How is Krupówki 17 Resort & Spa rated?

Krupówki 17 Resort & Spa scores 9.3/10 on Booking.com and 4.5/5 on Google.

How many guest reviews were analysed for Krupówki 17 Resort & Spa?

HotelShortlist analysed 100 guest reviews for Krupówki 17 Resort & Spa to build this verified profile.

Is Krupówki 17 Resort & Spa a 4-star hotel?

Yes — Krupówki 17 Resort & Spa is a 4-star property in Zakopane.

How do I get the member rate?

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HotelShortlist rating

1.5/5

Not on the HotelShortlist: Noise complaints in 7% of guest reviews; Guests report hidden fees.

Zakopane

Krupówki 17 Resort & Spa

Name: Krupówki 17 Resort & Spa
Address: Zakopane

★★★★

9.3

Booking score

4.5

Google rating

Total reviews

★★★★

Star rating

Monika

Owner

Highest floor guests reported

Noise mentions

Engine scores ·Location 4.5

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Krupówki 17 Resort & Spa Worth It? The Honest Verdict

9.3/10 Booking.com4.5/5 Google100 reviews read4-star

As of 15 August 2026, 100 guest reviews give Krupówki 17 Resort & Spa 9.3/10 on Booking.com and 4.5/5 on Google.

Most-repeated praise: Exceptional central location directly on Krupówki main pedestrian street with surprising quietness inside the building despite surrounding nightlife and foot traffic 28 reviews.

Complaints

Noise and Room Complaints at Krupówki 17 Resort & Spa: Which Rooms to Avoid

Absent or unresponsive reception staff and management, making it difficult or impossible to reach someone by phone during stated office hours or when problems arise 5 reviews
Poor soundproofing and unsealed windows allowing cold drafts and street noise (music, crowds, bands) to penetrate rooms despite central location advertising 6 reviews
Inconsistent room cleanliness with reports of dirty bathrooms, stained bedding, water residue from previous guests, and musty odors in some rooms 4 reviews

Rooms to avoid

Ground floor and first-floor rooms facing Krupówki street
Rooms directly overlooking main pedestrian area with nightlife venues

What guests praise

Krupówki 17 Resort & Spa Reviews — What Guests Actually Say vs the Marketing

Krupówki 17 Resort & Spa sells itself as a 4-star hotel. What guests repeat most:

Exceptional central location directly on Krupówki main pedestrian street with surprising quietness inside the building despite surrounding nightlife and foot traffic 28 reviews
Modern, elegant Scandinavian-style design combining historic building character with contemporary furnishings, natural light, and carefully curated artistic details throughout 19 reviews
Consistently clean, well-maintained rooms with tasteful decor, comfortable beds, and thoughtful amenities like welcome coffee/tea sets, robes, and slippers 26 reviews

Room requests

Which Room Should You Ask For at Krupówki 17 Resort & Spa?

Ask for

Upper floors away from street-facing windows (quieter than ground/first floor)
Rooms with interior-facing walls buffer some street noise

Method

How HotelShortlist Researched Krupówki 17 Resort & Spa

We read 100 public guest reviews of Krupówki 17 Resort & Spa, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-08-15. If you represent Krupówki 17 Resort & Spa and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptional central location directly on Krupówki main pedestrian street with surprising quietness inside the building despite surrounding nightlife and foot traffic (28×)

Modern, elegant Scandinavian-style design combining historic building character with contemporary furnishings, natural light, and carefully curated artistic details throughout (19×)

Consistently clean, well-maintained rooms with tasteful decor, comfortable beds, and thoughtful amenities like welcome coffee/tea sets, robes, and slippers (26×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this fin(18×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Absent or unresponsive reception staff and management, making it difficult or impossible to reach someone by phone during stated office hours or when problems arise (5×)

Poor soundproofing and unsealed windows allowing cold drafts and street noise (music, crowds, bands) to penetrate rooms despite central location advertising (6×)

Inconsistent room cleanliness with reports of dirty bathrooms, stained bedding, water residue from previous guests, and musty odors in some rooms (4×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in f (5×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members (5×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Me (4×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding (4×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members (3×)

5 more watch-outs are visible to members.

Parking note. Problematic — Multiple reviews explicitly state there is no parking at the hotel and vehicles must be left elsewhere in the city.

What guests report

View

Deluxe rooms have terraces with views of Krupówki street; some lower-floor rooms overlook roofs or have limited views; first-floor rooms lack window views

Bed & mattress

Generally comfortable in Superior/Deluxe; Standard rooms have small uncomfortable mattresses; some reports of sofa beds being inadequate for sleeping

Bathroom & water

Modern and spacious with large fixtures, but some reports of low water pressure and cold water; transparent glass walls with poor privacy

Wi-Fi

Not mentioned in reviews

Breakfast

Cold catered service delivered to rooms; basic and unvaried, not matching overall hotel quality; skip if expecting quality dining

AC / heating

Heating unreliable (inadequate warmth in winter); no AC mentioned; some rooms run warm/stuffy on upper floors despite window access

Elevator

None — stairs only

Local knowledge

Request a room on a higher floor away from Krupówki street to minimize noise from nightlife venues and street performers

Book Superior or Deluxe rooms with terraces for better privacy and views; Standard rooms are small but functional

SPA operates only 18:00-21:00 (evening hours); plan your relaxation time accordingly and arrive early if you want to use facilities

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Room intel

Quiet rooms / wings

Upper floors away from street-facing windows (quieter than ground/first floor)
Rooms with interior-facing walls buffer some street noise

Noisy rooms to avoid

Ground floor and first-floor rooms facing Krupówki street
Rooms directly overlooking main pedestrian area with nightlife venues

Extra charges guests were surprised by

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Character & facilities

Design & character 12% of reviews mention design

Scandinavian minimalism blended with historic building preservation
Local artist gallery integrated into common areas
Natural materials and wood details emphasized throughout

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