How is Faloria Mountain Spa Resort rated?

Faloria Mountain Spa Resort scores 9.3/10 on Booking.com and 4.4/5 on Google.

How many guest reviews were analysed for Faloria Mountain Spa Resort?

HotelShortlist analysed 200 guest reviews for Faloria Mountain Spa Resort to build this verified profile.

Is Faloria Mountain Spa Resort a 5-star hotel?

Yes — Faloria Mountain Spa Resort is a 5-star property in Cortina d'Ampezzo.

How do I get the member rate?

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Assessment visible · Rates members only

HotelShortlist rating

1.5/5

Not on the HotelShortlist: Noise complaints in 4% of guest reviews; Guests report hidden fees.

Cortina d'Ampezzo

Faloria Mountain Spa Resort

Name: Faloria Mountain Spa Resort
Address: Cortina d'Ampezzo

★★★★★

9.3

Booking score

4.4

Google rating

428

Total reviews

★★★★★

Star rating

≈2015

Built / renovated

Daniele

Owner

Noise mentions

Engine scores ·Newness ≈2015 ·Location 4.4

Member rate

€—,———

Booking.com shows the public rate for the same room and dates

Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.

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Verdict

Is Faloria Mountain Spa Resort Worth It? The Honest Verdict

9.3/10 Booking.com4.4/5 Google200 reviews read5-star

As of 10 September 2026, 200 guest reviews give Faloria Mountain Spa Resort 9.3/10 on Booking.com and 4.4/5 on Google.

Most-repeated praise: Exceptional, attentive breakfast staff (especially Massimo) who remember guest preferences from day one and create a warm, welcoming morning atmosphere that guests say they look forward to each day 24 reviews.

Complaints

Noise and Room Complaints at Faloria Mountain Spa Resort: Which Rooms to Avoid

Inconsistent and unprofessional service from certain staff members, particularly reception and senior staff (notably employee Mauro), who displayed dismissive, argumentative, and unhelpful attitudes that directly contradicted five-star expectations 9 reviews
Lack of air conditioning in most rooms combined with management disabling all climate control hotel-wide at night without guest notification, leaving rooms dangerously hot and unsleepable 11 reviews
Extremely poor kitchen and service coordination during breakfast and dinner, with chaotic organization, slow food delivery (20-30 minutes for simple items), and staff either overly intrusive or completely inattentive 12 reviews

Rooms to avoid

Ground floor exterior doors (first floor) suffer from street and car noise
Rooms adjacent to occupied suites report noise from neighbors
Rooms facing parking area and street sides noisier

What guests praise

Faloria Mountain Spa Resort Reviews — What Guests Actually Say vs the Marketing

Faloria Mountain Spa Resort sells itself as a 5-star hotel. What guests repeat most:

Exceptional, attentive breakfast staff (especially Massimo) who remember guest preferences from day one and create a warm, welcoming morning atmosphere that guests say they look forward to each day 24 reviews
Spectacular spa facilities featuring large Olympic-sized indoor pool, sauna, steam room, and outdoor heated Jacuzzi that guests describe as a highlight and perfect recovery space after hiking 31 reviews
Breathtaking panoramic mountain views of the Dolomites from most rooms and common areas, with wraparound balconies and floor-to-ceiling windows that define the luxury mountain experience 28 reviews

Room requests

Which Room Should You Ask For at Faloria Mountain Spa Resort?

Ask for

Room 205 praised for size and quiet location
Rooms away from street noise in main renovated building preferred

Method

How HotelShortlist Researched Faloria Mountain Spa Resort

We read 200 public guest reviews of Faloria Mountain Spa Resort, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-10. If you represent Faloria Mountain Spa Resort and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Exceptional, attentive breakfast staff (especially Massimo) who remember guest preferences from day one and create a warm, welcoming morning atmosphere that guests say they look forward to each day (24×)

Spectacular spa facilities featuring large Olympic-sized indoor pool, sauna, steam room, and outdoor heated Jacuzzi that guests describe as a highlight and perfect recovery space after hiking (31×)

Breathtaking panoramic mountain views of the Dolomites from most rooms and common areas, with wraparound balconies and floor-to-ceiling windows that define the luxury mountain experience (28×)

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5 more positive findings visible to members.

Watch-outs · 8 recorded

Inconsistent and unprofessional service from certain staff members, particularly reception and senior staff (notably employee Mauro), who displayed dismissive, argumentative, and unhelpful attitudes that directly contradicted five-star expectations (9×)

Lack of air conditioning in most rooms combined with management disabling all climate control hotel-wide at night without guest notification, leaving rooms dangerously hot and unsleepable (11×)

Extremely poor kitchen and service coordination during breakfast and dinner, with chaotic organization, slow food delivery (20-30 minutes for simple items), and staff either overly intrusive or completely inattentive (12×)

Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in (9×)

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5 more watch-outs are visible to members.

Parking note. Adequate — Free outdoor parking available plus spacious paid garage (€10/night), though some reviews mention parking adds to overall cost.

What guests report

View

Spectacular panoramic Dolomite mountain views from most rooms and common areas; some rooms (especially older wing) face parking area with limited views

Bed & mattress

Very comfortable, high-quality mattresses and linens consistently praised; described as luxurious and conducive to excellent sleep

Bathroom & water

Spacious with hot water and good water pressure; feature-rich with heated towel racks and premium toiletries; some older rooms have outdated or overly complex shower controls

Wi-Fi

Slow and unreliable; one guest described it as 'almost useless' despite being important for business travelers

Breakfast

Excellent quality with impressive variety of local products and international options, though menu identical each morning; on-demand egg/omelette station available; better than average, worth the stay but not exceptional

AC / heating

Major problem—most rooms lack AC; when available, management centrally disabled it at night without notice; portable fans provided as substitute; critical issue in warm weather

Elevator

Available

Local knowledge

Request room away from street noise and dated rooms; newer renovated suites in main building preferable to older annexes

Arrive early or call ahead to arrange AC setup—many reports of rooms being uncomfortably warm at night despite hot Alpine climate

Book spa treatments and massages well in advance (2-3 weeks); very limited therapist availability especially during peak seasons

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Room intel

Quiet rooms / wings

Room 205 praised for size and quiet location
Rooms away from street noise in main renovated building preferred

Noisy rooms to avoid

Ground floor exterior doors (first floor) suffer from street and car noise
Rooms adjacent to occupied suites report noise from neighbors
Rooms facing parking area and street sides noisier

Extra charges guests were surprised by

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Character & facilities

Design & character 4% of reviews mention design

Modern, elegantly minimalist aesthetic with warm wooden mountain-lodge character throughout
Recently renovated with contemporary furnishings, tasteful decor, and high-end finishes
Architectural balance of luxury and authentic Alpine chalet style without feeling sterile or overdone

Gym & fitness Basic

Dedicated gym room with yoga equipment and bodyweight training capabilities
Basic cardio and weightlifting equipment present but not extensively described
Minimal functional gym that serves the purpose without being a standout amenity

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