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HotelShortlist rating
4/5

On the HotelShortlist, with a caveat: Guests report hidden fees.

Davos-Klosters

Postresidenz am See

★★★★
9.1
Booking score
4.9
Google rating
478
Total reviews
★★★★
Star rating
≈2023
Built / renovated
Christina & Pier Consani
Owner
1%
Noise mentions
Engine scores ·Newness ≈2023 ·Location 4.9
Member rate
€—,———
Booking.com shows the public rate for the same room and dates
Members see this rate in full. It is typically lower than the public price on this property — the same room, the same hotel, the same confirmation.
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Verdict

Is Postresidenz am See Worth It? The Honest Verdict

9.1/10 Booking.com4.9/5 Google256 reviews read4-star

As of 9 September 2026, 256 guest reviews give Postresidenz am See 9.1/10 on Booking.com and 4.9/5 on Google.

Most-repeated praise: Unbeatable location directly adjacent to train station, ski lifts, and lake—walkable to all major attractions within 1-3 minutes 127 reviews.

Complaints

Noise and Room Complaints at Postresidenz am See: Which Rooms to Avoid

  • Hostile and discriminatory treatment of guests based on perceived nationality or appearance, with staff deliberately ignoring guests and manager providing dismissive service 2 reviews
  • Severe payment processing issues requiring additional security deposits even after full prepayment, creating unnecessary friction at check-in
  • Inconsistent and underperforming restaurant service with unexplained long waits for orders and food delivery despite minimal guest presence 2 reviews
Rooms to avoid
  • Rooms facing street and train station side can experience traffic and early morning train noise
  • Ground floor rooms may hear horse carriages, fountain activity, and seasonal events nearby
What guests praise

Postresidenz am See Reviews — What Guests Actually Say vs the Marketing

Postresidenz am See sells itself as a 4-star hotel. What guests repeat most:

  • Unbeatable location directly adjacent to train station, ski lifts, and lake—walkable to all major attractions within 1-3 minutes 127 reviews
  • Exceptionally warm, attentive, and professional staff who consistently go above and beyond with personalized service and genuine care for guest comfort 98 reviews
  • Breathtaking views of the Obersee and surrounding Alpine mountains from lake-view rooms and balconies, particularly at sunset 89 reviews
Method

How HotelShortlist Researched Postresidenz am See

We read 256 public guest reviews of Postresidenz am See, grouped repeated findings and counted how often each one appears. Pest figures are guest reports, not inspection results. Member-only detail is blurred on this page. Research updated 2026-09-09. If you represent Postresidenz am See and believe something here is wrong, write to members@hotelshortlist.com and we will review it.

What guests love

Unbeatable location directly adjacent to train station, ski lifts, and lake—walkable to all major attractions within 1-3 minutes (127×)
Exceptionally warm, attentive, and professional staff who consistently go above and beyond with personalized service and genuine care for guest comfort (98×)
Breathtaking views of the Obersee and surrounding Alpine mountains from lake-view rooms and balconies, particularly at sunset (89×)
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5 more positive findings visible to members.

Watch-outs · 6 recorded

Hostile and discriminatory treatment of guests based on perceived nationality or appearance, with staff deliberately ignoring guests and manager providing dismissive service (2×)
Severe payment processing issues requiring additional security deposits even after full prepayment, creating unnecessary friction at check-in (1×)
Inconsistent and underperforming restaurant service with unexplained long waits for orders and food delivery despite minimal guest presence (2×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Mem (4×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members see (2×)
Members see this finding in full Members see this finding in full Members see this finding in full Members see this finding in full Members s (1×)
3 more watch-outs are visible to members.
Parking note. Comfortable — Generous underground garage with assigned parking, though some guests noted extra costs (25 CHF per night) or minor management issues.

What guests report

View
Lake view suites and rooms offer exceptional Obersee and mountain vistas; some street-view rooms available at lower rate
Bed & mattress
High-quality, comfortable beds noted repeatedly; some reviews mention beds as 'super bequem' and highlight good support
Bathroom & water
Modern, well-equipped with premium amenities; some guests noted compact size in smaller room categories; Dyson hairdryer, illuminated mirrors, high-end toiletries standard
Wi-Fi
Fibre optic connection available—reportedly only fibre in Arosa; praised as remarkably fast and reliable for remote work
Breakfast
Abundant buffet with fresh daily items, made-to-order egg dishes, Swiss specialties, Sirocco premium teas; highly recommended and worth the cost
AC / heating
Well-insulated modern construction with reliable climate control; no complaints about heating or cooling; some suites have individual controls

Local knowledge

Lake view rooms offer stunning Aqualumina light show during summer months - request these specifically if visiting June-September
Free Arosa Card with stay provides complimentary pedalo boats and horse carriage access directly in front of hotel
Ski room features heated and lockable boot cubbies - arrive with wet gear and it will be dry by morning
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Room intel

Noisy rooms to avoid
  • Rooms facing street and train station side can experience traffic and early morning train noise
  • Ground floor rooms may hear horse carriages, fountain activity, and seasonal events nearby
Extra charges guests were surprised by
  • Members see this finding in full Members see this finding in full
  • Members see this finding in full Members see this finding in full Members see this fi
  • Members see this finding in full Members see this finding in full
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Character & facilities

Design & character 9% of reviews mention design
  • Modern alpine-chic aesthetic combining rustic wood elements with contemporary luxury
  • Thoughtfully designed throughout with attention to detail and elegant minimalist sophistication
  • Stylish boutique-hotel feel with high-quality materials and sophisticated interior architecture
Family facilities
  • Supervised children's spa access 4-6 PM during summer months
  • Free pedalo boats for lake activities via Arosa Card
  • Horse carriage rides available directly in front of hotel
  • Complimentary kids' ski/snowboard school for guests with 2+ night stays (half-day per night)
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Questions about Postresidenz am See

How is Postresidenz am See rated?
Postresidenz am See scores 9.1/10 on Booking.com and 4.9/5 on Google.
How many guest reviews were analysed for Postresidenz am See?
HotelShortlist analysed 256 guest reviews for Postresidenz am See to build this verified profile.
Is Postresidenz am See a 4-star hotel?
Yes — Postresidenz am See is a 4-star property in Davos-Klosters.
What do guests love about Postresidenz am See?
The most-mentioned positive in guest reviews: Unbeatable location directly adjacent to train station, ski lifts, and lake—walkable to all major attractions within 1-3 minutes
How do I get the member rate?
HotelShortlist is a private members’ club. Ask for an introduction and, once admitted, member rates are unlocked on every verified hotel.

How Postresidenz am See Compares to Other Davos-Klosters Hotels

Postresidenz am See: Booking.com 9.1/10, 4-star. Other researched hotels in Davos-Klosters:

See all verified hotels in Davos-Klosters →

Review data verified & refreshed 2026-09-09.