How is SPA Privatif by Xela rated?

SPA Privatif by Xela scores 9.7/10 on Booking.com and 4.9/5 on Google.

How many guest reviews were analysed for SPA Privatif by Xela?

HotelShortlist analysed 124 guest reviews for SPA Privatif by Xela to build this verified profile.

Is SPA Privatif by Xela a 4-star hotel?

Yes — SPA Privatif by Xela is a 4-star property in Bona.

How do I get the member rate?

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HotelShortlist rating

4.5/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Bona

SPA Privatif by Xela

Name: SPA Privatif by Xela
Address: Bona

★★★★

9.7

Booking score

4.9

Google rating

124

Total reviews

★★★★

Star rating

≈2021

Built / renovated

Alexandre

Owner

Noise mentions

Engine scores ·Newness ≈2021 ·Location 4.9

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is SPA Privatif by Xela Worth It? The Honest Verdict

9.7/10 Booking.com4.9/5 Google124 reviews read4-star

As of 5 October 2026, 124 guest reviews give SPA Privatif by Xela 9.7/10 on Booking.com and 4.9/5 on Google.

Most-repeated praise: Exquisite attention to detail in décor, lighting design, and thoughtful touches like Valentine's Day messages on the sauna door and welcome champagne that transform the stay into a romantic memory. 45 reviews.

Complaints

Noise and Room Complaints at SPA Privatif by Xela: Which Rooms to Avoid

Jacuzzi not filled upon arrival and slow water flow makes it impractical to use immediately after checking in.
Infrared sauna underperforms with maximum temperature reaching only 43°C and no sensation of intense heat.
Tropical shower has weak water pressure and limited space for two people despite spacious room layout.

Rooms to avoid

Ground floor location adjacent to neighbors—reports of neighbor noise including voices, barking dogs, and glass breaking

What guests praise

SPA Privatif by Xela Reviews — What Guests Actually Say vs the Marketing

SPA Privatif by Xela sells itself as a 4-star hotel. What guests repeat most:

Exquisite attention to detail in décor, lighting design, and thoughtful touches like Valentine's Day messages on the sauna door and welcome champagne that transform the stay into a romantic memory. 45 reviews
Immaculate cleanliness and impeccable housekeeping that guests consistently praise as exemplary and worthy of high-end luxury hotel standards. 42 reviews
High-end spa amenities including large jacuzzi, infrared sauna, and oversized bathtub that provide genuine relaxation and are consistently highlighted as standout features. 38 reviews

Method

How HotelShortlist Researched SPA Privatif by Xela

We read 124 public guest reviews of SPA Privatif by Xela, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-10-05. If you represent SPA Privatif by Xela and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exquisite attention to detail in décor, lighting design, and thoughtful touches like Valentine's Day messages on the sauna door and welcome champagne that transform the stay into a romantic memory. (45×)

Immaculate cleanliness and impeccable housekeeping that guests consistently praise as exemplary and worthy of high-end luxury hotel standards. (42×)

High-end spa amenities including large jacuzzi, infrared sauna, and oversized bathtub that provide genuine relaxation and are consistently highlighted as standout features. (38×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Jacuzzi not filled upon arrival and slow water flow makes it impractical to use immediately after checking in. (1×)

Infrared sauna underperforms with maximum temperature reaching only 43°C and no sensation of intense heat. (1×)

Tropical shower has weak water pressure and limited space for two people despite spacious room layout. (1×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see t (1×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in (1×)

Members see this finding in full Members see this finding in full Members see this finding in full Members (2×)

Members see this finding in full Members see this finding in full Members see this finding in full Membe (1×)

Members see this finding in full Members see this finding in full Members see this finding in full (2×)

5 more watch-outs are visible to members.

Parking note. Adequate — Multiple reviews confirm parking available within 5-10 minutes walking distance in the city center, though one notes difficulty finding spots and another mentions paid parking via app.

What guests report

Bed & mattress

King-size bed with high-end luxury hotel-quality mattress praised for comfort

Bathroom & water

Double sink vanity, large bathtub with balneotherapy jets, open shower with tropical rainfall head though low pressure noted, hot water reliable

Wi-Fi

Mentioned once negatively as 'little concern'—appears unreliable or weak signal

AC / heating

No central air conditioning mentioned; heating control issues noted by some guests—unable to adjust temperature settings

Local knowledge

Arrive before dark—the hidden alley entrance to the apartment is difficult to locate at night; ask for detailed directions in advance.

Allow 30+ minutes to fill the jacuzzi after arrival; water flow is slow, so don't plan a bath immediately upon checking in.

Request a tutorial on the lighting system beforehand; guests find it complex and non-intuitive to control the ambient lights.

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Room intel

Noisy rooms to avoid

Ground floor location adjacent to neighbors—reports of neighbor noise including voices, barking dogs, and glass breaking

Extra charges guests were surprised by

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Character & facilities

Design & character 23% of reviews mention design

Thoughtfully curated modern minimalist interior with mood lighting and high-end furnishings
Sophisticated ambiance combining moody theatrical lighting with warm romantic touches
Architecturally distinctive hidden alley location preserving historic charm while offering contemporary luxury design

Family facilities

Baby bed available upon request
High chair provided for infants
Spacious layout safe for children
Multiple entertainment options including home cinema

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