How is Ese Hotel rated?

Ese Hotel scores 9.0/10 on Booking.com and 4.3/5 on Google.

How many guest reviews were analysed for Ese Hotel?

HotelShortlist analysed 500 guest reviews for Ese Hotel to build this verified profile.

Is Ese Hotel a 4-star hotel?

Yes — Ese Hotel is a 4-star property in Birštonas.

How do I get the member rate?

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HotelShortlist rating

1.5/5

Not on the HotelShortlist: Noise complaints in 6% of guest reviews; Guests report hidden fees.

Birštonas

Ese Hotel

Name: Ese Hotel
Address: Birštonas

★★★★

9.0

Booking score

4.3

Google rating

625

Total reviews

★★★★

Star rating

≈2020

Built / renovated

Highest floor guests reported

Noise mentions

Engine scores ·Newness ≈2020 ·Location 4.3

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Ese Hotel Worth It? The Honest Verdict

9.0/10 Booking.com4.3/5 Google500 reviews read4-star

As of 25 September 2026, 500 guest reviews give Ese Hotel 9.0/10 on Booking.com and 4.3/5 on Google.

Most-repeated praise: Spectacular forest and river setting with pines and Nemunas views; guests repeatedly describe it as the hotel's greatest asset, with wake-up views of treetops and nature sounds. 87 reviews.

Complaints

Noise and Room Complaints at Ese Hotel: Which Rooms to Avoid

Thin walls and poor sound insulation throughout—guests hear neighboring conversations, children, TVs, hallway noise, and staff chatter clearly despite paying premium rates. 28 reviews
Inconsistent and sometimes dismissive reception staff; some rude, arrogant, or passive-aggressive during check-in, checkout, or problem resolution; lack of greeting or eye contact. 24 reviews
Severe parenting concerns: kiddies rooms charged at €4/hour even for adults supervising children, playroom only open until 19:00 (before dinner), kids can be ejected mid-meal. 12 reviews

Rooms to avoid

2nd–3rd floor rooms above spa/pool complex (heat pump noise, guest voices, sauna sounds)
Rooms facing parking lot or staff smoking areas
Rooms with shared walls in central corridor (high guest traffic noise)

What guests praise

Ese Hotel Reviews — What Guests Actually Say vs the Marketing

Ese Hotel sells itself as a 4-star hotel. What guests repeat most:

Spectacular forest and river setting with pines and Nemunas views; guests repeatedly describe it as the hotel's greatest asset, with wake-up views of treetops and nature sounds. 87 reviews
High-quality restaurant with creative, well-executed dishes including smoked ribs, fresh bread, innovative cocktails, and thoughtful seasonal/local ingredient experimentation. 68 reviews
Modern, clean, stylish rooms with attention to aesthetic details, heated towel racks, quality toiletries, and individually designed themes, though some are very small. 54 reviews

Room requests

Which Room Should You Ask For at Ese Hotel?

Ask for

Western/upper floors away from corridor and spa zone
Rooms not directly above saunas/pool (avoid 2nd–3rd floor spa-facing side)
Request ground floor or 1st floor if prioritizing quiet

Method

How HotelShortlist Researched Ese Hotel

We read 500 public guest reviews of Ese Hotel, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-25. If you represent Ese Hotel and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Spectacular forest and river setting with pines and Nemunas views; guests repeatedly describe it as the hotel's greatest asset, with wake-up views of treetops and nature sounds. (87×)

High-quality restaurant with creative, well-executed dishes including smoked ribs, fresh bread, innovative cocktails, and thoughtful seasonal/local ingredient experimentation. (68×)

Modern, clean, stylish rooms with attention to aesthetic details, heated towel racks, quality toiletries, and individually designed themes, though some are very small. (54×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Thin walls and poor sound insulation throughout—guests hear neighboring conversations, children, TVs, hallway noise, and staff chatter clearly despite paying premium rates. (28×)

Inconsistent and sometimes dismissive reception staff; some rude, arrogant, or passive-aggressive during check-in, checkout, or problem resolution; lack of greeting or eye contact. (24×)

Severe parenting concerns: kiddies rooms charged at €4/hour even for adults supervising children, playroom only open until 19:00 (before dinner), kids can be ejected mid-meal. (12×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members se (18×)

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5 more watch-outs are visible to members.

Parking note. Problematic — Multiple guests report very limited parking spaces relative to hotel capacity (40 rooms, ~25 spaces), requiring some to park 300m away or in town.

What guests report

View

Premium rooms (e.g., 'Lady Grand Studio', 'Sister in Pine Treetop') have panoramic forest and Nemunas views with balconies/skylights; standard rooms limited views; avoid 2nd–3rd floor rooms above spa zone.

Bed & mattress

Mattresses praised as comfortable and minkštos (soft) in most reviews, but some guests report beds 'destroyed' and uncomfortable, possibly varying by room or age of bed.

Bathroom & water

Hot water reliable; water pressure adequate; some guests report water odor or taste issues ('murky tap water'); minimal shelf/counter space; no ventilation in some rooms.

Wi-Fi

Strong, free, unlimited signal; never mentioned as problematic.

Breakfast

High quality and worth it; 3 rotating hot mains daily, fresh cold selections, homemade ice cream, pastries; small menu but executed well; push to arrive before peak hours.

AC / heating

Unreliable; many rooms lack AC entirely despite summer heat; where present, may cool only bedroom or regulate poorly; often requires reception to adjust.

Elevator

None — stairs only

Local knowledge

Request a room away from the spa zone (lower floors directly above saunas = audible noise and heat)

Book spa/pool time slots in advance; popular evening hours (20:00–21:00) fill quickly

Breakfast from 3 hot daily options; ask staff which is being prepared that morning to avoid waiting

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Room intel

Quiet rooms / wings

Western/upper floors away from corridor and spa zone
Rooms not directly above saunas/pool (avoid 2nd–3rd floor spa-facing side)
Request ground floor or 1st floor if prioritizing quiet

Noisy rooms to avoid

2nd–3rd floor rooms above spa/pool complex (heat pump noise, guest voices, sauna sounds)
Rooms facing parking lot or staff smoking areas
Rooms with shared walls in central corridor (high guest traffic noise)

Extra charges guests were surprised by

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Character & facilities

Design & character 2% of reviews mention design

Modern, minimalist Scandinavian aesthetic with thoughtful details; art installations in hallways and colorful rugs
Playful individualized room names and themes; felt designed with care and personality
Stylish interior with coordinated design elements, though some find decor 'sparse' or 'characterless'

Gym & fitness Basic

Tiny 'gym room' barely large enough for one yoga mat and 2–3 basic cardio machines
Exists mainly on paper; functionally unusable for actual fitness training
Advertised but not worth mentioning; better to jog in forest

Family facilities

Supervised playroom with caregiver (€4/hour, available until 19:00)
Dedicated heated children's pool (36°C) within spa area
Outdoor mini playground with swings and slide near hotel
Kids' menu at restaurant; staff can accommodate dietary allergies (e.g., dairy-free alternatives)

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