see this

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this

Members see the full detail. Ask for an introduction

Room intel

Quiet rooms / wings

Rooms facing courtyard/interior
Rooms overlooking park
First-floor rooms near elevator (away from upper-floor noise)

Noisy rooms to avoid

Front-facing suites on Royal Route (street drag racing, traffic noise after midnight)
High floors (upper-floor guests report heavy footsteps echoing through hard floors)

Extra charges guests were surprised by

Members see this finding in full Members see this finding in full Members see t
Members see this finding in full Members see this finding in full Members see this fin
Members see this finding in full Members see this finding in full Members see this findin
Members see this finding in full Members see this finding in full Members see this finding in full Members see th

Members see the full detail. Ask for an introduction

Character & facilities

Design & character 7% of reviews mention design

Neo-Renaissance palace built 1857, spectacularly renovated with contemporary Polish art throughout
Unique art-filled interiors with 500+ pieces of modern Polish art displayed in rooms, corridors, and public spaces
High ceilings, original windows, elegant double-height spaces, tastefully curated furnishings blending historic grandeur with modern luxury

Gym & fitness Basic

Small basement-located gym with modern equipment and machines
Minimal equipment; limited space constrains workout options
Basic fitness corner rather than dedicated full gym facility

You are reading research nobody publishes.

This assessment is one of 200+ across 25+ cities. Members also see the rate — and book it. Membership is by introduction; if you found your way here, tell us who you are.

Ask for an introduction